3 quarters of an hour late. Food cold. Had to pay the bloody driver. Never be back again.
Andrada Maria Florea
Delivery service gave my order to somebody
Maciej Gomula
Great food one of the best in
Alan Totten
Awful service. Food slower than slow despite promises. Told 15mins, then a couple more, then 15, then a couple of minutes…. You get the idea but over an hour late and it wasn’t busy. Get this meat wasn’t
c
Took over an hour for collection. Ordered for two people. Was standing waiting to collect for over half an hour !!!!! Nearly 40 quid and couldn’t even eat the curry as there was a layer about 2cm thick of oil on top. Won’t be ordering from here ever ever again really needs
joe m
This Indian Restaurant is just wonderful. It has to be up there with being one of the best Indian Restaurant in Northern Ireland. The food, service and atmosphere were brilliant. Maybe a bit expensive, but Indian food in general can be pricey and you get what you pay for. The service was just wonderful, especially the two girls who were very friendly and helpful. Definitely be back
Andrew Whyte
Tonights order was absolutely pathetic.Never had such an oily wet biryani in my life.Onion bhajis were soaking with grease.Chicken pakora was half burntAnd mango chutney tasted like watery jam.Only thing eatable was the vegetable curry and the poppadoms.Very very poor
Reegan M
Food not good. Staff unprofessional! No interest in listening to customer complaints. Abrupt and confrontational.
Safari07917706075
As a regular customer I am usually extremely happy with the food in the Khayber. However, tonight we placed an order of £105 for a family event and three dishes with chicken were inedible. The chicken tasted, smelt off and when cut in to was half while/ half grey. However the food is not what this complaint is mainly based on. I tried to phone to discuss this issue with a member of staff and was told he would pass it on to the manager and the chefs but that there had been no other complaints. Frustrated with his disregard for my complaint, I drove to the restaurant to speak to manager myself. When greeted by a man I asked to speak to the manager, the same man that had spoken to me on the phone less than 10 minutes ago and told me he would speak to the manager, now told me is in the manager and wouldn’t let me speak to anyone else. He refused to listen to me, trying to interrupt me on numerous occasions. When he opened the tray, the smell of off chicken was obvious but he refused to acknowledge it. He then went to the tell the chef and came back with other chicken for me to eat, which I kindly declined. I explained to him that the fact that he is not listening to a paying customer is disgraceful and he then said he would eat the chicken, as if to mock my complaint. This is absolutely disgraceful and disappointing of the Khayber. We will never set foot in it again and will be extremely surprised if we are not all sick as a result of this. The lack of consideration for customers is appalling.
paulamL4623YC
All I can say is excellent, excellent, excellent, food was to die for, service second to none, atmosphere brilliant, and the chef went all out to make my husband a takeaway curry that wasn't on the extensive menu, hubby dosent do eating out, he said best curry ever, highly highly recommend the khyber galgorm.
customer service leaves a lot to be desired never mind the food. the man taking the orders at the takeaway needs to learn some manners. just grunts. saw him argue with a customer over his order. gave my order to someone else and said that is what they had ordered. hadn't a clue and the prices are far higher than other places. we usually go to a carryout 30 miles away for an indian but as we were driving past thought we would try here. big mistake. would have saved money driving the 30 miles including fuel costs. first time i ever have had a chicken tikka dish that is cream in colour. both dishes were bland. one piece of pepper in each dish. for the price of £29.75 for two mains with nan and i portion of pilau rice i won't be back even if someone else is paying
Conor Mc Carry
Great takeaway with lovely food.
Donna Regan
Very disappointed placed order tonight it arrived with salad drinks sauces and dip missing! Rang shop to be told it was because they were busy and nothing they could do about it! Took about 20 minutes for the driver to bring rest of the order ?
Mazziem28
We live on the north coast and can hand on heart say this is best curry house by far! We would always call here if we are Ballymena or Belfast direction. The restaurant manager is incredible and super friendly and welcoming. He always remembers us and has a smile whenever we visit. The La jabab is absolutely fantastic, we always have lamb tikka as the meat. Its always hot, fresh and delicious. We have never had a bad meal from here. Its a hidden gem!
3 quarters of an hour late. Food cold. Had to pay the bloody driver. Never be back again.
Delivery service gave my order to somebody
Great food one of the best in
Awful service. Food slower than slow despite promises. Told 15mins, then a couple more, then 15, then a couple of minutes…. You get the idea but over an hour late and it wasn’t busy. Get this meat wasn’t
Took over an hour for collection. Ordered for two people. Was standing waiting to collect for over half an hour !!!!! Nearly 40 quid and couldn’t even eat the curry as there was a layer about 2cm thick of oil on top. Won’t be ordering from here ever ever again really needs
This Indian Restaurant is just wonderful. It has to be up there with being one of the best Indian Restaurant in Northern Ireland. The food, service and atmosphere were brilliant. Maybe a bit expensive, but Indian food in general can be pricey and you get what you pay for. The service was just wonderful, especially the two girls who were very friendly and helpful. Definitely be back
Tonights order was absolutely pathetic.Never had such an oily wet biryani in my life.Onion bhajis were soaking with grease.Chicken pakora was half burntAnd mango chutney tasted like watery jam.Only thing eatable was the vegetable curry and the poppadoms.Very very poor
Food not good. Staff unprofessional! No interest in listening to customer complaints. Abrupt and confrontational.
As a regular customer I am usually extremely happy with the food in the Khayber. However, tonight we placed an order of £105 for a family event and three dishes with chicken were inedible. The chicken tasted, smelt off and when cut in to was half while/ half grey. However the food is not what this complaint is mainly based on. I tried to phone to discuss this issue with a member of staff and was told he would pass it on to the manager and the chefs but that there had been no other complaints. Frustrated with his disregard for my complaint, I drove to the restaurant to speak to manager myself. When greeted by a man I asked to speak to the manager, the same man that had spoken to me on the phone less than 10 minutes ago and told me he would speak to the manager, now told me is in the manager and wouldn’t let me speak to anyone else. He refused to listen to me, trying to interrupt me on numerous occasions. When he opened the tray, the smell of off chicken was obvious but he refused to acknowledge it. He then went to the tell the chef and came back with other chicken for me to eat, which I kindly declined. I explained to him that the fact that he is not listening to a paying customer is disgraceful and he then said he would eat the chicken, as if to mock my complaint. This is absolutely disgraceful and disappointing of the Khayber. We will never set foot in it again and will be extremely surprised if we are not all sick as a result of this. The lack of consideration for customers is appalling.
All I can say is excellent, excellent, excellent, food was to die for, service second to none, atmosphere brilliant, and the chef went all out to make my husband a takeaway curry that wasn't on the extensive menu, hubby dosent do eating out, he said best curry ever, highly highly recommend the khyber galgorm.
Restaurantji Recommends
Going to khyber for years love it! Best about
customer service leaves a lot to be desired never mind the food. the man taking the orders at the takeaway needs to learn some manners. just grunts. saw him argue with a customer over his order. gave my order to someone else and said that is what they had ordered. hadn't a clue and the prices are far higher than other places. we usually go to a carryout 30 miles away for an indian but as we were driving past thought we would try here. big mistake. would have saved money driving the 30 miles including fuel costs. first time i ever have had a chicken tikka dish that is cream in colour. both dishes were bland. one piece of pepper in each dish. for the price of £29.75 for two mains with nan and i portion of pilau rice i won't be back even if someone else is paying
Great takeaway with lovely food.
Very disappointed placed order tonight it arrived with salad drinks sauces and dip missing! Rang shop to be told it was because they were busy and nothing they could do about it! Took about 20 minutes for the driver to bring rest of the order ?
We live on the north coast and can hand on heart say this is best curry house by far! We would always call here if we are Ballymena or Belfast direction. The restaurant manager is incredible and super friendly and welcoming. He always remembers us and has a smile whenever we visit. The La jabab is absolutely fantastic, we always have lamb tikka as the meat. Its always hot, fresh and delicious. We have never had a bad meal from here. Its a hidden gem!