Went for a works meal, friendly fast service, everyone enjoyed their
Taff brooks
Lovely beer, fantastic staff, plenty of choice and attentive staff when we asked questions.
Scottish Rebels
We found this place a few months ago and first impressions were great. We called in fairly regularly and the atmosphere had been really nice and the food really good value for money.Usually it's a larger lady that does the food and drinks and she's great. Friendly and makes a good burger and fries.We visited this evening (14/12/2023) at around 5pm and a woman with multiple tattoos was serving. She was particularly unfriendly and impatient. My partner and I both commented on how unwelcome she made us feel.We were served really poor quality food (especially in comparison to previous visits). Burgers were cold, salad unwashed with old lettuce, old tomatoes with blackened core, red onion not peeled correctly and cheese that did not melt as burger was too cold.Our son ordered a pint of cider that was stale and had a bitter after taste. I returned it to the barman who swapped it out for a bottled cider instead. He was far from his usual self and there was a bad atmosphere behind the bar which we picked up on straight away.My partner has been sick since returning home.Really disappointed with our visit and it's gone from one of our favourites to somewhere that we have no desire to visit again.Very, very disappointed. Consistency is key in any food business and good customer service and a friendly demeanour are pivotal in ensuring customer retention. Sadly, this was missing tonight and it's highly unlikely we will visit again.EDIT***Response to owner response.I'm not sure what aspect of the wording of the review you find disgraceful to be perfectly honest. The only thing I can see would be the "fairly butch lady with tattoos" which was being used in a descriptive sense rather than an offensive one.I will update the review to reflect that (and remove it) if you consider it a disgraceful use of language that has had "a profound effect" and apologise to any staff that were genuinely offended by the use of that term.No staff had banter with us that night. We apologised repeatedly to tattoo lady as we changed our order a couple of times whilst deciding what to eat. Rather than accept apologies from us with good grace and a smile, she was impatient with us instead.If you have the CCTV you will notice me looking away from that lady for a minute and biting my tongue because I was ready to comment on her attitude. In the interests of diplomacy I decided to bite my tongue rather than make a scene.When I first came to the bar to return the drink you (assuming you are the guy with little or no hair) were stood with another older lady and I stood there right in front of you both for some time waiting to return the drink, before being told to "go over there, we are not serving here" by that lady (in not a very friendly way).I did this and then stood there for a while and you eventually came yourself to replace the drink. Not once did you crack a smile or even say "sorry about that". We thought you were down to earth and friendly on previous visits so I was quite taken aback by your general demeanour in all honesty.It's true we have had banter with your staff on previous visits and even left the usual girl a £5 tip on our previous visit for the good food and good service (the larger one for want of a better term). None of that changes our experience on the night and that is the reason why we left our negative review.The fact that you are denying our experience speaks volumes. Look back through your CCTV or ask the staff that collected the plates and you will see that none of us touched any of the salad as it was neither fresh nor cleaned. The burger was not hot enough and that was evidenced by the fact that the cheese atop them did not melt at all (not even a bit).Please don't presume to tell us what our experience was or deny its authenticity. It was our experience from our perspective and we have been nothing other than truthful in sharing that experience here.
Rob Burton
Great pub, great food, excellent staff, will definitely be going again ??
Shantel Rankine
I have spent the last few weeks in the friar tuck, for different celebrations, I can't thank the staff enough all staff are amazing, nothing was to much trouble. The Xmas burger was amazing. Five star review from me
Cj’s Oven Clean
Rude staff! Walked in with our 5 yr old and didn’t know they wasn’t allowed near the pool until the rude member of staff informed us … the sign wasn’t clear…. Wouldn’t get a 1 star if it was
Majella Richardson
It's a local pub, lovely landlady , food good, nice atmosphere , it is what it is but would go again
Aileen Sergent
Just called in when passing, food was fine and staff were very welcoming. Found the place a little on the chilly side and ladies toilets weren't as clean as they could have been. Would drop in again though if passing.
Aimee Fisher
My favourite pub, the staff are so welcoming and friendly, the food is always fresh and the portion sizes are good! It’s always clean and has a great atmosphere.
Great food good selection Great friendly staff Child friendly nice friendly atmosphereParking: Convenient parking large car parkKid-friendliness: Very child friendly
Thirumoorthy Murusesan
I think this place is really good for watching live sports so I recommend this for people who love sports and they have a nice game you can play at the bar but you have too pay. So overall I would give this place 8.5/10
Tim Hewitt
Good food with some good deals. Nice staff and a clean environment. The large TVs were all on playing adverts and stuff that no-one was watching but the changing & flickering screens I found distracting. Save electricity (and money) and switch them off?
Lola Black
Danielle was great. Had a chick mix Friday night and Danielle couldn't do any more for me and my family. I will be back.
Kelly Bodycott
Good food reasonably priced big portions.Friendly fast service
Great pub to pop in for a drink after
Went for a works meal, friendly fast service, everyone enjoyed their
Lovely beer, fantastic staff, plenty of choice and attentive staff when we asked questions.
We found this place a few months ago and first impressions were great. We called in fairly regularly and the atmosphere had been really nice and the food really good value for money.Usually it's a larger lady that does the food and drinks and she's great. Friendly and makes a good burger and fries.We visited this evening (14/12/2023) at around 5pm and a woman with multiple tattoos was serving. She was particularly unfriendly and impatient. My partner and I both commented on how unwelcome she made us feel.We were served really poor quality food (especially in comparison to previous visits). Burgers were cold, salad unwashed with old lettuce, old tomatoes with blackened core, red onion not peeled correctly and cheese that did not melt as burger was too cold.Our son ordered a pint of cider that was stale and had a bitter after taste. I returned it to the barman who swapped it out for a bottled cider instead. He was far from his usual self and there was a bad atmosphere behind the bar which we picked up on straight away.My partner has been sick since returning home.Really disappointed with our visit and it's gone from one of our favourites to somewhere that we have no desire to visit again.Very, very disappointed. Consistency is key in any food business and good customer service and a friendly demeanour are pivotal in ensuring customer retention. Sadly, this was missing tonight and it's highly unlikely we will visit again.EDIT***Response to owner response.I'm not sure what aspect of the wording of the review you find disgraceful to be perfectly honest. The only thing I can see would be the "fairly butch lady with tattoos" which was being used in a descriptive sense rather than an offensive one.I will update the review to reflect that (and remove it) if you consider it a disgraceful use of language that has had "a profound effect" and apologise to any staff that were genuinely offended by the use of that term.No staff had banter with us that night. We apologised repeatedly to tattoo lady as we changed our order a couple of times whilst deciding what to eat. Rather than accept apologies from us with good grace and a smile, she was impatient with us instead.If you have the CCTV you will notice me looking away from that lady for a minute and biting my tongue because I was ready to comment on her attitude. In the interests of diplomacy I decided to bite my tongue rather than make a scene.When I first came to the bar to return the drink you (assuming you are the guy with little or no hair) were stood with another older lady and I stood there right in front of you both for some time waiting to return the drink, before being told to "go over there, we are not serving here" by that lady (in not a very friendly way).I did this and then stood there for a while and you eventually came yourself to replace the drink. Not once did you crack a smile or even say "sorry about that". We thought you were down to earth and friendly on previous visits so I was quite taken aback by your general demeanour in all honesty.It's true we have had banter with your staff on previous visits and even left the usual girl a £5 tip on our previous visit for the good food and good service (the larger one for want of a better term). None of that changes our experience on the night and that is the reason why we left our negative review.The fact that you are denying our experience speaks volumes. Look back through your CCTV or ask the staff that collected the plates and you will see that none of us touched any of the salad as it was neither fresh nor cleaned. The burger was not hot enough and that was evidenced by the fact that the cheese atop them did not melt at all (not even a bit).Please don't presume to tell us what our experience was or deny its authenticity. It was our experience from our perspective and we have been nothing other than truthful in sharing that experience here.
Great pub, great food, excellent staff, will definitely be going again ??
I have spent the last few weeks in the friar tuck, for different celebrations, I can't thank the staff enough all staff are amazing, nothing was to much trouble. The Xmas burger was amazing. Five star review from me
Rude staff! Walked in with our 5 yr old and didn’t know they wasn’t allowed near the pool until the rude member of staff informed us … the sign wasn’t clear…. Wouldn’t get a 1 star if it was
It's a local pub, lovely landlady , food good, nice atmosphere , it is what it is but would go again
Just called in when passing, food was fine and staff were very welcoming. Found the place a little on the chilly side and ladies toilets weren't as clean as they could have been. Would drop in again though if passing.
My favourite pub, the staff are so welcoming and friendly, the food is always fresh and the portion sizes are good! It’s always clean and has a great atmosphere.
Restaurantji Recommends
Great food good selection Great friendly staff Child friendly nice friendly atmosphereParking: Convenient parking large car parkKid-friendliness: Very child friendly
I think this place is really good for watching live sports so I recommend this for people who love sports and they have a nice game you can play at the bar but you have too pay. So overall I would give this place 8.5/10
Good food with some good deals. Nice staff and a clean environment. The large TVs were all on playing adverts and stuff that no-one was watching but the changing & flickering screens I found distracting. Save electricity (and money) and switch them off?
Danielle was great. Had a chick mix Friday night and Danielle couldn't do any more for me and my family. I will be back.
Good food reasonably priced big portions.Friendly fast service