Ordered at half 9 didn't come until half 11 had no straws and was coldShop closed at 11 so obviously was sat in drivers car since before then.Ordered a oreo milkshake and got a phone call saying they didn't have any oreos and to choose a different one. It came and was oreo but was mostly meltedVery disappointing
james stewart
If im honest im suprised this has 3.1 rating. I wouldn't even give it a 1 rating. Food was tasteless and late. The delivery driver just said here, No apology for being late. Called the store because the order was wrong alao. Just to be lied to. Just a terrible experience all over. Avoid at all cost.
Owen Needham
I am very disappointed with the service I have received I ordered @19:56 and it never arrived so I rang them up and asked where it is they said it would be the first one to be delivered afterwards I cancelled my order I will never be ordering again
John Wilson
Worst dessert place I've ever had better off closing down
Charlotte Bell
A female behind the counter with very bad attitude and no customer service skills!!
Ryan Armstrong
3 hours to deliver pre made desserts. Trading standards need to get involved with these jokers avoid at all costs
Aaron
Partner ordered at 9 still not here at 1, if I wanted to wait 4 hours for a milkshake and a slush I would of ordered from Tunisia
Mighty Mouses food channel
Tonight I ordered desserts at 9pm and it came 2 hours late, the food is nice but the delivery service is shocking I only live in Bedlington 10 minutes away
Lous channel
Tonight I ordered desserts at 9pm and it came 2 hours late, the food is nice but the delivery service is shocking I only live in Bedlington 10 minutes away
Layla Wilkinson
Me and my friends ordered 2 caramel Bubble teas, 1 vanilla bubble tea and a crepe and it was absolutely horrible. The tea had no taste and the bubbles tasted like melted plastic. The crepe was alright but it tasted like it was from ALDI. We were extremely disappointed. The delivery took AGES, we ordered at 9:30pm and it came at 11:45. Wouldn't recommend.
This place was great when it first opened. The last few times I've ordered the quality has been worse every time. Its like they have no pride in the quality of the stuff they send out. Everything I've ordered has been lacking in flavour. Either dry or stale. Portion sizes have halved. They are the only store local to have a frozen Fanta machine and they don't even use that to its full potential. They should be doing frozen coke etc. If they do not change there ways I don't see them lasting much longer.
CurlyChaos
Ordered a delivery 2 hours later and nothing arrived and unable to contact them been trying to call for over a hour the phone is offline. Wouldn’t even rate them 1 star but I had too. disgusting closes at 11pm ordered at 9pm. Glad I didn’t pay with my card or would have lost £25
emily cooper
Ordered two cakes and two milkshakes in which one milkshake was totally wrong to what I ordered. I Ordered chocolate fudge cake but I got plain chocolate cake there was no fudge. Both cakes were also dry. The best thing about the order was the correct milkshake that we ordered.
Josh Earnshaw
Shameful. Just terrible. I had driven over 15 miles to get to the shop. After placing the order on the phone. My partner had to repeat what she wanted 4 times and that we wanted to collect 4 times. Then I arrived to find the staff who didn't seem to know their also from their **** telling me their card machine wasn't working. And I hope after leaving the cheesecakes on the counter they have not resold them. And the only choice they had for a cheesecake was cream egg. And that is all they had. Wont use again.
priyanka kaur
It is a shame this place has got negative reviews as it can put you off wanting to buy anything from here, however this is my first time me and my husband have ever ordered dessert and it was amazing. Yes the wait was 2 hours but the kinder cake, the ferrero cake, the milkshake and chocolate iced coffee are delicious. The shakes are not sickening and neither the cakes. Delicious and well flavoured. I highly reccomend this place. As for the driver he was really polite.
Ordered at half 9 didn't come until half 11 had no straws and was coldShop closed at 11 so obviously was sat in drivers car since before then.Ordered a oreo milkshake and got a phone call saying they didn't have any oreos and to choose a different one. It came and was oreo but was mostly meltedVery disappointing
If im honest im suprised this has 3.1 rating. I wouldn't even give it a 1 rating. Food was tasteless and late. The delivery driver just said here, No apology for being late. Called the store because the order was wrong alao. Just to be lied to. Just a terrible experience all over. Avoid at all cost.
I am very disappointed with the service I have received I ordered @19:56 and it never arrived so I rang them up and asked where it is they said it would be the first one to be delivered afterwards I cancelled my order I will never be ordering again
Worst dessert place I've ever had better off closing down
A female behind the counter with very bad attitude and no customer service skills!!
3 hours to deliver pre made desserts. Trading standards need to get involved with these jokers avoid at all costs
Partner ordered at 9 still not here at 1, if I wanted to wait 4 hours for a milkshake and a slush I would of ordered from Tunisia
Tonight I ordered desserts at 9pm and it came 2 hours late, the food is nice but the delivery service is shocking I only live in Bedlington 10 minutes away
Tonight I ordered desserts at 9pm and it came 2 hours late, the food is nice but the delivery service is shocking I only live in Bedlington 10 minutes away
Me and my friends ordered 2 caramel Bubble teas, 1 vanilla bubble tea and a crepe and it was absolutely horrible. The tea had no taste and the bubbles tasted like melted plastic. The crepe was alright but it tasted like it was from ALDI. We were extremely disappointed. The delivery took AGES, we ordered at 9:30pm and it came at 11:45. Wouldn't recommend.
Restaurantji Recommends
This place was great when it first opened. The last few times I've ordered the quality has been worse every time. Its like they have no pride in the quality of the stuff they send out. Everything I've ordered has been lacking in flavour. Either dry or stale. Portion sizes have halved. They are the only store local to have a frozen Fanta machine and they don't even use that to its full potential. They should be doing frozen coke etc. If they do not change there ways I don't see them lasting much longer.
Ordered a delivery 2 hours later and nothing arrived and unable to contact them been trying to call for over a hour the phone is offline. Wouldn’t even rate them 1 star but I had too. disgusting closes at 11pm ordered at 9pm. Glad I didn’t pay with my card or would have lost £25
Ordered two cakes and two milkshakes in which one milkshake was totally wrong to what I ordered. I Ordered chocolate fudge cake but I got plain chocolate cake there was no fudge. Both cakes were also dry. The best thing about the order was the correct milkshake that we ordered.
Shameful. Just terrible. I had driven over 15 miles to get to the shop. After placing the order on the phone. My partner had to repeat what she wanted 4 times and that we wanted to collect 4 times. Then I arrived to find the staff who didn't seem to know their also from their **** telling me their card machine wasn't working. And I hope after leaving the cheesecakes on the counter they have not resold them. And the only choice they had for a cheesecake was cream egg. And that is all they had. Wont use again.
It is a shame this place has got negative reviews as it can put you off wanting to buy anything from here, however this is my first time me and my husband have ever ordered dessert and it was amazing. Yes the wait was 2 hours but the kinder cake, the ferrero cake, the milkshake and chocolate iced coffee are delicious. The shakes are not sickening and neither the cakes. Delicious and well flavoured. I highly reccomend this place. As for the driver he was really polite.