May I please know why your paneer tikka masala is so sweet? What does the word Tikka masala mean? So dissatisfied and disappointed. Kindly amend your sugar/ sweetness levels Also sadly this portion of paneer was burnt, rubbery and bitter.. Unable to eat even a spoon of the curry.The naan we received was not cooked. It was cold , soggy and had uncooked bits.The samosa chat was despicable. We could not eat the meal in the fear of having stomach issues.Maybe today’s orders were not made well. I request you to kindly take this review on the chin. It just was not suited for us. We ordered because this place was recommending by friends.
Rode04
The food was cold, soggy, some missing. The service was rude, accusing me of lying and I was hung up on multiple times when I was asking for them to send what they hadn’t yet I paid for. They told me I was a liar and they won’t send the food or my money back. According google this place is now permanently closed so hopefully my chat with trading standards has something to do with this. I wouldn’t wish hard times on anyone but this place, this man is vile.
Emma
Didn’t deliver all the items. Rang them and they refused to resolve it. Accused us of lying then hung up on us. Twice. AVOID AVOID AVOID.Thanks for your reply Bombay Express, your condescension will prove those of us who have given the lowest star rating right. Customer service needs work on and accusing customers of being abusive when we weren’t is against the law. I shall be taking this much further now. My solicitor will be in touch.Good! They have contacted trading standards, as have I as not only have you called me a liar and my partner a liar but your verbal abuse and false accusations towards me and my partner are unprovoked and will be dealt with.
Aiswarya Tom
I have ordered food from this restaurant at 6:30pm ....and they didnt delivered to me until 8:30pm ...First they told me driver is back and they delivered it on reception..i went to both the reception in my accomodation and they checked camera amd told noone came there to deliver any food and i understand it was a lie from the restaurant....again i called then and when i asked them they are telling deliveroo is thirdparty and they are not responsible..and very rude behaviour from the staff and he cut the phone without properlyhearing my full sentence....i tried to call them but they havent answered or may ne they blocked my number ......and they havent refunded my money..They also told me its very busy day and we dont have any time ....I dont know how they are ratedin good from (lesss than 50 reviews is only good ) like this...Their attitude and way of talking was really bad and its very shameful......And if you check recent reviews they are rated as 1 star especially on delivery and rudeness to the customer..There is nothing more to explain...never ever recommend this place ....dont order anything online from them.....Its vary bad ?The very first experience in my life...
osman yildirim
I have had fantastic and delicious food at all times . Looking forward to have my next order . I highly recommend this place for amazing food. ?
Renu Katika
Authentic food and special mention about the packaging,quantities and delivery service. Hands down best North Indian takeaway in Oxford.
Simon Lane
Very poor experience unfortunately, our order was missing items so we called and politely asked for the missing it's to be sent, we were told we were lying and then hung up on, the food that was delivered was only lukewarm and was very average, avoid this restaurant!
alice jones
Unreal tikka masala, naan bread was beautiful. Great experience watching them make it!
hLa
If we get a curry we order it from here, we have tried lots of takeaways around oxford and these are the best for us!
Lilly Lewis
I’ve orderd from most take aways after living in Oxford for over 20 years. Bombay exspress impressed me with thier flavour and the quality of thier food.The food was not swimming in oil like other Indian take aways these days. The onion bajis where made to perfection. Light, fluffy and soft. I could even taste a subtle sweetness where the onions have been cooked with so much care and really caramelised.The lamb jelfrazi was absolutely Phenomenal. You can tell that the dish has been worked on and perfected. The flavours where a whole new level I could smell so many aromas and the taste was complex. It was not a simple spicy tomato sauce with lots of oil, it was a really original and advanced in its flavoursAgain the pasanda was lovely. The lamb was so soft and not tough or dry. Lovely and creamy and again no overload off oil.This kitchen has a clear passion to serve high quality flavourful food and the meal really stood out with its veriaty of authentic flavours. They really seem to have taken care to mastered each dish individually.Who ever is cooking really has a talent and a passion for food. It’s like a breath of fresh air having a confident chef who can bring a dish to life and bring their skill. Along with reasonable prices. What a Gem in Oxford.My final thoughts would be this chef would be amazing for catering as the dishes is inspiring
Hits the spot for an Indian takeaway!Based on the reviews I was excited to try Bombay Express, and it didn't disappoint. Vegan friendly options, and helpful staff who were happy to make recommendations and modify my selection. Excellent portions, delivered piping hot. This will be my new go-to for Indian takeaways in Oxford.
Ashley Harris
Food good but the food only comes in half package, feel a little done out the pocket to be honest.As I can not respond to your response, it was a Bombay potato and it doesn't matter what vessel it was in, that is a very poor filling it's no where near the top or near the sides, what's the point having 500ml when it's 100ml full.Half a extravagant I would not suggest that at all, look at the amount in their, why waste 500ml when you don't fill it, you may as well have smaller tubs.
Townsend Lewis
Really nicely flavoured and authentic cooking. Good tastey food clearly made with care and passion!I did call the restaurant because I was a little disappointed in the amount of lamb in the curries. Containers where not very full of sauce or meat. I understand with not wanting the sauce to spill and I was told they usually put 6 pieces in but unfortunately today that was not the case today and I was directed to speak to Deliveroo. Maybe I Could of had an apology or been asked for more info or to email a photo…But thier is no denying the food was tasty and fresh. Onion bahjis where very crispy but not dry and the rice was not overly oily. The pashwari Narn is amazing. Definitely one of the top Indian restaurants so a shame about the meat. As a whole very enjoyable.
Apoorva Hegde
I can’t comprehend how this restaurant has such high rating. Because none of the things we ordered felt even remotely authentic. We were disappointed by what they called Dahi vada because it didn’t taste anything remotely like one. Paratha and Naan were so thick that they weren’t cooked. Paneer shashlik was unnaturally red, full of food color that I couldn’t even see what it contained and it wasn’t specifically tasty either. I won’t order from there again.
Swapnil Patharekar
Worst service. I had ordered food on Saturday. It did not delivered on time, I called them to enquire about status. He was extremely rude with me. Instead of informing about what time my ordered would be delivered, he asked me do you want food or not?!!. I mentioned to him that this is very rude and not way to speak to customer. He disconnected phone without speaking anything further. I checked in deliveroo app it showed 10 minutes more added to my delivery time. I waited another 10 min and but did not delivered. So, I called them to know what is happening to order. He was again extremely rude. He told that he has cancelled the ordered himself.!!!. It was unbelievable. Me along with my other guests at home waited almost one hour and 30 minute for delivery and he had rudely cancelled the ordered without any notice. I could not imagine someone having that attitude in modern mannered word.I had never encountered such rude service.Just pathetic.
May I please know why your paneer tikka masala is so sweet? What does the word Tikka masala mean? So dissatisfied and disappointed. Kindly amend your sugar/ sweetness levels Also sadly this portion of paneer was burnt, rubbery and bitter.. Unable to eat even a spoon of the curry.The naan we received was not cooked. It was cold , soggy and had uncooked bits.The samosa chat was despicable. We could not eat the meal in the fear of having stomach issues.Maybe today’s orders were not made well. I request you to kindly take this review on the chin. It just was not suited for us. We ordered because this place was recommending by friends.
The food was cold, soggy, some missing. The service was rude, accusing me of lying and I was hung up on multiple times when I was asking for them to send what they hadn’t yet I paid for. They told me I was a liar and they won’t send the food or my money back. According google this place is now permanently closed so hopefully my chat with trading standards has something to do with this. I wouldn’t wish hard times on anyone but this place, this man is vile.
Didn’t deliver all the items. Rang them and they refused to resolve it. Accused us of lying then hung up on us. Twice. AVOID AVOID AVOID.Thanks for your reply Bombay Express, your condescension will prove those of us who have given the lowest star rating right. Customer service needs work on and accusing customers of being abusive when we weren’t is against the law. I shall be taking this much further now. My solicitor will be in touch.Good! They have contacted trading standards, as have I as not only have you called me a liar and my partner a liar but your verbal abuse and false accusations towards me and my partner are unprovoked and will be dealt with.
I have ordered food from this restaurant at 6:30pm ....and they didnt delivered to me until 8:30pm ...First they told me driver is back and they delivered it on reception..i went to both the reception in my accomodation and they checked camera amd told noone came there to deliver any food and i understand it was a lie from the restaurant....again i called then and when i asked them they are telling deliveroo is thirdparty and they are not responsible..and very rude behaviour from the staff and he cut the phone without properlyhearing my full sentence....i tried to call them but they havent answered or may ne they blocked my number ......and they havent refunded my money..They also told me its very busy day and we dont have any time ....I dont know how they are ratedin good from (lesss than 50 reviews is only good ) like this...Their attitude and way of talking was really bad and its very shameful......And if you check recent reviews they are rated as 1 star especially on delivery and rudeness to the customer..There is nothing more to explain...never ever recommend this place ....dont order anything online from them.....Its vary bad ?The very first experience in my life...
I have had fantastic and delicious food at all times . Looking forward to have my next order . I highly recommend this place for amazing food. ?
Authentic food and special mention about the packaging,quantities and delivery service. Hands down best North Indian takeaway in Oxford.
Very poor experience unfortunately, our order was missing items so we called and politely asked for the missing it's to be sent, we were told we were lying and then hung up on, the food that was delivered was only lukewarm and was very average, avoid this restaurant!
Unreal tikka masala, naan bread was beautiful. Great experience watching them make it!
If we get a curry we order it from here, we have tried lots of takeaways around oxford and these are the best for us!
I’ve orderd from most take aways after living in Oxford for over 20 years. Bombay exspress impressed me with thier flavour and the quality of thier food.The food was not swimming in oil like other Indian take aways these days. The onion bajis where made to perfection. Light, fluffy and soft. I could even taste a subtle sweetness where the onions have been cooked with so much care and really caramelised.The lamb jelfrazi was absolutely Phenomenal. You can tell that the dish has been worked on and perfected. The flavours where a whole new level I could smell so many aromas and the taste was complex. It was not a simple spicy tomato sauce with lots of oil, it was a really original and advanced in its flavoursAgain the pasanda was lovely. The lamb was so soft and not tough or dry. Lovely and creamy and again no overload off oil.This kitchen has a clear passion to serve high quality flavourful food and the meal really stood out with its veriaty of authentic flavours. They really seem to have taken care to mastered each dish individually.Who ever is cooking really has a talent and a passion for food. It’s like a breath of fresh air having a confident chef who can bring a dish to life and bring their skill. Along with reasonable prices. What a Gem in Oxford.My final thoughts would be this chef would be amazing for catering as the dishes is inspiring
Restaurantji Recommends
Hits the spot for an Indian takeaway!Based on the reviews I was excited to try Bombay Express, and it didn't disappoint. Vegan friendly options, and helpful staff who were happy to make recommendations and modify my selection. Excellent portions, delivered piping hot. This will be my new go-to for Indian takeaways in Oxford.
Food good but the food only comes in half package, feel a little done out the pocket to be honest.As I can not respond to your response, it was a Bombay potato and it doesn't matter what vessel it was in, that is a very poor filling it's no where near the top or near the sides, what's the point having 500ml when it's 100ml full.Half a extravagant I would not suggest that at all, look at the amount in their, why waste 500ml when you don't fill it, you may as well have smaller tubs.
Really nicely flavoured and authentic cooking. Good tastey food clearly made with care and passion!I did call the restaurant because I was a little disappointed in the amount of lamb in the curries. Containers where not very full of sauce or meat. I understand with not wanting the sauce to spill and I was told they usually put 6 pieces in but unfortunately today that was not the case today and I was directed to speak to Deliveroo. Maybe I Could of had an apology or been asked for more info or to email a photo…But thier is no denying the food was tasty and fresh. Onion bahjis where very crispy but not dry and the rice was not overly oily. The pashwari Narn is amazing. Definitely one of the top Indian restaurants so a shame about the meat. As a whole very enjoyable.
I can’t comprehend how this restaurant has such high rating. Because none of the things we ordered felt even remotely authentic. We were disappointed by what they called Dahi vada because it didn’t taste anything remotely like one. Paratha and Naan were so thick that they weren’t cooked. Paneer shashlik was unnaturally red, full of food color that I couldn’t even see what it contained and it wasn’t specifically tasty either. I won’t order from there again.
Worst service. I had ordered food on Saturday. It did not delivered on time, I called them to enquire about status. He was extremely rude with me. Instead of informing about what time my ordered would be delivered, he asked me do you want food or not?!!. I mentioned to him that this is very rude and not way to speak to customer. He disconnected phone without speaking anything further. I checked in deliveroo app it showed 10 minutes more added to my delivery time. I waited another 10 min and but did not delivered. So, I called them to know what is happening to order. He was again extremely rude. He told that he has cancelled the ordered himself.!!!. It was unbelievable. Me along with my other guests at home waited almost one hour and 30 minute for delivery and he had rudely cancelled the ordered without any notice. I could not imagine someone having that attitude in modern mannered word.I had never encountered such rude service.Just pathetic.