Another lovely meal at the grouse, I met up with friends for dinner and a few cocktails. We all ordered from the 2 course special menu which is great value. I had lasagne and chips followed by a chocolate brownie and ice cream. All four of us thought the food was delicious and the service was very attentive.
anthonymV2722TA
Out with a few friends for a meal at the Grouse before Christmas. I told staff before I ordered anything that I had Coeliac Disease and that it was really important that everything I was served was gluten free. Each time a course arrived I checked again and was assured everything would be fine. I started to feel ill about 40 minutes after finishing dessert. I was pretty sure that I had got some gluten so, knowing what was about to unfold, I decided to leave early to try to get home as soon as possible. I didn’t make it. I spent 10 minutes vomiting violently in a car park and then continued driving. Didn’t quite make it home and left a mess in the car. Then spent two hours on my knees vomiting in the bathroom. This is the usual outcome when I get a large amount of gluten. A little contamination just leaves me feeling unwell. But this was not just contamination. It took four days to recover. I messaged the Grouse shortly afterwards via their website to let them know but to date, a month later, I have heard nothing. Pathetic
foodbaby88
I came in to sample the Christmas menu and I was impressed with the vast range of options available. I decided to go for the deep fried Brie to start and roast salmon fillet for the main. The Brie was delicious and the cranberry sauce complimented it very well. I got a Generous portion of salmon which was cooked perfectly accompanied by veg and mash which was also very tasty. I would also recommend the flat white martini which put me in the festive mood. The staff seemed very helpful, pleasant and mannerly
Carol W
10 out of 10 for food and service at the Grouse. We always book here to get together at Christmas. Cocktails were too good. There have been a few changes since we last visited with lovely floral decor added in the restaurant and more seating areas. Very busy and it had a lovely friendly atmosphere.
Miss-P-reviews2013
The Grouse is just the best place around locally for food, there is no question about it. The chicken Atlanta is absolutely incredible! Food is always good, staff very attentive, lovely decor. The only thing that lets it down is the bathrooms, when you're walking out to them its like walking outside, they're not the best. But for food, it is just the best ?
Jenie747
We had our Christmas work dinner in the grouse last night and want to thank all the staff for making it so good. The food, service and atmosphere were all fantastic and for such a large group of 30 we cannot fault a thing.
Darren T
Went for a wee dinner and drinks with the missus tonight. Restaurant and bar both extremely busy but food still arrived in a timely manner and was absolutely beautiful. Wonderful Christmas decorations everywhere accompanied by great service by our young waiter Eva who was very willing to help in every way and even gave great cocktail recommendations. All over fantastic visit couldn't recommend the grouse more.
jackiemoffatt2
We booked our lunch for 1.30pm and when we arrived we were seated at our table and told that someone would be over shortly to take a drinks and meal order. The waiter came over to take our drinks order but said that he could not take our food order at the minute as the kitchen was backed up and they had been asked to slow it down and that he would be back once they were ready to take our order. Our drinks arrived promptly and the waiter appeared again 20 minutes later to take our order which was a Christmas dinner and the Chicken stack. We waited and waited and we could see that a large table beside us got their starters then followed by their mains and had finished their mains and we were still waiting. Three ladies arrived 30 minutes after us and their meal arrived after 30 minutes and we were still waiting for our dinner. I then called over one of the waiters and explained that we had been waiting for an hour now and that the three ladies that arrived 30 minutes after us had got there meal before us, she said that she would let the kitchen know. Five minutes later another waiter called over to say that the hold up was the party of 24 beside us that had taken time to get out and that there was another large party to be served before us and that they would get to us after that. By 2.45pm and still no sign of our dinner we decided that we had waited long enough and how much longer were we going to have to wait. We went over to the bar and cancelled our meal and paid for our drinks. I know how a kitchen works and the dockets are prioritised as they come in for each table. If you have to many big parties all at once you need to space them out so as to let the kitchen cope and for diners like myself to get our meal at a reasonable waiting time. We normally dine here throughout the year and the service is very good but this time it was just utter chaos, we will remember to give it a miss next year in December.
bigD230
What a place!! Food gets 10/10 amazing Pepper burger absolutely delicious. The pepper sauce is the nicest ive had anywhere! All waiting staff are super friendly, young, well presented and jolly. best food and service by far from the grouse! Cocktail menu is superb! Well done guys
Donna p
We were here on Saturday 9th December. I never tasted food like it, it was unbelievable. A few of our party had the prawns and they said they were the best prawns they ever had. We had a waiter called Ben. He was so attentive and nothing was a bother to him. Also there cocktails we amazing. We all will definitely be back.
We had the most delicious food ever. The place was very busy. The toilets were clean, a very important issue for me. Service was excellent we were looked after by Ben who did an amazing job. He was pleasant,attentive and courteous.
Mark M
So, they started by making excuses because there were three tables booked at the same time. 20 covers, all on a set menu, over 50% having Turkey & Ham. That's like a filling station complaining because 3 cars turn up, all wanting diesel. When the food did eventually arrive, the roast potatoes were black. Not dark brown. Literally black. They'd obviously been left in the fryer for many times longer than they should. And the drinks service. 6 bodies behind the bar, 5 of them looking around them in a daze, while the orders had been in for at least 15 minutes. There's an old adage about pi$$ ups and brewerys. This is a bar/restaurant that can't organise a dinner or a pi$$ up, and practically ruined our Chrostmas night out through there complete inability to do their job.
Paradise01325363967
We go to Ballymena every December for a shopping trip and have ate at the grouse for the past few years. Beautiful place inside and out, food is amazing and decently priced. Cocktails ? are amazing . We had lunch today and again was top notch. Our waiter was Ben and he was brilliant friendly and up for the craic , as was his sidekick who he was training . Would absolutely recommend.
Naomi A
Having an incredible dining experience once is special but when you repeat it again its worth writing a review. It's not easy eating out as a coeliac so when the service and options are as good as they are here, and as consistent you wouldn't want to go anywhere else. Just can't praise the restaurant manager enough and from waiters to bar staff I don't think you would get better service anywhere. 10 out of 10 guys!
Stewart K
The food and the service were both excellent. Reasonably priced with a great vibe about it. Will definitely be back.
Another lovely meal at the grouse, I met up with friends for dinner and a few cocktails. We all ordered from the 2 course special menu which is great value. I had lasagne and chips followed by a chocolate brownie and ice cream. All four of us thought the food was delicious and the service was very attentive.
Out with a few friends for a meal at the Grouse before Christmas. I told staff before I ordered anything that I had Coeliac Disease and that it was really important that everything I was served was gluten free. Each time a course arrived I checked again and was assured everything would be fine. I started to feel ill about 40 minutes after finishing dessert. I was pretty sure that I had got some gluten so, knowing what was about to unfold, I decided to leave early to try to get home as soon as possible. I didn’t make it. I spent 10 minutes vomiting violently in a car park and then continued driving. Didn’t quite make it home and left a mess in the car. Then spent two hours on my knees vomiting in the bathroom. This is the usual outcome when I get a large amount of gluten. A little contamination just leaves me feeling unwell. But this was not just contamination. It took four days to recover. I messaged the Grouse shortly afterwards via their website to let them know but to date, a month later, I have heard nothing. Pathetic
I came in to sample the Christmas menu and I was impressed with the vast range of options available. I decided to go for the deep fried Brie to start and roast salmon fillet for the main. The Brie was delicious and the cranberry sauce complimented it very well. I got a Generous portion of salmon which was cooked perfectly accompanied by veg and mash which was also very tasty. I would also recommend the flat white martini which put me in the festive mood. The staff seemed very helpful, pleasant and mannerly
10 out of 10 for food and service at the Grouse. We always book here to get together at Christmas. Cocktails were too good. There have been a few changes since we last visited with lovely floral decor added in the restaurant and more seating areas. Very busy and it had a lovely friendly atmosphere.
The Grouse is just the best place around locally for food, there is no question about it. The chicken Atlanta is absolutely incredible! Food is always good, staff very attentive, lovely decor. The only thing that lets it down is the bathrooms, when you're walking out to them its like walking outside, they're not the best. But for food, it is just the best ?
We had our Christmas work dinner in the grouse last night and want to thank all the staff for making it so good. The food, service and atmosphere were all fantastic and for such a large group of 30 we cannot fault a thing.
Went for a wee dinner and drinks with the missus tonight. Restaurant and bar both extremely busy but food still arrived in a timely manner and was absolutely beautiful. Wonderful Christmas decorations everywhere accompanied by great service by our young waiter Eva who was very willing to help in every way and even gave great cocktail recommendations. All over fantastic visit couldn't recommend the grouse more.
We booked our lunch for 1.30pm and when we arrived we were seated at our table and told that someone would be over shortly to take a drinks and meal order. The waiter came over to take our drinks order but said that he could not take our food order at the minute as the kitchen was backed up and they had been asked to slow it down and that he would be back once they were ready to take our order. Our drinks arrived promptly and the waiter appeared again 20 minutes later to take our order which was a Christmas dinner and the Chicken stack. We waited and waited and we could see that a large table beside us got their starters then followed by their mains and had finished their mains and we were still waiting. Three ladies arrived 30 minutes after us and their meal arrived after 30 minutes and we were still waiting for our dinner. I then called over one of the waiters and explained that we had been waiting for an hour now and that the three ladies that arrived 30 minutes after us had got there meal before us, she said that she would let the kitchen know. Five minutes later another waiter called over to say that the hold up was the party of 24 beside us that had taken time to get out and that there was another large party to be served before us and that they would get to us after that. By 2.45pm and still no sign of our dinner we decided that we had waited long enough and how much longer were we going to have to wait. We went over to the bar and cancelled our meal and paid for our drinks. I know how a kitchen works and the dockets are prioritised as they come in for each table. If you have to many big parties all at once you need to space them out so as to let the kitchen cope and for diners like myself to get our meal at a reasonable waiting time. We normally dine here throughout the year and the service is very good but this time it was just utter chaos, we will remember to give it a miss next year in December.
What a place!! Food gets 10/10 amazing Pepper burger absolutely delicious. The pepper sauce is the nicest ive had anywhere! All waiting staff are super friendly, young, well presented and jolly. best food and service by far from the grouse! Cocktail menu is superb! Well done guys
We were here on Saturday 9th December. I never tasted food like it, it was unbelievable. A few of our party had the prawns and they said they were the best prawns they ever had. We had a waiter called Ben. He was so attentive and nothing was a bother to him. Also there cocktails we amazing. We all will definitely be back.
Restaurantji Recommends
We had the most delicious food ever. The place was very busy. The toilets were clean, a very important issue for me. Service was excellent we were looked after by Ben who did an amazing job. He was pleasant,attentive and courteous.
So, they started by making excuses because there were three tables booked at the same time. 20 covers, all on a set menu, over 50% having Turkey & Ham. That's like a filling station complaining because 3 cars turn up, all wanting diesel. When the food did eventually arrive, the roast potatoes were black. Not dark brown. Literally black. They'd obviously been left in the fryer for many times longer than they should. And the drinks service. 6 bodies behind the bar, 5 of them looking around them in a daze, while the orders had been in for at least 15 minutes. There's an old adage about pi$$ ups and brewerys. This is a bar/restaurant that can't organise a dinner or a pi$$ up, and practically ruined our Chrostmas night out through there complete inability to do their job.
We go to Ballymena every December for a shopping trip and have ate at the grouse for the past few years. Beautiful place inside and out, food is amazing and decently priced. Cocktails ? are amazing . We had lunch today and again was top notch. Our waiter was Ben and he was brilliant friendly and up for the craic , as was his sidekick who he was training . Would absolutely recommend.
Having an incredible dining experience once is special but when you repeat it again its worth writing a review. It's not easy eating out as a coeliac so when the service and options are as good as they are here, and as consistent you wouldn't want to go anywhere else. Just can't praise the restaurant manager enough and from waiters to bar staff I don't think you would get better service anywhere. 10 out of 10 guys!
The food and the service were both excellent. Reasonably priced with a great vibe about it. Will definitely be back.