I'd give zero stars if I could, given one of the meals ordered didn't turn up. It's poor taste to blame deliveroo - they delivered what you provided, YOU didn't provide the good ordered. No apology, no accountability which is really poor practice. If you make an error (how you can piece a whole dish bemuses me though), own it.
TYA Notts City
I took a group of Teenage and Young Adult patients on a Teenage Cancer Trust peer support event to Pizza express Giltbrook. They very kindly gifted us some places for the pizza making workshop which we all thoroughly enjoyed. The staff were extremely attentive and couldn't do enough for us, they delivered a fantastic workshop where we learnt how to shape the base of the pizza and then were able to fill it with all our favourite toppings. The menu included dough balls, pizza and a dessert which was a great deal. The young people had an amazing time and it gave them a chance to enjoy themselves, have a laugh and some fun all whilst enjoying some tasty pizza.Thanks again for an amazing evening, would definitely recommend to others!
leanne marriott
Come for a birthday meal with a party of almost 20.Lovely food. Nice polite friendly staff. Very enjoyable. Can't wait to visit again.
Neema Parekh
If i could give no stars at all i really would. Probably one of the worst restaurant services I've had my ENTIRE life!We went in after shopping at Ikea 5 adults, 1 child and 1 toddler. The child and toddler were very hungry, luckily we had some home food to hand.We went in, sat down, looked at the vegan menu and ordered after 5 minutes. We received a jug of water and 6 glasses as requested. We ordered 4 mains, 3 starters. Only of which 2 starters arrived after 10 minutes of waiting. Another 10 minutes went by (nearly 30 minutes went by since we arrived) only to be told our order (which was forgotten about by the staff) would take another 15 minutes!By this time, 2 families near our table had come in, ordered and eaten their meal and were ready to leave. We hadn't had our 3rd starter (which was for the kids) or any of the mains.We requested we got something as the kids were hungry - the staff member said the dough balls can be done quick so she would get them sorted. 10 minutes went by and no sign of the dough balls.The whole services was shambles and absolutely appaling. By this time the kids were very agitated. No apology received either.At least have some empathy towards hungry kids if not the adults. Don't just forget about the order.We rightly walked out and cancelled the order. Very bad service. I'd never think or reccommend anyone visit this place which such service
Sue Griffiths
Staff very friendly and food very
Leigh Brown
Great food and friendly
Elinor H
Came in as a large group on valentines and could not have received better service! Our waitress Nadia was so lovely and attentive making sure we were looked after all evening. Food was delicious and came quickly despite it being busy.
Alix005
We dined at Pizza Express as a table of 8, on valentine’s day! We were served by the lovely Nadia, who was extremely helpful and smiley! Nadia took great care of us, ensuring all our needs were met and laughing along with us in the process! The food was great and the service was even better! We will be returning and hope to be served by Nadia again the future!
Katie Simpson
We visited Guiltbrook today our server Gee was very attentive and super friendly, and the pizza's were fabulous ?Parking: Loads of free parking ?
Lee Stevens
Charged for sauces they listened, no check back. Drinks not brought altogether. Not waits. Pizza express in town 10 time better, will stick to that one Ng1.
The dough balls & pizza are really good and usually quick service, most times can turn up without booking and get a table if not a huge group.Has salads and some other dishes.I dont like the deserts, taste cheap and out of freezer and defrosted.They appear to be cutting back on the size of the classic pizza and salad, both looked smaller.The pizza express loyalty app is good, get free drink, dough balls and other items depending on status.The table we sat at on our last visit wasn't great due to the ceiling area having spot light directly pointing at one of us from behind, which was then causing a dark shadow across my food, as the lights dimmed in the restaurant, hard to see my meal!The service can be hit / miss, always pleasant, but some ppl dont seem to know what they are doing, which could be caused by a high turnover of staff?Giltbrook pizza express is on a retail park and has lots of parking and shops.
Ed Rudd
Very niceAll
Gary T
Cheese on toast has far more to offer. Flat, cold, burnt, absolute waste of money & I'm no snob! Like chewing burnt cardboard.
stephens473
Went here to celebrate a friends birthday. The restaurant was very cold and we had a table in the window which made it even colder. The staff were very friendly and helpful , talking us through the AP which saved us £23.00 off the bill !! We had a combination of starters , all delicious and various Pizza and salads for mains , all cooked beautifully and very tasty. The drinks and food were reasonably priced even before the discount. We will be returning once the warmer weather is here.
I'd give zero stars if I could, given one of the meals ordered didn't turn up. It's poor taste to blame deliveroo - they delivered what you provided, YOU didn't provide the good ordered. No apology, no accountability which is really poor practice. If you make an error (how you can piece a whole dish bemuses me though), own it.
I took a group of Teenage and Young Adult patients on a Teenage Cancer Trust peer support event to Pizza express Giltbrook. They very kindly gifted us some places for the pizza making workshop which we all thoroughly enjoyed. The staff were extremely attentive and couldn't do enough for us, they delivered a fantastic workshop where we learnt how to shape the base of the pizza and then were able to fill it with all our favourite toppings. The menu included dough balls, pizza and a dessert which was a great deal. The young people had an amazing time and it gave them a chance to enjoy themselves, have a laugh and some fun all whilst enjoying some tasty pizza.Thanks again for an amazing evening, would definitely recommend to others!
Come for a birthday meal with a party of almost 20.Lovely food. Nice polite friendly staff. Very enjoyable. Can't wait to visit again.
If i could give no stars at all i really would. Probably one of the worst restaurant services I've had my ENTIRE life!We went in after shopping at Ikea 5 adults, 1 child and 1 toddler. The child and toddler were very hungry, luckily we had some home food to hand.We went in, sat down, looked at the vegan menu and ordered after 5 minutes. We received a jug of water and 6 glasses as requested. We ordered 4 mains, 3 starters. Only of which 2 starters arrived after 10 minutes of waiting. Another 10 minutes went by (nearly 30 minutes went by since we arrived) only to be told our order (which was forgotten about by the staff) would take another 15 minutes!By this time, 2 families near our table had come in, ordered and eaten their meal and were ready to leave. We hadn't had our 3rd starter (which was for the kids) or any of the mains.We requested we got something as the kids were hungry - the staff member said the dough balls can be done quick so she would get them sorted. 10 minutes went by and no sign of the dough balls.The whole services was shambles and absolutely appaling. By this time the kids were very agitated. No apology received either.At least have some empathy towards hungry kids if not the adults. Don't just forget about the order.We rightly walked out and cancelled the order. Very bad service. I'd never think or reccommend anyone visit this place which such service
Staff very friendly and food very
Great food and friendly
Came in as a large group on valentines and could not have received better service! Our waitress Nadia was so lovely and attentive making sure we were looked after all evening. Food was delicious and came quickly despite it being busy.
We dined at Pizza Express as a table of 8, on valentine’s day! We were served by the lovely Nadia, who was extremely helpful and smiley! Nadia took great care of us, ensuring all our needs were met and laughing along with us in the process! The food was great and the service was even better! We will be returning and hope to be served by Nadia again the future!
We visited Guiltbrook today our server Gee was very attentive and super friendly, and the pizza's were fabulous ?Parking: Loads of free parking ?
Charged for sauces they listened, no check back. Drinks not brought altogether. Not waits. Pizza express in town 10 time better, will stick to that one Ng1.
Restaurantji Recommends
Smart pub ,busy
The dough balls & pizza are really good and usually quick service, most times can turn up without booking and get a table if not a huge group.Has salads and some other dishes.I dont like the deserts, taste cheap and out of freezer and defrosted.They appear to be cutting back on the size of the classic pizza and salad, both looked smaller.The pizza express loyalty app is good, get free drink, dough balls and other items depending on status.The table we sat at on our last visit wasn't great due to the ceiling area having spot light directly pointing at one of us from behind, which was then causing a dark shadow across my food, as the lights dimmed in the restaurant, hard to see my meal!The service can be hit / miss, always pleasant, but some ppl dont seem to know what they are doing, which could be caused by a high turnover of staff?Giltbrook pizza express is on a retail park and has lots of parking and shops.
Very niceAll
Cheese on toast has far more to offer. Flat, cold, burnt, absolute waste of money & I'm no snob! Like chewing burnt cardboard.
Went here to celebrate a friends birthday. The restaurant was very cold and we had a table in the window which made it even colder. The staff were very friendly and helpful , talking us through the AP which saved us £23.00 off the bill !! We had a combination of starters , all delicious and various Pizza and salads for mains , all cooked beautifully and very tasty. The drinks and food were reasonably priced even before the discount. We will be returning once the warmer weather is here.