Frankie & Benny's

Ozone Leisure Park, Grenoble Rd, Littlemore, Oxford
01865 778309

Recent Reviews

Marta Unique Marta

We went there for lunch yesterday but to my shock tables and benches are made for only certain people of certain size to fit in, my brother who's bigger guy could barely fit in and was so uncomfortable as well as my mom. I find it discriminating. Food is more than average with a very cheap burger meat quality. Not gonna eat there again unfortunately.

Richard Purves

Visted the Oxford branch on Thursday the 7th of March, having not been for many years and had been great. This experience was altogether a different story.We arrived at 7pm, were seated by a member of staff who look overjoyed (sarcasm) to be there. I should have known what we were in for as soon as we walked in and saw only 4 other tables occupied.We ordered 2 coke's which arrived a few minutes later and tasted "off" if thats the right word, both almost clear and obviously didn't have enough syrup mixed.Not having the Chicken calzone on the menu I remembered, I opted for a cheeseburger and my wife orderd a margarita pizza.No less than 5 minutes later our food arrived and honestly I was a little taken back by how quickly arrived given the state of the burger I was greeted with.It was almost black on the outside, the beef was crumbling apart..much like something you leave on a BBQ and forget about, only not hot enough to melt the "cheese" that was on top.. being at that stage where it starts to sweat and just started to turn translucent. I took two bites and decided not to risk potential stomach issues later in the evening.My wifes pizza genuinely looked like it had been removed from a box 5 minutes prior, something like a Chicago Town frozen pizza you find in Budgens, again 2 slices and she gave up, you would have a better experience at a McDonalds drive through.The food was quite obviously pre cooked and re heated, the service was lackluster being more preoccupied with the several Uber Eats riders waiting for thier collections and the only reason I have given it a 2 is because I felt a modicum of sympathy for the poor guy who looked like he'd rather be anywhere but there at that particular moment.In summary, we arrived at 7pm ordered drinks and food and were back out the front door by 7.35pm.Not the buzzing lively place it once was, terrible food, terrible atmosphere and will not be returning.

Owen Andrews

Absolutely abysmal. All started when they rang us 20 minutes before our time we had booked to hurry up on our arrival. We then got there and we were rushed into sitting down, rushed into ordering food, having my starter come with my main. Mac and cheese was horrendous, had no flavour, and midway through eating they brought the bill to my table and told me I had to pay. I do not recommend at all. This place is abysmal in every aspect

vishal a patel

Very lovely place to eat and decently

Cassie Wilson

Nikola was an amazing server! Very knowledgeable about gluten free options and helpful :)

Nigel Batts

Great food, really fast service and a nice atmosphere, especially when there's a birthday and everyone sings.

Ross Ewen

The food was delicious and the service was amazing annoyingly the seats and tables were extremely sticky but I would definitely recommend

g Robba

Quite simply the most efficient restaurant I’ve ever been to. Went on a match day when they were super busy they sat us down within 5 mins and food served within 15 all employees working hard and super polite and helpful hats off to these guys thanks for fantastic service!

Amy Cofield

Popped in for a hot chocolate and brownie whilst waiting for my car to be cleaned.. Nice enough, very quiet, so service was quick during the afternoon in the week ??

Sunil Goswami

F&B are falling from my favour after my latest visit. Their prices have gone up and the choices have reduced. Vegetarian choices have been replaced by vegan choices which is my pet peeve and the replacements are tasty so no reason to accept them. Service was great, but if food is not great then you can't justify going there.Vegetarian options: There aren't any now.

Naveen Kumar

Worst experienceWe were told after 30 minutes almost in the middle of our dining that we should empty the table .

Elizabeth B

We always go before football when it is at its most busiest. Despite that the service is superb, staff friendly and really hardworking. The manager, The Boss 5, keeps his eye on everything happening and makes sure food is served quickly. Food is always fresh and tasty. Chefs work so hard and visibly relax and breathe a sigh of relief when kick off nears and I don't blame them. Shame can't move the whole team to the Kings Arms, Sandford on Thames where the opposite is true. Well done all, Happy New Year.

B F

These legends fixed me up with a takeaway hot dog in under 10 mins when Vue had sold out! Dog was delicious and piping hot, with lovely crispy fries all served in a convenient box. You even get a discount if you have a cinema ticket!

Christian Abaya

Remarkable service!Entered with a 7-man group one hour before closing. One of the quickest service I've ever experienced!Narcisa was patient, caring, attentive, and offered to take pictures of us when she noticed.Luis was the only chef in the kitchen at the time and with such little amount of time, cooked and prepped all of our meals with great taste and presentation.Last but not least, Deyan (manager?) was welcoming, engaging, and enthusiastic with his presence.To top it all off, one of the group had their birthday and the staff proceeded to play some entertaining music.Thank you for making our evening memorable!

Rhodri Barrington

Asked for a table for 2. Was rudely greeted by a simple ‘no’ from the host. (in an Oxford shirt). Clearly not bothered about general public/ and or away fans, more bothered about pleasing the local fans. Disgraceful service.

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