Domino's Pizza - Thame

19-19a, High St, Thame
01844 260888

Recent Reviews

Michael Wilding

Lovely. Good service & explained each pizza I asked about. Does it all. Eat in - take away & delivery ?

Jeremy P

Tried to order a delivery before 11pm Told they couldn’t deliver but advertise they are still able to do so and that I would receive a refund in approx 3 days! They take the money there and then but can’t refund, according to Ken, because the manager is not in. Totally unacceptable and TBH the pizzas are not that great anyway

super ted

Was made to wait until the supervisor came to take my order. Supervisor and delivery driver speaking in own language about customers who came in to order.

David Alexander

Absolutely disgusting management, As me and my son waited for our pizza to be cooked, we had to listen to a manager having a go at his staff about not coming in when sick! Apparently they want the staff to come in regardless of health and spread the germs. When I spoke to the managed about this he was a horrible bloke who clearly can't run a business let alone treat his staff right! I'd recommend anyone who works here to leave and not to be treated like dirty by the manager or owner, who ever I spoke to.Also I'm sure it's illegal to have a worker around food who is ill!

Sean

Poor quality food, 9 times out of 10 you will be unhappy and may even discard the food upon coming face to face with it. All toppings and sides are of low quality.

Nevil Smith

Our pizza was very late and cold when it arrived…..tracker said out for delivery for 45+mins and at least an hour after baking even though was told delivery within 25 mins. Assistant at Domino’s was very rude when I rang to ask when I could expect delivery…..☹️

Courtney Ross

was stone cold ! not happy at all ! took 50 minutes to get here

Treksta

Worst place. No signs saying card only. Rude staff. I've never been to a takeaway that's so unreliable and hostile. DONT GO!

Kevin Rowan

An absolute lifesaver as we were too late for our restaurant table (concert overran). Great service from the staff who made sure we got the best deal. Can't beat Italian food when you're looking for a vegetarian option (mine was a New Yorker).

Cathy Aveyard

Order online, garden party pizza thin crust. Ready on time and delicious, guys friendly and efficient.

Joanne Walters

DISGUSTED!!!! 0 STARS!!!!Ordered this afternoon for my kids as a treat. My son is allergic to bbq sauce. We order from here a few times and always order the same thing. There was obviously a glitch in the app as I have to customise my pizzas for the kids needs. When I ordered my confirmation was different to what I had selected. I immediately rang up to change this and I was told the pizzas are already in the oven and they refused to change. Due to my sons allergies I specifically said I cannot have bbq sauce on the pizza but 1 man said ‘it’s tough mam, that’s what you ordered!’ After telling him about my sons allergy he said ok well I can give bbq dip? This is jig what I asked for. My son has a meteor with tomato sauce base. I obviously edited this as I always do but it arrived anyway and so 1 of my kids has missed out with having no money to buy a second pizza! Disgusted with a female member of staff also as she got rude on the phone and called my partner a ‘silly little man’. We are loyal customers! Never had this sort of customer service from restaurant before!!Dietary restrictions: My son has an allergy to bbq sauce

Nick Babington

In my experience, never deliver when they are 'busy' and when sporting events are on, pointless!

otapping

The pizzas that we ordered were terrible. We’ve had a good run with Domino’s but now, we’re not sure what to do. We asked them to not put the sauce on the pizza but what they did was the exact opposite, they didn’t follow the instructions and have completely disregarded our options.

Matthew Davis

Zero Stars should be an option for this branch!Ordered for delivery, 1 hour 35 mins ago and our pizza has still not arrived, when calling to chase, I am told the pizza has been on the shelf for 45 mins as they have no delivery drivers 'you can come and collect it' was the response from the staff member. This branch must be in prime position for the worst Dominos in the entire UK. The franchise holder clearly has no interest in this branch, given that the same issues are listed here on google time and again. It is not difficult to run a business such as this, I would suggest training in customer service and order management be top of this list for this branch.2 HOURS TO FINALLY RECEIVE THE PIZZA, ONE IS COLD AND ONE IS NOT AS ORDERED!SHOCKING SHOCKING SHOCKING SHOCKING SHOCKING

Martyn Batt. lk

I give no star's but you got one .Omg I THINK it's been the worst day ever are cooker broken so we thought let's get a dominos like we do every week most weekends over the year and they deliver without fail to the address . But tonight omg hi I'm at your address nope you not. Call him back give directions and still driving past us as we stand in are socks in the wet and I call him back to I can't find you . I said you just drove past me I got a little upset and he never come back. I then drove to Thame but I paid the £2.50 for delivery that never got here. Then I get there and it's so cold it's like it was not cooked in the first place. No apology and the whole team there was moody and the driver no where to be seen. I spend a lot of money here and have done for meny year's. What a total let down for the the company they represent and work FOR. Iv decided that I'm never going to buy another pizza ever again from dominos. 0/10 ???????????????????????????????

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