Subway
Sandwich Shops
Unit R2, Victoria Shopping Centre, R2 Clocktower Restaurants, Nottingham
0115 987 9731
Reviews for Subway
Awful service, told I couldn't sit down due to cleaning which is fair enough, yet, 15-20 minutes later, absolutely nill progress has been made. I was also told (when I asked) that I could only sit outside and yet, after I ordered, numerous people are sitting inside (compared to hardly any prior).Quality of food is good, customer service is not good enough.How to improve for next time?- Ensure that all customers have the option to freely choose where to sit- Ensure that when staff...read full review
I love Subway. It’s one of my favourite places to eat. I visited on the 02/05/2022 and I left there feeling very disappointed. The Manager on duty does not treat her staff well. She speaks to them as if they are slaves. A particular employee was sent to wash the pots at the back in a way that suggested that she’s only good for that job. The manager told another employee to go watch her to make sure she does the washing up properly. I could tell that the young lady felt embarrassed....read full review
First time coming to this Subway as we hadn’t been before and they had solved the seating issue with I had previously experienced at other Subways. All the staff are lovely but the manager was horrible. Nothing to do with me but hearing her complain about the staff’s work in a frustrated, non-constructive way, left the whole place feeling uncertain about the service we would get yet the restaurant and the service was great. I understand constructive criticism is great but...read full review
