Last 4 orders have had missing items or over 1hour 30min late or order went missing or not collected. Shame as food really
Kim Spence
Placed an order for over £90 on Saturday night at 7.10pm... received the order at 9.45pm. Absolutely unacceptable service. I was told it would be 45 mins to 1 hour for delivery.I called to chase at 8.30pm to be told the delivery driver would be back in 10 mins to collect our order and then deliver - we are about 15 mins away so thought 30 mins max. Tried calling again just after 9pm but they close and disconnect their phone lines so you're screwed.I emailed on the night, again the next day, and again the next...no response yet.Absolutely mental customer service - or lack of!Also good luck getting through on the phone, I was on hold 10-15 mins before my calls was even answered.Won't be using or recommending Fort Woks again.Edit- update on 12/03I’ve emailed every day and tried calling (but being on hold for 5/10/ mins I give up) and not one response from this place. Disgusting service and disgusting management.Avoid at all costs.
Scott Price
Worst service I have ever come across, lucky if you can contact them by phone and when you finally do your lucky if all your order actually comes complete.Had delivery issues with this place before but thought we would give them another try, safe to say we will never buy food from this place again.
Roy Howard
Scores on the doors rating 1 on 31st January 2024. Not good.
N Good
The food is really good. And the staff are friendly.Only downside is if you book online, you only find out after you’ve paid that it’ll be 1.5-2hrs delivery.Very slow delivery.
Ashton Bell
Food was
oden murray
Best Chinese. Great
Rafal Storms
I ask for spice twice... I get normal...
megan
Regularly get a fort woks and by far the best around!
I wouldn’t say this Chinese has the wow factor but the food is nice , it’s probably not somewhere I would eat again but that’s not saying the food is bad just didn’t do it for me to eat again , I also asked for chicken omelette with no veg and I got a chicken chow mein with veg but it’s okay , I did it eat this but would of rather of had what I ordered no worries , just an honest review of my experience
Mark Metcalfe
great servicefantastic foodgreat value for
Olivia AQ
Cannot fault Fort Woks, it’s our go to Chinese. There’s a meal that everyone loves in the family without it being disappointing, I always find the other chineses I need to pick around what I really like. I highly recommend Chilli Beef & the Salt & Pepper Chicken. Also they’re so welcoming when my other half takes the children in, even a game of chess to occupy the 9 year old.(Picture was a sneaky treat for me whilst the cats are away the mice will play, definitely breakfast and probably lunch too) ?Parking: About 10 parking spaces directly infront although we walk as we take a walk up there.Kid-friendliness: Again like above, really welcoming. My son loves going down to collect our sneaky Chinese treats!
Heather Sutherland
Always a proper treat ordering from Fort Woks. Don’t live in the area anymore, and get very excited when I visit, because there really is no other Chinese takeaway like it! Cheers Rollo ?
Last 4 orders have had missing items or over 1hour 30min late or order went missing or not collected. Shame as food really
Placed an order for over £90 on Saturday night at 7.10pm... received the order at 9.45pm. Absolutely unacceptable service. I was told it would be 45 mins to 1 hour for delivery.I called to chase at 8.30pm to be told the delivery driver would be back in 10 mins to collect our order and then deliver - we are about 15 mins away so thought 30 mins max. Tried calling again just after 9pm but they close and disconnect their phone lines so you're screwed.I emailed on the night, again the next day, and again the next...no response yet.Absolutely mental customer service - or lack of!Also good luck getting through on the phone, I was on hold 10-15 mins before my calls was even answered.Won't be using or recommending Fort Woks again.Edit- update on 12/03I’ve emailed every day and tried calling (but being on hold for 5/10/ mins I give up) and not one response from this place. Disgusting service and disgusting management.Avoid at all costs.
Worst service I have ever come across, lucky if you can contact them by phone and when you finally do your lucky if all your order actually comes complete.Had delivery issues with this place before but thought we would give them another try, safe to say we will never buy food from this place again.
Scores on the doors rating 1 on 31st January 2024. Not good.
The food is really good. And the staff are friendly.Only downside is if you book online, you only find out after you’ve paid that it’ll be 1.5-2hrs delivery.Very slow delivery.
Food was
Best Chinese. Great
I ask for spice twice... I get normal...
Regularly get a fort woks and by far the best around!
Best food I’ve ever
Restaurantji Recommends
Goated
I wouldn’t say this Chinese has the wow factor but the food is nice , it’s probably not somewhere I would eat again but that’s not saying the food is bad just didn’t do it for me to eat again , I also asked for chicken omelette with no veg and I got a chicken chow mein with veg but it’s okay , I did it eat this but would of rather of had what I ordered no worries , just an honest review of my experience
great servicefantastic foodgreat value for
Cannot fault Fort Woks, it’s our go to Chinese. There’s a meal that everyone loves in the family without it being disappointing, I always find the other chineses I need to pick around what I really like. I highly recommend Chilli Beef & the Salt & Pepper Chicken. Also they’re so welcoming when my other half takes the children in, even a game of chess to occupy the 9 year old.(Picture was a sneaky treat for me whilst the cats are away the mice will play, definitely breakfast and probably lunch too) ?Parking: About 10 parking spaces directly infront although we walk as we take a walk up there.Kid-friendliness: Again like above, really welcoming. My son loves going down to collect our sneaky Chinese treats!
Always a proper treat ordering from Fort Woks. Don’t live in the area anymore, and get very excited when I visit, because there really is no other Chinese takeaway like it! Cheers Rollo ?