It looked promising & I have to say my vegan burger was nice & the prices seemed reasonable. But OMG the portion size was ridiculous & my husbands burger was "minging." Even if we stayed in the area, we definitely would not be back!
Yvonne Robertson
Manager with a attitude problem ...........This is the worst service I have had in The Bobbing John.We ordered our meal as normal and was told no chips and had to take mash with a burger as the fryer was broken.When it came it had chips, total miscommunication.Also ordered half chicken, no gravy came with it and after speaking to 3 different staff the manager brought to our table and I was just about finished my meal0, I said that this was the worst service I have had, he then told me I have an attitude and did not care what I have to say. This guy needs more training in customer relations.Totally put me off going back to this Wetherspoons after attending regularly.
James King
Booked a table for six for a family meal on Saturday, but when we arrived learned that the booking had not been registered. Had to wait while staff moved tables and chairs to what was a draughty corner right outside baby changing toilet. When our meals were delivered we found the portions to be minuscule, more like children’s meals. Only good point was the young man who served the meals was pleasant. The place was busy but understaffed by young people who were either under pressure or just not interested. Have been there in the past and enjoyed meals but I don’t think we’ll back at any time in the near future. Spoiled what was supposed to be a happy celebration!
Andrew Cecil
The stagger to the toilet isnt too far in this one..
Emma New
Place was not clean. The tea/coffee machine and accessories were filthy. There was no fish on the menu AGAIN. Food arrived almost cold served on cold plates. Never again.
mleczny piesek
Wrong order given and didn't realise till home really disappointedParking: Disabled parking spaces available
john carrigan
it was OK ?
Jackie
Food hit or a miss ?
Graham Cockroft
Good clean and well run.Wheelchair accessibility: Good access
dave styles
Long wait for food which, when it came, an item was missing. Had to wait for that, too. Bread was stale.
Unfortunately my phone didn’t save all the pictures I took of this location, so a picture of the stairs it is. Wetherspoon never disappears, no matter the location.
Gordon Simpson
My wife wasn't happy NO WINE not a drop and warm curry paid extra for extra chillies got one chopped into 6 not happy.I feel sorry for the staff they have to deal with
yvonne f
I have officially banned myself from here that's the last three times we've been for a lunch here there's been issues. I was 45mins wait for a baked potato with five beans chilli I only have a one hour
robertmackief
I agree with other reviews on this site. We ordered two breakfasts and both were cold. The tomato was actually icy inside! I got a response, of sorts, from customer services saying that they would look into the problem and have the area manager deal with the situation. I'm sorry, this apology is mot acceptable in the least! Money back and am apology from the pub manager would be suffice. Terrible experience!
Kerry M
Don't normally bother writing reviews. If I don't like somewhere I just stop going but I'm a huge wethersooons fan and I'm just gutted at how downhill Alloa spoons has gone over the past year, and even more so in the last few months. Any other Wetherspoons venue is well known for providing consistently quality meals and a nice clean toilet. We have travelled up and down the country a lot and if there's a spoons within reach of our location we've definitely visited it. This was our 5th meal in a row at Bobbing John's, where one or both of us have been served almost stone cold food. We'd originally gone to another pub for food but my husband really fancied a burger and the other pub had sold out. So reluctantly we returned to spoons to give them one last chance. Before the food came I visited the toilets. Not the first time they're not clean but this time it took me walking into 5 cubicles to find a clean enough toilet to sit on! These have not been cleaned for at least a week! I mentally noted dozens of Dirty Finger marks all over the glass panels in the doors on the way back downstairs. The carpets didn't look like they'd been cleaned in a long time either and the free tables were all covered in salt or wet from drinks, where the plates and glasses had been collected but the tables not wiped down. As I walked back to my table I witnessed an older gentleman pulling out a substantial sheet of plastic film from his lasagne (just like the ready meal film lids) i kept my eye on him and noted he was too polite to complain this had been served to him. If he's like me he'll just likely not return again. Already anxious I'd not enjoy my food there as per the previous cold breakfasts and lunches Id been served over the past few months, I thought I'd go safe with a pizza. Husband ordered a loaded burger and chips. Pizza was at least hot, but almost burnt on top with very crispy edges and sadly, the base dough was only just cooked, and was a little soggy. This time it was my husbands food that turned up stone cold. From the browned colour of the chips and onion rings we could tell they were clearly twice cooked and wrinkly looking, he ate one chip, felt the rest and they were stone cold on a cold plate. He didn't try the burger but it looked equally pathetic. Between us we ate the pizza (I'd decided after couple slices I didn't want anymore as it wasn't it's usual predictable standard so he ate the rest) He got a refund on his meal as the replacement didn't arrive by the time we'd finished the pizza and our drinks. The staff are nice enough, but no one cleans here anymore. The cooks are definitely not chefs, and need retraining how to serve a decent wethersooons meal. I get most of it is microwave meals for consistency but at least remove the wrapper before serving. Heat the plates so they are hot And learn how to cook fresh hot chips to order! The servers also need to bring the food to the table whilst it's still hot. There seems to be no system for this. I dread to think how dirty the kitchen might be if the rest of the place is as filthy as it is currently. I really want to be able to enjoy an occasional wetherspoons breakfast when I finish the gym, or a nice lunch when I visit town but I've now given up on Alloa spoons. This has been going on to long. I write this review as not many like to complain or make a fuss. Staff likely don't know how frustrated the regulars are with the lackluster service on offer and just how rubbish the food now is. A change of management is needed to bring this pub back. People like me generally don't complain, they just disappear. We've given Alloa spoons more chances than they deserved just because its a spoons but We're all just fed up. I hope one day we can return when the staff get proper management and training how to cook and clean.
It looked promising & I have to say my vegan burger was nice & the prices seemed reasonable. But OMG the portion size was ridiculous & my husbands burger was "minging." Even if we stayed in the area, we definitely would not be back!
Manager with a attitude problem ...........This is the worst service I have had in The Bobbing John.We ordered our meal as normal and was told no chips and had to take mash with a burger as the fryer was broken.When it came it had chips, total miscommunication.Also ordered half chicken, no gravy came with it and after speaking to 3 different staff the manager brought to our table and I was just about finished my meal0, I said that this was the worst service I have had, he then told me I have an attitude and did not care what I have to say. This guy needs more training in customer relations.Totally put me off going back to this Wetherspoons after attending regularly.
Booked a table for six for a family meal on Saturday, but when we arrived learned that the booking had not been registered. Had to wait while staff moved tables and chairs to what was a draughty corner right outside baby changing toilet. When our meals were delivered we found the portions to be minuscule, more like children’s meals. Only good point was the young man who served the meals was pleasant. The place was busy but understaffed by young people who were either under pressure or just not interested. Have been there in the past and enjoyed meals but I don’t think we’ll back at any time in the near future. Spoiled what was supposed to be a happy celebration!
The stagger to the toilet isnt too far in this one..
Place was not clean. The tea/coffee machine and accessories were filthy. There was no fish on the menu AGAIN. Food arrived almost cold served on cold plates. Never again.
Wrong order given and didn't realise till home really disappointedParking: Disabled parking spaces available
it was OK ?
Food hit or a miss ?
Good clean and well run.Wheelchair accessibility: Good access
Long wait for food which, when it came, an item was missing. Had to wait for that, too. Bread was stale.
Restaurantji Recommends
Unfortunately my phone didn’t save all the pictures I took of this location, so a picture of the stairs it is. Wetherspoon never disappears, no matter the location.
My wife wasn't happy NO WINE not a drop and warm curry paid extra for extra chillies got one chopped into 6 not happy.I feel sorry for the staff they have to deal with
I have officially banned myself from here that's the last three times we've been for a lunch here there's been issues. I was 45mins wait for a baked potato with five beans chilli I only have a one hour
I agree with other reviews on this site. We ordered two breakfasts and both were cold. The tomato was actually icy inside! I got a response, of sorts, from customer services saying that they would look into the problem and have the area manager deal with the situation. I'm sorry, this apology is mot acceptable in the least! Money back and am apology from the pub manager would be suffice. Terrible experience!
Don't normally bother writing reviews. If I don't like somewhere I just stop going but I'm a huge wethersooons fan and I'm just gutted at how downhill Alloa spoons has gone over the past year, and even more so in the last few months. Any other Wetherspoons venue is well known for providing consistently quality meals and a nice clean toilet. We have travelled up and down the country a lot and if there's a spoons within reach of our location we've definitely visited it. This was our 5th meal in a row at Bobbing John's, where one or both of us have been served almost stone cold food. We'd originally gone to another pub for food but my husband really fancied a burger and the other pub had sold out. So reluctantly we returned to spoons to give them one last chance. Before the food came I visited the toilets. Not the first time they're not clean but this time it took me walking into 5 cubicles to find a clean enough toilet to sit on! These have not been cleaned for at least a week! I mentally noted dozens of Dirty Finger marks all over the glass panels in the doors on the way back downstairs. The carpets didn't look like they'd been cleaned in a long time either and the free tables were all covered in salt or wet from drinks, where the plates and glasses had been collected but the tables not wiped down. As I walked back to my table I witnessed an older gentleman pulling out a substantial sheet of plastic film from his lasagne (just like the ready meal film lids) i kept my eye on him and noted he was too polite to complain this had been served to him. If he's like me he'll just likely not return again. Already anxious I'd not enjoy my food there as per the previous cold breakfasts and lunches Id been served over the past few months, I thought I'd go safe with a pizza. Husband ordered a loaded burger and chips. Pizza was at least hot, but almost burnt on top with very crispy edges and sadly, the base dough was only just cooked, and was a little soggy. This time it was my husbands food that turned up stone cold. From the browned colour of the chips and onion rings we could tell they were clearly twice cooked and wrinkly looking, he ate one chip, felt the rest and they were stone cold on a cold plate. He didn't try the burger but it looked equally pathetic. Between us we ate the pizza (I'd decided after couple slices I didn't want anymore as it wasn't it's usual predictable standard so he ate the rest) He got a refund on his meal as the replacement didn't arrive by the time we'd finished the pizza and our drinks. The staff are nice enough, but no one cleans here anymore. The cooks are definitely not chefs, and need retraining how to serve a decent wethersooons meal. I get most of it is microwave meals for consistency but at least remove the wrapper before serving. Heat the plates so they are hot And learn how to cook fresh hot chips to order! The servers also need to bring the food to the table whilst it's still hot. There seems to be no system for this. I dread to think how dirty the kitchen might be if the rest of the place is as filthy as it is currently. I really want to be able to enjoy an occasional wetherspoons breakfast when I finish the gym, or a nice lunch when I visit town but I've now given up on Alloa spoons. This has been going on to long. I write this review as not many like to complain or make a fuss. Staff likely don't know how frustrated the regulars are with the lackluster service on offer and just how rubbish the food now is. A change of management is needed to bring this pub back. People like me generally don't complain, they just disappear. We've given Alloa spoons more chances than they deserved just because its a spoons but We're all just fed up. I hope one day we can return when the staff get proper management and training how to cook and clean.