I order from bathgate four times and every time is sorting wrong. Or food is late or cold or order is mixed-up. Nobody to pick up the phone. Not recommended brunch.
Rehana
Very efficient service.The pizza is always stunningVegetarian options: Good options vegan cheese also available
Michelle Macdonald
Sorry guys but what happened tonight?? Ordered at 7.30 arrived 9.30.I did receive a phone call at 8.15 apologising so that was appreciated, and to say it was just going in the oven, but arrived 9.30?? Tried to call about 9pm to get an eta phone rang out.Also my pizza on one side was without a sauce base. Was just pizza base and melted cheese. Havent ordered in such a long time has things gotten really busy? Maybe just an off day.
Dien Bin
Number 1
Sarah-Jane Mcgregor
Spoke to Liam on the phone tonight, what a lovely gentleman. Didn’t feel rushed to order or change things on my pizza. Excellent customer service!
Shirley Opperman
We have ordered quite a few times from this pizza hut and the food is always great as well as the service
Dianne Millar
Delicious pizza well worth the money . Med stuff crust with mixed meats peppers and mushrooms.
craig
Last pizza's we ordered took over 90 minutes to arrive, they arrived cold and the stuffed crust? Well let's just say they weren't stuffed...should be renamed 'see through crust' these pizza's are not cheap to buy but this experience we have had is just awful. We live in bathgate? 90 minutes? Cold pizza, tasted like ****Pizza hut asked us for a review, so I sent one and have heard nothing in return.Won't be buying again from pizza hut.
Worst establishment I have come across in terms of customer service. Just before Christmas, my family ordered three pizzas and two of us after 20 minutes had severe stomach issues for the remainder of the day and part of Christmas Eve. Upon contacting the team, they merely offered excuses to state that they were not at fault repeatedly. There are plenty of good restaurants and takeaways in West Lothian - but avoid this one at all costs if you don't want to waste money and get food poisoning!
Marcin Sokólski
Fast delivery, nice service
Martin McCann
Terribly disappointedOrder a large pepperoni and some chicken stripsFood arrived 30mins later than expect and had clearly been sitting out waiting for pickup in those 30mins as the pizza and chicken were ice cold when they arrived.Was directed to raise a case via the app for a full refund to only be given 10slice coupons as a “good will gesture”Was looking forward to this pizza but unless the agreed refund is honoured I won’t be using this restaurant again.
Ellis_Karenterina
Beautiful pizza, recommend highly, heath is great and delicious. The lady on the phone was so friendly and got my order completed right! I definitely recommend if you want to give the kids a treat! The chicken wings were beautiful think they'd been made in a hot oven, they were brown and tasted good. The nachos were brilliant. The pizza had amazing toppings but where was the cheese great!
Had dinner meal a few times here great staff ?
What you would expect ..
I order from bathgate four times and every time is sorting wrong. Or food is late or cold or order is mixed-up. Nobody to pick up the phone. Not recommended brunch.
Very efficient service.The pizza is always stunningVegetarian options: Good options vegan cheese also available
Sorry guys but what happened tonight?? Ordered at 7.30 arrived 9.30.I did receive a phone call at 8.15 apologising so that was appreciated, and to say it was just going in the oven, but arrived 9.30?? Tried to call about 9pm to get an eta phone rang out.Also my pizza on one side was without a sauce base. Was just pizza base and melted cheese. Havent ordered in such a long time has things gotten really busy? Maybe just an off day.
Number 1
Spoke to Liam on the phone tonight, what a lovely gentleman. Didn’t feel rushed to order or change things on my pizza. Excellent customer service!
We have ordered quite a few times from this pizza hut and the food is always great as well as the service
Delicious pizza well worth the money . Med stuff crust with mixed meats peppers and mushrooms.
Last pizza's we ordered took over 90 minutes to arrive, they arrived cold and the stuffed crust? Well let's just say they weren't stuffed...should be renamed 'see through crust' these pizza's are not cheap to buy but this experience we have had is just awful. We live in bathgate? 90 minutes? Cold pizza, tasted like ****Pizza hut asked us for a review, so I sent one and have heard nothing in return.Won't be buying again from pizza hut.
Restaurantji Recommends
Worst establishment I have come across in terms of customer service. Just before Christmas, my family ordered three pizzas and two of us after 20 minutes had severe stomach issues for the remainder of the day and part of Christmas Eve. Upon contacting the team, they merely offered excuses to state that they were not at fault repeatedly. There are plenty of good restaurants and takeaways in West Lothian - but avoid this one at all costs if you don't want to waste money and get food poisoning!
Fast delivery, nice service
Terribly disappointedOrder a large pepperoni and some chicken stripsFood arrived 30mins later than expect and had clearly been sitting out waiting for pickup in those 30mins as the pizza and chicken were ice cold when they arrived.Was directed to raise a case via the app for a full refund to only be given 10slice coupons as a “good will gesture”Was looking forward to this pizza but unless the agreed refund is honoured I won’t be using this restaurant again.
Beautiful pizza, recommend highly, heath is great and delicious. The lady on the phone was so friendly and got my order completed right! I definitely recommend if you want to give the kids a treat! The chicken wings were beautiful think they'd been made in a hot oven, they were brown and tasted good. The nachos were brilliant. The pizza had amazing toppings but where was the cheese great!
Point blank worst pizza's ever