Absolutely shocking service. I took my disabled friend to this “ establishment” only to find locked doors with no signage to inform customers what was happening. My disabled friend noticed that the drive through was open so he went round on foot to place an order. The serving staff declined to take his order. He rejoined me in the car so I drove round to the hatch to speak to the girl serving to see what the problem was. I was informed that I had not used the speaker system and that she could not take our order. I clarified that she expected us to drive round again then place an order. There were no other customers in the dive through at that time. By this time I had lost the will to live and told the girl that they had lost an order. The experience was so bad that they have lost our custom for good. The customer service number to register a complaint does not exist either. Really shocking.
122albertf
Been many times before coffee always very good staff serving good but very slow at clearing tables all the time was there there was no tables cleared.
Florence63
Servers friendly but a little slow, causing queues to build up. Good value for money- tasty latte and good cup of tea. The main reason for 3 stars is the speed of service when waiting for the latte and the young man who was clearing but not cleaning the tables- in spite of the fact that he had cleaning liquid and cloths on his trolley. We watched him clear several tables but he did not clean one.
Fraser Foster
Excellent and speedy service. Sylvia was lovely, 10/10 all round
Daniel Walker
It's ok
Bruce Chisholm
Great coffees but 10 min wait for it
Steve S
A large place which is easy to get to by lift or escalator. Plenty of uncleared tables and the service was quite slow but just like many coffee outlets really.. Expensive to.
I love starbucks but some of the staff just don’t listen. The worst is when you say you’re sitting in and you get a takeaway cup or you ask for a caramel macchiato with whipped cream and they forget the cream or you tell them to use up the free drinks you have on your starbucks card and they don’t. I just jump for joy when they get your order right. I suppose it depends who is serving you, some are good and you seem to know who is dedicated and who couldn’t care less and are just passing the time of day. Anyway the coffee is always brilliant. I am not talking about one location, but a few.
520albertf
Was appauled on my visit to Starbucks when there was only filter coffee available you would think that they would have a back up machine
chiquitaw999
I had a good experience here. Didn't wait long to be served or collect my drinks. They were very nice and the staff were great.
Jim
The worst Starbucks I have ever been in. Shockingly slow service and slow cleaning and clearing of tables.
Sa. Al
Nice place to rest and wait near the train station and bus station
An excellent Starbucks branch.
Plenty of tables friendly staff good
Still too
Absolutely shocking service. I took my disabled friend to this “ establishment” only to find locked doors with no signage to inform customers what was happening. My disabled friend noticed that the drive through was open so he went round on foot to place an order. The serving staff declined to take his order. He rejoined me in the car so I drove round to the hatch to speak to the girl serving to see what the problem was. I was informed that I had not used the speaker system and that she could not take our order. I clarified that she expected us to drive round again then place an order. There were no other customers in the dive through at that time. By this time I had lost the will to live and told the girl that they had lost an order. The experience was so bad that they have lost our custom for good. The customer service number to register a complaint does not exist either. Really shocking.
Been many times before coffee always very good staff serving good but very slow at clearing tables all the time was there there was no tables cleared.
Servers friendly but a little slow, causing queues to build up. Good value for money- tasty latte and good cup of tea. The main reason for 3 stars is the speed of service when waiting for the latte and the young man who was clearing but not cleaning the tables- in spite of the fact that he had cleaning liquid and cloths on his trolley. We watched him clear several tables but he did not clean one.
Excellent and speedy service. Sylvia was lovely, 10/10 all round
It's ok
Great coffees but 10 min wait for it
A large place which is easy to get to by lift or escalator. Plenty of uncleared tables and the service was quite slow but just like many coffee outlets really.. Expensive to.
Restaurantji Recommends
I love starbucks but some of the staff just don’t listen. The worst is when you say you’re sitting in and you get a takeaway cup or you ask for a caramel macchiato with whipped cream and they forget the cream or you tell them to use up the free drinks you have on your starbucks card and they don’t. I just jump for joy when they get your order right. I suppose it depends who is serving you, some are good and you seem to know who is dedicated and who couldn’t care less and are just passing the time of day. Anyway the coffee is always brilliant. I am not talking about one location, but a few.
Was appauled on my visit to Starbucks when there was only filter coffee available you would think that they would have a back up machine
I had a good experience here. Didn't wait long to be served or collect my drinks. They were very nice and the staff were great.
The worst Starbucks I have ever been in. Shockingly slow service and slow cleaning and clearing of tables.
Nice place to rest and wait near the train station and bus station