Slow service. 3 members of staff. All working on a single drink order before us. No apology and just excuses from rude staff members! Also gave me cream when asked not too. What happened to allergy management!
Linda Madeley
Asked to use the toilet, given the code and advised female staff member (Saturday lunch time) that the toilets was blocked, she shrugged her shoulders, my daughter asked if she could use the toilet in the baby changing area, to which she replied you will have to wait, get the key of the person currently using it. When taking food order she never spoke! This member of staff some customer service training!
Rachel Reagan
Coffee and cake with friends. Food is always fresh and delicious.
Tori Adams
Staff very welcoming.
PAUL WILKINS
Clean, friendly, good facilities
Goodwin Jankus
Ok service although it is quite annoying that they dont ask you if you want a flake or marshmallow with your Baby Chino.
Darren Towers
The worst experience I've had in a coffee shop! 4 staff on and all like their first day. Clearly never had any training and it was like watching 4 sloths at work.Couldn't blame them but whoever put them all on together in the deep end needs to rethink their position.I didn't order drinks ourely as they were taking approx 10 mins to make each one so just ordered 2 cakes and a tuna melt.After queuing for 15 mins (only 2 in front of us) we got served, 20 minutes later i asked for a refund. During the whole time we were there they had served 4 customers! Not one of them were happy.
Lucy
Service was slow. Ordered 2 flat whites and a latte. After 20 minutes of waiting we received the latte and 2 flat whites and received the other flat white after another 10 minutes to only realise the flat whites were actually cappuccinos
Tez Clark
Very nice little coffee shop that joins onto the odeon cinema, nice polite staff that was very helpful.Parking: Free disabled parking in disabled Bay for 3 hours. Or pay and display. Wheelchair accessibility: Yes
Usual Costa fair but one of the most spacious and clean Costa's I've been in. Staff very helpful in explaining the new App.
Charlotte Parkes
Order 4 large hot chocolates and they were all cold. Waiting far too long for them aswell.
Sebastian
Very nice and understanding staff. Great drinks as well
Cheyenne Arnold
Quick service even though it was busy. Quality product as always
Marc Berry
Clean and comfortable this Costa offers a welcome to its customers via a helpful and friendly staff. Shame it's still closing early and isn't available for evening movie goers.
Quick service and surprisingly good toasties!!
Slow service. 3 members of staff. All working on a single drink order before us. No apology and just excuses from rude staff members! Also gave me cream when asked not too. What happened to allergy management!
Asked to use the toilet, given the code and advised female staff member (Saturday lunch time) that the toilets was blocked, she shrugged her shoulders, my daughter asked if she could use the toilet in the baby changing area, to which she replied you will have to wait, get the key of the person currently using it. When taking food order she never spoke! This member of staff some customer service training!
Coffee and cake with friends. Food is always fresh and delicious.
Staff very welcoming.
Clean, friendly, good facilities
Ok service although it is quite annoying that they dont ask you if you want a flake or marshmallow with your Baby Chino.
The worst experience I've had in a coffee shop! 4 staff on and all like their first day. Clearly never had any training and it was like watching 4 sloths at work.Couldn't blame them but whoever put them all on together in the deep end needs to rethink their position.I didn't order drinks ourely as they were taking approx 10 mins to make each one so just ordered 2 cakes and a tuna melt.After queuing for 15 mins (only 2 in front of us) we got served, 20 minutes later i asked for a refund. During the whole time we were there they had served 4 customers! Not one of them were happy.
Service was slow. Ordered 2 flat whites and a latte. After 20 minutes of waiting we received the latte and 2 flat whites and received the other flat white after another 10 minutes to only realise the flat whites were actually cappuccinos
Very nice little coffee shop that joins onto the odeon cinema, nice polite staff that was very helpful.Parking: Free disabled parking in disabled Bay for 3 hours. Or pay and display. Wheelchair accessibility: Yes
Restaurantji Recommends
Usual Costa fair but one of the most spacious and clean Costa's I've been in. Staff very helpful in explaining the new App.
Order 4 large hot chocolates and they were all cold. Waiting far too long for them aswell.
Very nice and understanding staff. Great drinks as well
Quick service even though it was busy. Quality product as always
Clean and comfortable this Costa offers a welcome to its customers via a helpful and friendly staff. Shame it's still closing early and isn't available for evening movie goers.