The worker (his name tag said David) serving us was wearing airpods, being extremely rude when we were asking questions, and laughing when I made a mistake ordering. The shop was empty and quiet, and the food was mediocre.
akil M
I’m a regular subway customer but this branch is the worst in Aberdeen, staff don’t look like they want to work there and they portioned our sandwich like it’s their own toppings. Never going back, this branch should be closed down or someone needs to get fired.
O Ross
Very rude staff. Was obvious staff lady was angry on arrival. Barked at me for my order, never looked at meShouted at me in front of my 7yo boy for correcting her when she repeatedly got the order wrong. I left immediately. No thanks.
Frances Burt
Really bad service from this shop, ordered a 6 inch steak sub that ended up looking like a 4 inch, bread was stale and filling was hardly none existing, was looking forward to my treat but was so disappointed, they really need to up there game, I will definitely not be going back
Ross Phillips
I was severed by david he was really attentive and always remembers my order he is also down foe a
Abbiexoxo
Went in after uni to grab a quick bite to eat, 2 boys were serving one of them seemed to be new- and everything was fine. Then a woman who seemed to be the manager with a black polo came out from the back and grabbing subs off of the new start and doing it herself, he was about to do my salad and she grabbed it off him- and then a piece of bread got stuck in the toaster and after removal she told the rest of the q that it would be 20 minutes before a sub could be toasted. Overall the new start looked very stressed and I felt sorry for him and the manager was making things stressful when they didn’t need to be
134jojo
50p for extra cheese? Disgusting, just wrong. 25p per slice but the slices are cut in half, free the cheese.
S K
This is a good restaurant ita located in the city centre basically so it is convenient however the prices are quite high when you realise that most sandwiches are not that high quality.Vegetarian options: It has a pretty decent vegan menu however I haven't ordered from it.Kid-friendliness: It is quite kid friendly. However, I don't recommend sending anyone under the age of 12 here alone.Parking: It's not the best location to park since there is almost never a place to park, not to mention that there are a lot of bus stops here.Wheelchair accessibility: It is wheelchair accessible. However, I am sure there is some struggle getting in and out.
Tushar Mehta
I don't usually give reviews but I haven't seen staff as disinterested and rude to customers as at this store. Pathetic customer service.
Takittus
I don't usually leave negative reviews, but I think it is necessary to leave one here. Today a polite new team member in that Subway branch built my sandwich (turkey and ham), toasted it and a very rude woman (either a manager or a senior assistant) took over. She started shouting at the new starter for apparently putting too many ham pieces on my sandwich, which was, least to say, extremely unprofessional. Next, she started to count the ham pieces and took two out of the sandwich. She then abruptly and in a very ostentatious manner threw the ham in the bin right in front of me. Not only it was a complete waste of food, but she didn't even give me a chance to have the option to pay for the extra meat. Well, from a customer point of view, why not just simply leave it in the sandwich as it has already been toasted, you know mistakes happen so as a regular customer I would find it very kind and generous. But no, when I asked her why she put the ham in the bin, she looked at me in an aggressive way and rudely mumbled something in a very broken English. Horrible customer service. 0 manners and if you are reading this because you were treated in a similar way by the staff working at that branch, please know that you are not alone.
Absolutely disgusting service... Told me there was only Italian bread and I wasn't allowed to fill my subway out as it has now changed to set sandwiches.. I got charge 8.99 for a foot long that wasn't even filled correctly and I'd of got more out of a school dinner panini.
Allan Smillie
Good service, good selection, quiet store
Neil Appleby
Seems ok to me. It may have recently changed hands to new owners.
arju sasikumar
The sandwich was dry and just edible, I have had much better sandwiches from other Subways and the staff was very rude for some reason as though the meal was for free. I would stay away from this place.
Harry Stuart
simply just rude staff, i was looking over some of the reviews and i can agree with one of them, they don't change there gloves, they aren't polite and they don't clean utensils. I would recommend going the the subway in union square or just go to burger king (across the road), KFC (down the road), Mcdonalds (just next to primark by the trinity centre) or tacobell (next to Mcdonalds). DON'T GO UNLESS YOU WANT TO BE WAITING OR DISRESPECTED BY STAFF!!!!
The worker (his name tag said David) serving us was wearing airpods, being extremely rude when we were asking questions, and laughing when I made a mistake ordering. The shop was empty and quiet, and the food was mediocre.
I’m a regular subway customer but this branch is the worst in Aberdeen, staff don’t look like they want to work there and they portioned our sandwich like it’s their own toppings. Never going back, this branch should be closed down or someone needs to get fired.
Very rude staff. Was obvious staff lady was angry on arrival. Barked at me for my order, never looked at meShouted at me in front of my 7yo boy for correcting her when she repeatedly got the order wrong. I left immediately. No thanks.
Really bad service from this shop, ordered a 6 inch steak sub that ended up looking like a 4 inch, bread was stale and filling was hardly none existing, was looking forward to my treat but was so disappointed, they really need to up there game, I will definitely not be going back
I was severed by david he was really attentive and always remembers my order he is also down foe a
Went in after uni to grab a quick bite to eat, 2 boys were serving one of them seemed to be new- and everything was fine. Then a woman who seemed to be the manager with a black polo came out from the back and grabbing subs off of the new start and doing it herself, he was about to do my salad and she grabbed it off him- and then a piece of bread got stuck in the toaster and after removal she told the rest of the q that it would be 20 minutes before a sub could be toasted. Overall the new start looked very stressed and I felt sorry for him and the manager was making things stressful when they didn’t need to be
50p for extra cheese? Disgusting, just wrong. 25p per slice but the slices are cut in half, free the cheese.
This is a good restaurant ita located in the city centre basically so it is convenient however the prices are quite high when you realise that most sandwiches are not that high quality.Vegetarian options: It has a pretty decent vegan menu however I haven't ordered from it.Kid-friendliness: It is quite kid friendly. However, I don't recommend sending anyone under the age of 12 here alone.Parking: It's not the best location to park since there is almost never a place to park, not to mention that there are a lot of bus stops here.Wheelchair accessibility: It is wheelchair accessible. However, I am sure there is some struggle getting in and out.
I don't usually give reviews but I haven't seen staff as disinterested and rude to customers as at this store. Pathetic customer service.
I don't usually leave negative reviews, but I think it is necessary to leave one here. Today a polite new team member in that Subway branch built my sandwich (turkey and ham), toasted it and a very rude woman (either a manager or a senior assistant) took over. She started shouting at the new starter for apparently putting too many ham pieces on my sandwich, which was, least to say, extremely unprofessional. Next, she started to count the ham pieces and took two out of the sandwich. She then abruptly and in a very ostentatious manner threw the ham in the bin right in front of me. Not only it was a complete waste of food, but she didn't even give me a chance to have the option to pay for the extra meat. Well, from a customer point of view, why not just simply leave it in the sandwich as it has already been toasted, you know mistakes happen so as a regular customer I would find it very kind and generous. But no, when I asked her why she put the ham in the bin, she looked at me in an aggressive way and rudely mumbled something in a very broken English. Horrible customer service. 0 manners and if you are reading this because you were treated in a similar way by the staff working at that branch, please know that you are not alone.
Restaurantji Recommends
Absolutely disgusting service... Told me there was only Italian bread and I wasn't allowed to fill my subway out as it has now changed to set sandwiches.. I got charge 8.99 for a foot long that wasn't even filled correctly and I'd of got more out of a school dinner panini.
Good service, good selection, quiet store
Seems ok to me. It may have recently changed hands to new owners.
The sandwich was dry and just edible, I have had much better sandwiches from other Subways and the staff was very rude for some reason as though the meal was for free. I would stay away from this place.
simply just rude staff, i was looking over some of the reviews and i can agree with one of them, they don't change there gloves, they aren't polite and they don't clean utensils. I would recommend going the the subway in union square or just go to burger king (across the road), KFC (down the road), Mcdonalds (just next to primark by the trinity centre) or tacobell (next to Mcdonalds). DON'T GO UNLESS YOU WANT TO BE WAITING OR DISRESPECTED BY STAFF!!!!