Golden Eagle

1 Black Bourton Rd, Carterton
01993 842287

Recent Reviews

Sharon Harley

We popped in for a breakfast. Best breakfast I've had in a long time. Staff friendly and service great ??

Lynda McShane

I was part of a large group on Christmas Day. We had a lovely Christmas dinner, a very generous portion with all the usual trimmings. We were made very welcome by our servers Rob and Jacob. The service was excellent, the atmosphere was great and we under no rush to leave. We had plenty of space to enjoy our four courses. Great value for money. One of our party has a severe nut allergy and they were very mindful of this. I would highly recommend it.Dietary restrictions: A member of our party has a severe nut allergy that they knew about in advance and made sure the food was safe for that person

CJ Henderson

We came in for an early Christmas meal and it was great. We were greeted by Catherine who was really helpful and attentive. The food was amazing, Jacob came out and personally checked on us aswell to make sure everything was okay. All in all made our experience 5*. Huge thank you to the team that day!

Nicki Styles

Much nicer after a refurbishment.Friendly staff.Good value.Clean.Free parking.Meals a good sizeSmall issue with my dessert but was sorted swiftly.Would recommendParking: If in doubt park at asdsKid-friendliness: Family friendly

condorian123

Arguably one of the most poor and artificial “pubs” I’ve ever been too. The food is cheap, low quality rubbish, which wouldn’t be too bad, If it didn’t take an hour to arrive. The drinks are adequate at best, however the absolute mission required to try and obtain a single pint is shocking. When it’s busy, regardless of how many pub goers are at the bar, they will insist on still only utilising 1 single, poorly trained, low experienced member of staff to serve them all. Therefore leading to a wait time of a minimum of 20-30 minutes just to get a pint. All of this was very frustrating, however the straw on the camels back was that, when drinking there, rather than calling a last orders before 2300. They rely on you not realising the time, and then ring the bell 20 minutes before normal last call time, which typically in a pub would mean last call, however at this “pub” the bell means that there will be zero drinks sold beyond that point, this is the first time I’ve heard of this in my entire 30 years of drinking in pubs. When question why this was, the 16 year old behind the bar stated “it’s how the manager likes to do it”. So to summarise, so much potential for a pub, in such a key area, especially next to the RAF military base, but due to poor staffing and service, I’d rate this pub a 3/10. DO NOT RECOMMEND.

Christopher Panter

Just a quick note to say how great the service provided by Sam was on Fri night. The bar is always busy but Sam went out of her way to serve us, was notably polite and efficient in her service.

ELAINE BILES

Food very good for the money. Senior menu superb.thankyouOnly thing that let's you down is waiting Time .we had 3 courses were in 2half hours.many others complaining too. Staff amazing though.i td them so.Your staff will leave if people complain. Get more staff. I know tough

Emma Postance

A lively place with very reasonably priced food. Two Sunday roasts for £12.99. However, you get what you pay for. Ok food but nothing special. Friendly staff though.

Lee Kernan-Eyre

To be fair, this is a pretty standard Green King pub with a distinct lack of real ales actually available on tap when we visited.The food for the adults was good, but the reason I'm giving this pub 5 stars is for the staff.One of our party is a toddler who has SEVERE reaction to eggs and dairy, so it is very difficult for his parents to take him anywhere to eat, due to the risks of cross contamination.We informed the staff (Sam was on bar and Beth was in the kitchen) and they did an OUTSTANDING job of checking the ingredients on both the main meal (we had to change the main meal as it had a trace of egg in it, which Sam advised us of) and dessert, isolating his food and keeping us informed all the way.Absolutely superb job by Sam and Beth as the toddler had a great time eating his food, and more importantly had zero reactions, all due to the care and attention of Sam and Beth.Both are a credit to Green King.Dietary restrictions: See reviewKid-friendliness: See review

patrick bartlam

First of all the pub looked lovely and very busy which is great to see. We booked for 6.30 pm on Saturday 4th November which was great no problem. 3 adults 1 x child 10 months old so asked for high chair when booked. Again, no problem. Arrived and pub was very busy as the Arsenal and Newcastle football game was playing, so lots of supporters watching on the TV screens jotted around pub. Shouting like idiots at a TV screen swearing and being as loud as possible. The management surely as a responsibility to let families know what the situation will be with the crowd's especially as it says on their website Family friendly. Definitely not on a football night. The food was not that good . The daughter's burger and chips was on the cold side. The lasagne was hot, but the cheesy chips (sorry, meant to say the chips should have had cheese on), but there was hardly any on them. Service was good and prompt. Had to have two drinks replaced as the gas in lemonade was gone.

Aimee Quinn

Myself and my boyfriend came in for a roast yesterday and it was amazing. Catherine was really helpful and recommended the roast beef. We were told the chef for the day was Jacob. Hats off too him the food was great and service was really

Jayp. Logistics

Came in on Friday tea time for a leaving do. The 2 barmen in loud shirts were absolutely fantastic. They were quick to serve ,and even though it was extremely busy they seemed to breeze through it. Their customer service was an absolute credit to the company. You made our evening so enjoyable and created a great atmosphere for everyone there. Thank you.

Marcus Brigstock

It was a surprisingly busy Wednesday evening but the service at the bar was so slow. Once served the beer was good. The food menu was vast but a lot was not available. It was tasty though. The atmosphere was good outside with lots of space.

nicnac10011

Visited from Hampshire. Fantastic staff - especially Jacob, who went above and beyond when it came to food intolerance and overall service, felt like we had personal service, so accommodating and super friendly guy too! Would highly recommend to anyone visiting the area. Food was lush and really good cost. The overall atmosphere was very welcoming! So much to do here: they play all sports and have a great little games area along with activities every night! Also dogs welcome which was a plus!I wish this was our local! Must have visit for a great pub feel!

Beth

Tried it out today after the refurb and it's lovely. The staff were friendly and helpful. Fliss was pleasant and offered extras like double burger and desert but not In a pushy manner. Food was brilliant too and reasonable priced. Will def return

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