Delivery was quick and communication was good. The food however wasn’t good at all, ordered salt and pepper chips and the portion size was absolutely tiny and also had barely any flavour at all, salt and pepper chips are normally cooked with onions, peppers, chilli’s ect but these were just plain chips that seemed like they’ve been sprinkled with a bit of salt and some paprika it was shocking. ordered sweet and sour pork and they said that wasn’t available but we can have sweet and sour chicken and we expected this to be similar to the pork like shredded chicken in sweet and sour sauce but received chicken balls and a pot of sweet and sour sauce instead and the chicken balls were so dry and just not good at all. the smoked chicken is flavourless and chewy and the satay sauce was also completely flavourless too. the only good thing in the order was the plain soft noodles, wouldn’t be ordering from here again it was nearly £60 wasted on rubbish food.
Paul Mullen
King prawn chop suey really poor prawns tasted soft
Lyndsey Gobin
Disgusting food, I rang up and was told to bring it back. When I took it back I was shouted at by staff, never experienced customer service like that in my life. Oh and told never to come back, you have no worries there, never again.
Sarah J
Always amazing hot food and so much of it Never go anywhere else look forward to this everytime we get one The drivers are always lovely too ?
mad addie
Food was cold and the paper bags were soggy when it arrived. We've used these for years. Complained that it was bad tonight. Told never to ring again. Don't worry we won't be after that disgusting
Dave Waggott
Had a House special curry,I can put up with the increased price but the quality was poor,still trying to work out what the squares of meat were .. spam or pork luncheon meat or am I
Julie Robson
Some meals are hitting missy! I find it is in some cases very bland.
northernglobetrotter
I’ve been using Ocean Palace for about 5 years. The quality definitely dipped last year but it’s been better than ever recently. Prices are decent but they only accept cash, having previously accepted cards. I’ll not use anywhere else locally.
Jake
Always quality and generous portions - squid, chicken chow main, spring rolls, chips top and complementary prawn crackers class every time
Jay Allsopp
My Meal is very greasy bit like oil and not good foodDietary restrictions: Ok
Have been using Ocean Palace so long they know me by name, and usually see me coming and get my collection order ready before I make to the door - No complaints from us!
Debra K
This used to be such a good takeaway. There are 4 in Bedlington and 2 used to be great, including this one. I don't know what's happened but all 4 have gone right down in quality. The food is either dried up or tastes like nothing. Sauces are awful. Not going to get a good Chinese meal in Bedlington
Kevin James
Always nice food
Joshua
I’m adamant northerners are just used to average food and call it ‘the best’. For the price I was expecting something special. But it’s average at best. Lacks flavour. You can tell it’s pre made, it literally took 5minutes to cook. The meat was chewy. The sauce was meant to be spicy/hot but had no kick. I was edible but won’t be going back.To top it off, the ignorance from the lady on the front desk. Lacks customer service. There are plenty other Chinese shops in bedlington. That serve the same average Chinese food, but cheaper and better service.
gary hawes
Best Chinese in Bedlington definitely recommend it ?
Delivery was quick and communication was good. The food however wasn’t good at all, ordered salt and pepper chips and the portion size was absolutely tiny and also had barely any flavour at all, salt and pepper chips are normally cooked with onions, peppers, chilli’s ect but these were just plain chips that seemed like they’ve been sprinkled with a bit of salt and some paprika it was shocking. ordered sweet and sour pork and they said that wasn’t available but we can have sweet and sour chicken and we expected this to be similar to the pork like shredded chicken in sweet and sour sauce but received chicken balls and a pot of sweet and sour sauce instead and the chicken balls were so dry and just not good at all. the smoked chicken is flavourless and chewy and the satay sauce was also completely flavourless too. the only good thing in the order was the plain soft noodles, wouldn’t be ordering from here again it was nearly £60 wasted on rubbish food.
King prawn chop suey really poor prawns tasted soft
Disgusting food, I rang up and was told to bring it back. When I took it back I was shouted at by staff, never experienced customer service like that in my life. Oh and told never to come back, you have no worries there, never again.
Always amazing hot food and so much of it Never go anywhere else look forward to this everytime we get one The drivers are always lovely too ?
Food was cold and the paper bags were soggy when it arrived. We've used these for years. Complained that it was bad tonight. Told never to ring again. Don't worry we won't be after that disgusting
Had a House special curry,I can put up with the increased price but the quality was poor,still trying to work out what the squares of meat were .. spam or pork luncheon meat or am I
Some meals are hitting missy! I find it is in some cases very bland.
I’ve been using Ocean Palace for about 5 years. The quality definitely dipped last year but it’s been better than ever recently. Prices are decent but they only accept cash, having previously accepted cards. I’ll not use anywhere else locally.
Always quality and generous portions - squid, chicken chow main, spring rolls, chips top and complementary prawn crackers class every time
My Meal is very greasy bit like oil and not good foodDietary restrictions: Ok
Restaurantji Recommends
Have been using Ocean Palace so long they know me by name, and usually see me coming and get my collection order ready before I make to the door - No complaints from us!
This used to be such a good takeaway. There are 4 in Bedlington and 2 used to be great, including this one. I don't know what's happened but all 4 have gone right down in quality. The food is either dried up or tastes like nothing. Sauces are awful. Not going to get a good Chinese meal in Bedlington
Always nice food
I’m adamant northerners are just used to average food and call it ‘the best’. For the price I was expecting something special. But it’s average at best. Lacks flavour. You can tell it’s pre made, it literally took 5minutes to cook. The meat was chewy. The sauce was meant to be spicy/hot but had no kick. I was edible but won’t be going back.To top it off, the ignorance from the lady on the front desk. Lacks customer service. There are plenty other Chinese shops in bedlington. That serve the same average Chinese food, but cheaper and better service.
Best Chinese in Bedlington definitely recommend it ?