Service is terrible. I have been waited 20 min for a hot milkshake for my daughter. Meantime my coffe was getting cold
Peter Wilson
My girlfriend and I visited here recently and wanted to treat ourselves to a seasonal drink (Gingerbread Latte) and a hot cinnamon roll. The drinks were made pretty quickly, although the staff making them were rowdy and were sharp with one another, which did not put a professional vibe out there to their line of customers waiting at the counter.When our drinks etc were put in front of me, I noticed straight away that the two spoons provided were both dirty and weren't washed properly prior. I told the counter staff this immediately and they just replaced them and never even apologized about this (this being an unfortunate theme of cafés at the moment I notice).The coffees themselves were nice but way too sweet and the core flavour was lost as a result, the cinnamon roll however was delicious although was not hot, but just about warm.Some customer training for employees and a basic cleanliness regime would be beneficial here.
JP Ferreira
Disappointed with Pricing Inconsistency.I recently visited Costa Coffee and purchased a bag of their signature blend coffee, expecting to pay the price displayed on the shelf, which was £3.95. However, when I reached the till after waiting in line, I was shocked to be charged £6.00 instead. Upon raising the issue with the cashier and showing her the shelf price, she claimed that the shelf was intended for a different product and they couldn't display the price for the coffee I purchased due to space constraints.As a consumer, I believe that the price displayed should be honored, as per trading standards laws. It was frustrating to encounter this inconsistency, especially when I tried to explain the situation and request to be charged the correct amount. Unfortunately, the cashier insisted on the higher price despite the clear discrepancy.I feel let down by Costa Coffee in this regard, as it seems that their highly trained staff should be aware of and adhere to trading standards regulations. It's disheartening to see such a lack of transparency and customer-centric approach in a reputable establishment like Costa.Overall, I left Costa Coffee feeling disappointed with the pricing inconsistency and the response I received. I hope that Costa can address this issue to ensure a fair and consistent pricing experience for all customers.* Costa coffee at Iceland for almost half the price, and better service. (£3.50)
Glynis Morrow
Expensive.. 17 quid for 2 soggy toasties and coffee...never again....AVOID!
Dean C
Really cannot put into words how great my experience was here I took my gf on our first date to the coffee shop situated in connswater in east Belfast, I didn't think it was possible to live up to such an amazing experience until I took a trip to Ballymena and visited the tower centre. I walked in and saw what a can only describe as one of the nicest coffee shops I have ever seen Costa Coffee ❤️ I took my girl by the hand and walked into the shop and can only describe the greating as magical. The staff sat me and my gf to be down and provided us with the most mouthwatering latte ( it's like they knew it was true love before we did) The latte was served in a heated cup and it was warm, I like warm more than cold. Over all the experience was amazing and I would recommend this to anyone for a second date Costa doesnt only warm cups it warms hearts thank you for being the best chapter of my current love story
Marius Ghibirdic
Good place for chatting!
Peter Carson
Bit better than last visit about 1 year ago. Not all biscuits, buns,slices are covered but at least this time no flies on them. OK for a quick
Norman Armstrong
I didn't have food, so I can't comment. Went at a quiet time.
James Simpson
Always enjoy Costa excellent for solitary coffee drinking.panaraison eating
Love this cafe, coffee always amazing, food is delicious and cannot say enough nice things about the employees. They are all so friendly, knowledgeable about their products and always greet you with a smile.
John Young
Love this Costa staff are friendly good service the only thing is as Costa is Costa all over the UK you should ok to use the app for your rewards but other than that it's an excellent Costa ?
Barnald
Called in for a drink while shopping and went for the blueberry bubble milkshake. Absolutely unreal. Dangerous because one just isn't enough ???
Google user
Love this cafe, coffee always amazing, food is delicious and cannot say enough nice things about the employees. They are all so friendly, knowledgeable about their products and always greet you with a smile.
Charlene Mccaughran
Was going to order until I saw the uncovered baked goods had flies landing on them - nope
Great coffee, great
Service is terrible. I have been waited 20 min for a hot milkshake for my daughter. Meantime my coffe was getting cold
My girlfriend and I visited here recently and wanted to treat ourselves to a seasonal drink (Gingerbread Latte) and a hot cinnamon roll. The drinks were made pretty quickly, although the staff making them were rowdy and were sharp with one another, which did not put a professional vibe out there to their line of customers waiting at the counter.When our drinks etc were put in front of me, I noticed straight away that the two spoons provided were both dirty and weren't washed properly prior. I told the counter staff this immediately and they just replaced them and never even apologized about this (this being an unfortunate theme of cafés at the moment I notice).The coffees themselves were nice but way too sweet and the core flavour was lost as a result, the cinnamon roll however was delicious although was not hot, but just about warm.Some customer training for employees and a basic cleanliness regime would be beneficial here.
Disappointed with Pricing Inconsistency.I recently visited Costa Coffee and purchased a bag of their signature blend coffee, expecting to pay the price displayed on the shelf, which was £3.95. However, when I reached the till after waiting in line, I was shocked to be charged £6.00 instead. Upon raising the issue with the cashier and showing her the shelf price, she claimed that the shelf was intended for a different product and they couldn't display the price for the coffee I purchased due to space constraints.As a consumer, I believe that the price displayed should be honored, as per trading standards laws. It was frustrating to encounter this inconsistency, especially when I tried to explain the situation and request to be charged the correct amount. Unfortunately, the cashier insisted on the higher price despite the clear discrepancy.I feel let down by Costa Coffee in this regard, as it seems that their highly trained staff should be aware of and adhere to trading standards regulations. It's disheartening to see such a lack of transparency and customer-centric approach in a reputable establishment like Costa.Overall, I left Costa Coffee feeling disappointed with the pricing inconsistency and the response I received. I hope that Costa can address this issue to ensure a fair and consistent pricing experience for all customers.* Costa coffee at Iceland for almost half the price, and better service. (£3.50)
Expensive.. 17 quid for 2 soggy toasties and coffee...never again....AVOID!
Really cannot put into words how great my experience was here I took my gf on our first date to the coffee shop situated in connswater in east Belfast, I didn't think it was possible to live up to such an amazing experience until I took a trip to Ballymena and visited the tower centre. I walked in and saw what a can only describe as one of the nicest coffee shops I have ever seen Costa Coffee ❤️ I took my girl by the hand and walked into the shop and can only describe the greating as magical. The staff sat me and my gf to be down and provided us with the most mouthwatering latte ( it's like they knew it was true love before we did) The latte was served in a heated cup and it was warm, I like warm more than cold. Over all the experience was amazing and I would recommend this to anyone for a second date Costa doesnt only warm cups it warms hearts thank you for being the best chapter of my current love story
Good place for chatting!
Bit better than last visit about 1 year ago. Not all biscuits, buns,slices are covered but at least this time no flies on them. OK for a quick
I didn't have food, so I can't comment. Went at a quiet time.
Always enjoy Costa excellent for solitary coffee drinking.panaraison eating
Restaurantji Recommends
Love this cafe, coffee always amazing, food is delicious and cannot say enough nice things about the employees. They are all so friendly, knowledgeable about their products and always greet you with a smile.
Love this Costa staff are friendly good service the only thing is as Costa is Costa all over the UK you should ok to use the app for your rewards but other than that it's an excellent Costa ?
Called in for a drink while shopping and went for the blueberry bubble milkshake. Absolutely unreal. Dangerous because one just isn't enough ???
Love this cafe, coffee always amazing, food is delicious and cannot say enough nice things about the employees. They are all so friendly, knowledgeable about their products and always greet you with a smile.
Was going to order until I saw the uncovered baked goods had flies landing on them - nope