The staff in this cafe were really lovely, very friendly and very helpful. The lady who served us even offered my father her glasses to see the menu. ☺️ The food was really good and was served very quickly.
Debbie Pilkington
First time there and will definitely be
Paul Harrison
Really enjoyed the full breakfast. Didn't have long to wait and food was hot and tasty fairly reasonable price for 2. Great pics of old Newcastle. Like this place.
Samuel Llewellyn
Lovely big cherrie scone and a lovely cup off tea for a nice afternoon out fabulous. Staff lovely people also.
James Winkley
Lovely café, good food with good friendly service. Always come here when on holiday. Wish I albe to come more often. Very value for money.
Brian Couchman
A delicious breakfast had..
Rosie Richardson
Nice little cafe with lovely staff. If I haven't given it. 5 star rating that's because it has limited healthy options (although the soup and wheaten bread is always very good). Very good selection of traybakes and scones, and the chips are lovely and dry and crispy. Fair prices too.
E Wilson
I have been going to the Shimna all my life when it was a restaurant. Since it was taken over and became a cafe there is poor customer service.I called in Friday afternoon for a small soda fry. When I went to leave I said good evening and thank you to the guy brushing the floor. He falsely accused me of not paying without any evidence saying you have to pay for that. When I said I had already paid he said he would have to check the till like I owed him something and then offered a non-apology when proven wrong. This morning I telephoned to speak to the woman who served me and who I paid even before I got the food who was not in: I asked to explain the situation to the manager of the cafe who would not listen and I had to phone again and again he wouldn't listen. I expressed my dissatisfaction with how the staff member handled it; how the false accusation was repeated with both himself and the staff member saying they didn't have the cash (I paid by card). It was embarrassing and upsetting, and the lack of a genuine apology made the situation even worse. When I asked foran apology they could not comprehend that and he said "what did you say ?" and then came back with "well that's what I mean by I had to check you paid by checking the balance"His response was "I apologize that you feel that way". Again that is not an apology and he was adding further insult accusation. Very poor customer service.
Colin Foreman
O ne of the best Coffee Shops in Newcastle.Very friendly waitress and staff.Cappochino is the best I have ever tasted and nice touch to give you a biscuit with your coffee.Will certainly be back again.Well done.Parking: Large car park free round corner.
Mindaugas M
Lovely wee coffee place :)Parking: Lidls shop nearby is good place to park of you can't get spot on the street
Great friendly wee cafe for breakfast lunch or dinner nice food xKid-friendliness: High chairs colour Corner for kidsWheelchair accessibility: Easy access no steps
Daboogeyman Gaming
Great food quick and friendly
Stephen Hanna
Great food and service in a nicely decorated space. Reasonably priced and good variety on the menu.
The staff in this cafe were really lovely, very friendly and very helpful. The lady who served us even offered my father her glasses to see the menu. ☺️ The food was really good and was served very quickly.
First time there and will definitely be
Really enjoyed the full breakfast. Didn't have long to wait and food was hot and tasty fairly reasonable price for 2. Great pics of old Newcastle. Like this place.
Lovely big cherrie scone and a lovely cup off tea for a nice afternoon out fabulous. Staff lovely people also.
Lovely café, good food with good friendly service. Always come here when on holiday. Wish I albe to come more often. Very value for money.
A delicious breakfast had..
Nice little cafe with lovely staff. If I haven't given it. 5 star rating that's because it has limited healthy options (although the soup and wheaten bread is always very good). Very good selection of traybakes and scones, and the chips are lovely and dry and crispy. Fair prices too.
I have been going to the Shimna all my life when it was a restaurant. Since it was taken over and became a cafe there is poor customer service.I called in Friday afternoon for a small soda fry. When I went to leave I said good evening and thank you to the guy brushing the floor. He falsely accused me of not paying without any evidence saying you have to pay for that. When I said I had already paid he said he would have to check the till like I owed him something and then offered a non-apology when proven wrong. This morning I telephoned to speak to the woman who served me and who I paid even before I got the food who was not in: I asked to explain the situation to the manager of the cafe who would not listen and I had to phone again and again he wouldn't listen. I expressed my dissatisfaction with how the staff member handled it; how the false accusation was repeated with both himself and the staff member saying they didn't have the cash (I paid by card). It was embarrassing and upsetting, and the lack of a genuine apology made the situation even worse. When I asked foran apology they could not comprehend that and he said "what did you say ?" and then came back with "well that's what I mean by I had to check you paid by checking the balance"His response was "I apologize that you feel that way". Again that is not an apology and he was adding further insult accusation. Very poor customer service.
O ne of the best Coffee Shops in Newcastle.Very friendly waitress and staff.Cappochino is the best I have ever tasted and nice touch to give you a biscuit with your coffee.Will certainly be back again.Well done.Parking: Large car park free round corner.
Lovely wee coffee place :)Parking: Lidls shop nearby is good place to park of you can't get spot on the street
Restaurantji Recommends
Lovely breakfast, friendly staff!
Really nice
Great friendly wee cafe for breakfast lunch or dinner nice food xKid-friendliness: High chairs colour Corner for kidsWheelchair accessibility: Easy access no steps
Great food quick and friendly
Great food and service in a nicely decorated space. Reasonably priced and good variety on the menu.