A real treat.worth a visit. Unless your starving, don't order fish and chips. Was massive.
Catherine Tully
One of the best places to eat in Ballymena. Great staff. Ben and Phoebe very attentive. 5*
Jim Porter
We hadn't been in a while & on this occasion I was disappointed. Maybe a walk-in for food at 8.30 pm with closing at 9 pm wasn't what those working that night wanted, and I know from past experience the Grouse could do much better. Greasy scampi..wilted lettuce. Waiting staff not properly trained. No tea/ coffee available at 930pm. (The machine was cleaned!) Took our money & never asked if we enjoyed our meal. In Kathleen's day, this just wouldn't have happened.
Jess A
Visited here tonight, food was lovely and well presented! Also Ben was very helpful and accommodating, went above and beyond to make sure we had everything we needed, thank you Ben! Will definitely be back?
Sean Chapman
I had many recommendations to eat here, after a morning shopping, we stopped for some lunch.Were seated and order taken, service was fantastic until this point.We watched as diners around us, got there food swiftly.We waited 35 minutes for food to arrive, only after prompting a waitress, our starters panickingly arrived 10 minutes later. After finishing this, the plate was left on the table with empty glasses for a further 10 minutes as staff walked past taking plates to and from tables around us.After over an hour of waiting we eventually we asked to cancel our order and leave and the attitude we got from multiple staff members was horrible. Particularly I assume the manager. No apology given, no compassion, just contempt that we would not be paying for the mains that had obviously rushed through the kitchen.The restaurant was not particularly busy, and we had ordered wings, a salad and sandwich... very disappointed and would not recommend.
Erica Horner
A lovely bar amazing food and the loveliest staff ever ?
J M (Posh Totty)
I think Management really needs to find a happy medium of encouraging staff to be available but not walking past every 3 minutes and 5 different staff asking the exact same questions. We were trying to have a long awaited family catchup following a funeral and couldn't get the peace to eat or talk. There is attentive service and then there is disruptive and this was definitely the latter.The waiting staff were young and seemed compelled to follow each other in a line of 4 or 5 and do a revolving walk past every table asking the same 2 questions over and over.
Edward Stevenson
Just called in for meal. First
Keith Turner
Good atmosphere excellent food, dog friendly, all round good pub/
Fraser Martin
Pleasant and fast service, great food and well looked
They serve the best food in ballymena, always fresh and the prices kept reasonable. Great offer on 2 or 3 courses so I had the 3 courses today. Goats cheese 3 ways for starter, spanish chicken with chorizo cream sauce, mash and tobacco onions, fresh fruit pavlova. Never had a bad meal in it. The staff are always friendly and polite.Vegetarian options: kentucky fried cauliflower is lovely even if not vegetarian and they do a lovely vegetarian curry and also I have had the chilli pasta and it is lovely too so great optionsDietary restrictions: good for gluten free and vegansParking: right beside the tower centre car parkKid-friendliness: good arrangements for kids with booths and kids menu with free drinks and ice creamWheelchair accessibility: ground level access and toilets are perfect for wheelchairs and prams
DayTrip10129843006
Another lovely meal at the grouse, I met up with friends for dinner and a few cocktails. We all ordered from the 2 course special menu which is great value. I had lasagne and chips followed by a chocolate brownie and ice cream. All four of us thought the food was delicious and the service was very attentive.
anthonymV2722TA
Out with a few friends for a meal at the Grouse before Christmas. I told staff before I ordered anything that I had Coeliac Disease and that it was really important that everything I was served was gluten free. Each time a course arrived I checked again and was assured everything would be fine. I started to feel ill about 40 minutes after finishing dessert. I was pretty sure that I had got some gluten so, knowing what was about to unfold, I decided to leave early to try to get home as soon as possible. I didn’t make it. I spent 10 minutes vomiting violently in a car park and then continued driving. Didn’t quite make it home and left a mess in the car. Then spent two hours on my knees vomiting in the bathroom. This is the usual outcome when I get a large amount of gluten. A little contamination just leaves me feeling unwell. But this was not just contamination. It took four days to recover. I messaged the Grouse shortly afterwards via their website to let them know but to date, a month later, I have heard nothing. Pathetic
Penny Ross
Such a lovely place with a great atmosphere we had a great Christmas dinner in here tonight the staff went above and beyondVegetarian options: The spicy cauliflower was delightful
A real treat.worth a visit. Unless your starving, don't order fish and chips. Was massive.
One of the best places to eat in Ballymena. Great staff. Ben and Phoebe very attentive. 5*
We hadn't been in a while & on this occasion I was disappointed. Maybe a walk-in for food at 8.30 pm with closing at 9 pm wasn't what those working that night wanted, and I know from past experience the Grouse could do much better. Greasy scampi..wilted lettuce. Waiting staff not properly trained. No tea/ coffee available at 930pm. (The machine was cleaned!) Took our money & never asked if we enjoyed our meal. In Kathleen's day, this just wouldn't have happened.
Visited here tonight, food was lovely and well presented! Also Ben was very helpful and accommodating, went above and beyond to make sure we had everything we needed, thank you Ben! Will definitely be back?
I had many recommendations to eat here, after a morning shopping, we stopped for some lunch.Were seated and order taken, service was fantastic until this point.We watched as diners around us, got there food swiftly.We waited 35 minutes for food to arrive, only after prompting a waitress, our starters panickingly arrived 10 minutes later. After finishing this, the plate was left on the table with empty glasses for a further 10 minutes as staff walked past taking plates to and from tables around us.After over an hour of waiting we eventually we asked to cancel our order and leave and the attitude we got from multiple staff members was horrible. Particularly I assume the manager. No apology given, no compassion, just contempt that we would not be paying for the mains that had obviously rushed through the kitchen.The restaurant was not particularly busy, and we had ordered wings, a salad and sandwich... very disappointed and would not recommend.
A lovely bar amazing food and the loveliest staff ever ?
I think Management really needs to find a happy medium of encouraging staff to be available but not walking past every 3 minutes and 5 different staff asking the exact same questions. We were trying to have a long awaited family catchup following a funeral and couldn't get the peace to eat or talk. There is attentive service and then there is disruptive and this was definitely the latter.The waiting staff were young and seemed compelled to follow each other in a line of 4 or 5 and do a revolving walk past every table asking the same 2 questions over and over.
Just called in for meal. First
Good atmosphere excellent food, dog friendly, all round good pub/
Pleasant and fast service, great food and well looked
Restaurantji Recommends
They serve the best food in ballymena, always fresh and the prices kept reasonable. Great offer on 2 or 3 courses so I had the 3 courses today. Goats cheese 3 ways for starter, spanish chicken with chorizo cream sauce, mash and tobacco onions, fresh fruit pavlova. Never had a bad meal in it. The staff are always friendly and polite.Vegetarian options: kentucky fried cauliflower is lovely even if not vegetarian and they do a lovely vegetarian curry and also I have had the chilli pasta and it is lovely too so great optionsDietary restrictions: good for gluten free and vegansParking: right beside the tower centre car parkKid-friendliness: good arrangements for kids with booths and kids menu with free drinks and ice creamWheelchair accessibility: ground level access and toilets are perfect for wheelchairs and prams
Another lovely meal at the grouse, I met up with friends for dinner and a few cocktails. We all ordered from the 2 course special menu which is great value. I had lasagne and chips followed by a chocolate brownie and ice cream. All four of us thought the food was delicious and the service was very attentive.
Out with a few friends for a meal at the Grouse before Christmas. I told staff before I ordered anything that I had Coeliac Disease and that it was really important that everything I was served was gluten free. Each time a course arrived I checked again and was assured everything would be fine. I started to feel ill about 40 minutes after finishing dessert. I was pretty sure that I had got some gluten so, knowing what was about to unfold, I decided to leave early to try to get home as soon as possible. I didn’t make it. I spent 10 minutes vomiting violently in a car park and then continued driving. Didn’t quite make it home and left a mess in the car. Then spent two hours on my knees vomiting in the bathroom. This is the usual outcome when I get a large amount of gluten. A little contamination just leaves me feeling unwell. But this was not just contamination. It took four days to recover. I messaged the Grouse shortly afterwards via their website to let them know but to date, a month later, I have heard nothing. Pathetic
Such a lovely place with a great atmosphere we had a great Christmas dinner in here tonight the staff went above and beyondVegetarian options: The spicy cauliflower was delightful
Lovely food, good vibe, friendly staff.