We ate lunch in the Cruize Brasserie today.First impression was one of delight at the bright and beautifully designed room.We received a warm welcome and were shown to our seats in the window.The food was first class, l ate the super salad main with roast chicken. My husband ate the haddock with the most amazing batter. The rhubarb desert was out of this world. The service was very efficient and friendly. Such lovely people!We enjoyed our lunch and are definitely going back.
Kris Western
Breakfast is lovely but the roasted Cod I had in the evening was absolutely amazing ??
A J
Amazing
Osmond Faleiro
Good selection for breakfast fry up. Thoroughly enjoyed the breakfast, staff friendliness, and atmosphere. Our family had a wonderful stay. ??
Andrew Carnie
Wonderful staff, excellent food, a joy to be there.
gillian g
This place is beautiful, whether it be the staff or food! Service was absolutely fantastic, Jack was brilliant for the 2 days we were here. It was my partners birthday and he got a colleague to bring a special plate at dessert and sing happy birthday!
Markeverett
Went into Cruize Bar Brasserie after a swim in the leisure centre and found the service pretty slow, although friendly and the restaurant was not overly busy. The food served was ok. We also found the cost was pretty expensive.
tsharkey2016
Five of us had dinner here and a very mixed experience. Service at the bar was slow and poor. I had braised beef feather blade which when I started to eat it it was spicy and was not stated as so - I cannot take even mildly spicy food. I sent it back and the manager came back to say he and the chef tasted it and could not taste spice and the server asked if “ I put salt or pepper on it” which did not help matters. The dish was changed for fish and chips which were poor - as per a previous review very little fish and lots of batter which was not eadible. At this point my colleagues had finished their meals and I gave up on anything else.Two of the three fish dishes were the same. When I fed this back the manager took only one of the dishes of the bill the other mains were good but overall a very poor experience in terms of quality and for two of us an expensive poor meal. If we do stay at the resort we will not be eating here again.
Dawn H
We have been regular visitors at the Auchrannie for a lot of years, we booked dinner for our family; the waitress that served us was very good at her job, however we could not say the same for the two young bar staff, we stood at the bar to be served, we were not acknowledged, they carried on talking between themselves shaking cocktails, yes they were busy but all it takes is for them to acknowledge the person stood at the bar, however we were totally ignored, I found this to be rude and terrible customer service, perhaps the management need to invest in some training. This has been a regular occurrence over the last several visitors with the same staff!
I have always selected Auchrannie as a go to treat. I have lived on Arran for 20+ years and always looked forward to a visit. Not so much this time. My daughter was visiting with her partner and children so we booked this as a last night treat. Unfortunately, we both chose fish & chips which were not the best. The batter was quite inedible and contained very little fish. ( Certainly not white and flaky). Service was fine as staff were very pleasant. In future, I will choose an alternative restaurant venue.
h melville
We were there for a birthday lunch with a mix of age groups including children.Good pointsMenu looked promisingStaff were helpfulBad pointsService was slow and children became very very bored.The meal did not live up to expectations, the worst being the burgers. The brioche buns had been seared and tasted like bitter burnt toast. Worst one was the Cruiseburger. £20 of inedible burger in a burnt bun. At least we weren’t charged for that. They did bring replacement buns but they weren’t much better.The pizzas lacked ingredients and flavour. Altogether quite a let down.Dietary restrictions: A tablet is supplied which allowed us to check for nut free food
Chris Clark
Very enjoyable dining experience.Kirsty, our server, was friendly and assisted us. Plenty space at table for us and baby.Would always recommend as a top island dining experience. Only bettered by the resorts other restaurant!!
Ailsa Yuill
Food was over priced, chips were over cooked, service wasn't great either. Kids enjoyed the softplay until the ceiling started leaking and they locked it. Used to be better.
Tracy R
We came here for dinner one night on our honeymoon having been given a voucher for our wedding. It was absolutely delicious! The wait person was so lovely and couldn't do enough for us. Food arrived quickly and, even though the restaurant was really busy, nothing was too much trouble. Would definitely go back!
Great pizza. Lovely people ok prices ????
We ate lunch in the Cruize Brasserie today.First impression was one of delight at the bright and beautifully designed room.We received a warm welcome and were shown to our seats in the window.The food was first class, l ate the super salad main with roast chicken. My husband ate the haddock with the most amazing batter. The rhubarb desert was out of this world. The service was very efficient and friendly. Such lovely people!We enjoyed our lunch and are definitely going back.
Breakfast is lovely but the roasted Cod I had in the evening was absolutely amazing ??
Amazing
Good selection for breakfast fry up. Thoroughly enjoyed the breakfast, staff friendliness, and atmosphere. Our family had a wonderful stay. ??
Wonderful staff, excellent food, a joy to be there.
This place is beautiful, whether it be the staff or food! Service was absolutely fantastic, Jack was brilliant for the 2 days we were here. It was my partners birthday and he got a colleague to bring a special plate at dessert and sing happy birthday!
Went into Cruize Bar Brasserie after a swim in the leisure centre and found the service pretty slow, although friendly and the restaurant was not overly busy. The food served was ok. We also found the cost was pretty expensive.
Five of us had dinner here and a very mixed experience. Service at the bar was slow and poor. I had braised beef feather blade which when I started to eat it it was spicy and was not stated as so - I cannot take even mildly spicy food. I sent it back and the manager came back to say he and the chef tasted it and could not taste spice and the server asked if “ I put salt or pepper on it” which did not help matters. The dish was changed for fish and chips which were poor - as per a previous review very little fish and lots of batter which was not eadible. At this point my colleagues had finished their meals and I gave up on anything else.Two of the three fish dishes were the same. When I fed this back the manager took only one of the dishes of the bill the other mains were good but overall a very poor experience in terms of quality and for two of us an expensive poor meal. If we do stay at the resort we will not be eating here again.
We have been regular visitors at the Auchrannie for a lot of years, we booked dinner for our family; the waitress that served us was very good at her job, however we could not say the same for the two young bar staff, we stood at the bar to be served, we were not acknowledged, they carried on talking between themselves shaking cocktails, yes they were busy but all it takes is for them to acknowledge the person stood at the bar, however we were totally ignored, I found this to be rude and terrible customer service, perhaps the management need to invest in some training. This has been a regular occurrence over the last several visitors with the same staff!
Restaurantji Recommends
I have always selected Auchrannie as a go to treat. I have lived on Arran for 20+ years and always looked forward to a visit. Not so much this time. My daughter was visiting with her partner and children so we booked this as a last night treat. Unfortunately, we both chose fish & chips which were not the best. The batter was quite inedible and contained very little fish. ( Certainly not white and flaky). Service was fine as staff were very pleasant. In future, I will choose an alternative restaurant venue.
We were there for a birthday lunch with a mix of age groups including children.Good pointsMenu looked promisingStaff were helpfulBad pointsService was slow and children became very very bored.The meal did not live up to expectations, the worst being the burgers. The brioche buns had been seared and tasted like bitter burnt toast. Worst one was the Cruiseburger. £20 of inedible burger in a burnt bun. At least we weren’t charged for that. They did bring replacement buns but they weren’t much better.The pizzas lacked ingredients and flavour. Altogether quite a let down.Dietary restrictions: A tablet is supplied which allowed us to check for nut free food
Very enjoyable dining experience.Kirsty, our server, was friendly and assisted us. Plenty space at table for us and baby.Would always recommend as a top island dining experience. Only bettered by the resorts other restaurant!!
Food was over priced, chips were over cooked, service wasn't great either. Kids enjoyed the softplay until the ceiling started leaking and they locked it. Used to be better.
We came here for dinner one night on our honeymoon having been given a voucher for our wedding. It was absolutely delicious! The wait person was so lovely and couldn't do enough for us. Food arrived quickly and, even though the restaurant was really busy, nothing was too much trouble. Would definitely go back!