Very good overall, fast service and enjoyed the food.
DW
Dreadful food hygiene and even worse service. Twenty minutes late today with my order and forty minutes previously.The new manager is clearly unable to manage the restaurant as the prior one had things under perfect control.The place is a mess now and kids are running all over the restaurant creating a health hazard with chairs turned upside down.The kitchen staff are constantly poking at food in boxes while not wearing gloves and all the while touching their nostrils and ears. They are not trained in food hygiene practices and run off their feet due to the poor management.Go to George Street instead. Even the customers this branch is attracting are dragging it down with their behaviour.
Sin Khan
Waited for over an hour, staff are slow and unbothered. Had to tell them to serve the food that had been waiting on the side for ages but ignored by waiting staff. Given the wrong food after waiting for so long and then the burger was cold and hard.
Transporter Uk
Waiter was rude giving false information about tables being booked. Manager did later come over n apologiseThought id try this place again as it looks like different staff but was still disappointed as waited over an hour to be
Jorge Ruiz Reyes
This definitely is the best Nando’s in Oxford. All of the staff is caring to provide an excellent service and are really friendly. This, unfortunately, does not occur at the other locations in the city.
Rami Acb
Very good service but staff kept bothering to be
Leah Langmead
Love it here, never had a bad time. Chicken is always so good. I would recommend this to anyoneeee. Staff always lovely and would recommend to family and friends.
Sa Mi
Food was great as usual. Service was poor. Lady in hijab was extremely patronising and accused us of not paying for our food which is beyond outrageous as you have to order and pay before hand. Also my friend that came with us was her first time and didn’t know that small glasses was for water only and got Coke instead. Also she told us that bottomless drink can only be refilled once????She was told off as if she was a child by this particular staff member. She then came to our table and told us that she will be checking accounts to see if we paid which made us feel very low. I don’t usually write reviews but we left nandos today feeling as if we was belittled
Gem Batchellier
Nice place to go for a date with your hubby, but wasn't really impressed with the cloudy, marked knife and fork, and cold wine served in a can. Both my husband and I had to ask for a glass. Maybe my standards are high, but I don't tend to drink cold wine from a can at home, so definitely didn't expect this on our romantic date night. Staff wee all polite, but just a little attention to detail is needed. Toilets clean and accessible.
I am a 56 year old oxford local resident. I have been eating Nando’s for the past 5 years. This Nando’s however has shocked me to my core. I am a grandmother who came with my grand kids, and was shocked and disgusted by the service I received from an employee named Anna. She was so rude and inconsiderate. With someone at a similar age I would have assumed she knew a shred of respect and professionalism, but she doesn’t.I will not be coming here again!On the other hand there was a young brilliant man, Isaac. Very helpful young man, I wish him the best.Nandos will not be seeing our money again!
FIND THE BALANCE
The whole experience was awful one of the staff called Anna is very rude on multipleOccasions, as I am a local to Oxford, Isaac on the other hand is the best employee I’ve ever come across a Nando’s always with a smile on his face, always ready to help Anna on the other hand never takes my order right mid take my order stops and tell us another staff member to take my order.
Dylan Santos
Went out with my girlfriend as her second ever visit to Nando's, and saying it did not disappoint would be an understatement! Atmosphere was great with Afro-Portuguese music and staff were friendly too and great help.Special thanks to Juliet for being a great hostess and Jamie for helping with the drink dispenser!
Foodcyclopedia Vlogs
This is a halal Nandos. Their service was great and food was delicious. We ordered a whole chicken with rice, peri fries and their new peri mac n cheese which passed in our books. Their chicken was done very well. Would be coming back as we are massive grilled chicken fans!Vegetarian options: Less options as it is a chicken place
Very good overall, fast service and enjoyed the food.
Dreadful food hygiene and even worse service. Twenty minutes late today with my order and forty minutes previously.The new manager is clearly unable to manage the restaurant as the prior one had things under perfect control.The place is a mess now and kids are running all over the restaurant creating a health hazard with chairs turned upside down.The kitchen staff are constantly poking at food in boxes while not wearing gloves and all the while touching their nostrils and ears. They are not trained in food hygiene practices and run off their feet due to the poor management.Go to George Street instead. Even the customers this branch is attracting are dragging it down with their behaviour.
Waited for over an hour, staff are slow and unbothered. Had to tell them to serve the food that had been waiting on the side for ages but ignored by waiting staff. Given the wrong food after waiting for so long and then the burger was cold and hard.
Waiter was rude giving false information about tables being booked. Manager did later come over n apologiseThought id try this place again as it looks like different staff but was still disappointed as waited over an hour to be
This definitely is the best Nando’s in Oxford. All of the staff is caring to provide an excellent service and are really friendly. This, unfortunately, does not occur at the other locations in the city.
Very good service but staff kept bothering to be
Love it here, never had a bad time. Chicken is always so good. I would recommend this to anyoneeee. Staff always lovely and would recommend to family and friends.
Food was great as usual. Service was poor. Lady in hijab was extremely patronising and accused us of not paying for our food which is beyond outrageous as you have to order and pay before hand. Also my friend that came with us was her first time and didn’t know that small glasses was for water only and got Coke instead. Also she told us that bottomless drink can only be refilled once????She was told off as if she was a child by this particular staff member. She then came to our table and told us that she will be checking accounts to see if we paid which made us feel very low. I don’t usually write reviews but we left nandos today feeling as if we was belittled
Nice place to go for a date with your hubby, but wasn't really impressed with the cloudy, marked knife and fork, and cold wine served in a can. Both my husband and I had to ask for a glass. Maybe my standards are high, but I don't tend to drink cold wine from a can at home, so definitely didn't expect this on our romantic date night. Staff wee all polite, but just a little attention to detail is needed. Toilets clean and accessible.
Halwa Puri 4/10
Restaurantji Recommends
Thank you AC for a fab service this busy evening.
I am a 56 year old oxford local resident. I have been eating Nando’s for the past 5 years. This Nando’s however has shocked me to my core. I am a grandmother who came with my grand kids, and was shocked and disgusted by the service I received from an employee named Anna. She was so rude and inconsiderate. With someone at a similar age I would have assumed she knew a shred of respect and professionalism, but she doesn’t.I will not be coming here again!On the other hand there was a young brilliant man, Isaac. Very helpful young man, I wish him the best.Nandos will not be seeing our money again!
The whole experience was awful one of the staff called Anna is very rude on multipleOccasions, as I am a local to Oxford, Isaac on the other hand is the best employee I’ve ever come across a Nando’s always with a smile on his face, always ready to help Anna on the other hand never takes my order right mid take my order stops and tell us another staff member to take my order.
Went out with my girlfriend as her second ever visit to Nando's, and saying it did not disappoint would be an understatement! Atmosphere was great with Afro-Portuguese music and staff were friendly too and great help.Special thanks to Juliet for being a great hostess and Jamie for helping with the drink dispenser!
This is a halal Nandos. Their service was great and food was delicious. We ordered a whole chicken with rice, peri fries and their new peri mac n cheese which passed in our books. Their chicken was done very well. Would be coming back as we are massive grilled chicken fans!Vegetarian options: Less options as it is a chicken place