I love Dominos pizza, we have ordered so many times and never been let down. Ordered tonight and pizza was nice but don't think it was cooked enough. Both pizzas were pretty cold not long after delivery and just not as nice as usual. Difficult to explain. Only know I can eat a large pizza and tonight I left half. Hopefully a one off as we love Dominos and will be ordering again and hoping it's in the oven for a bit longer.
Andy Murdo
Very poor service. Order a large cheese pizza for delivery. It had no sauce. Despite complaining I have received no refund. They were not interested. If you want a Dominos, order from the one in Rutherglen, they are far more professional.
Scott Mills
When I picked up my order and went to the car, I discovered that one of the pizzas had been made with no cheese, I’ve been ordering dominos pizzas online for a long time and have never had any issues.When we went back to the shop we asked for the manager, his name was Jazz, when I told him what the issue was he rudely turned round and said it is your fault for not checking, while he was saying this he was smirking and extremely smug about it. We asked him if he could make the pizza again, to my surprise he said that he would need to charge us for another pizza. As we were unwilling to pay for another small pizza we said so we need to give you the full order back, get a refund and order again, he said yes.So due to his arrogance he was willing to not only cost Dominos money but embarrass himself with his extremely poor management and customer service skills. He then proceeded to argue with us, we were shocked at how confrontational and unprofessional he was.We went to the car to retrieve the other boxes of food when we went back into the shop it was evident that Jazz never noticed us as we heard him mocking us to another member of staff and both of them were laughing. I asked him for his name, he just pulled back his apron and pointed at the badge, he couldn’t even tell me his name and he is meant to be the manager!We asked if he could provide us with proof of the refund, after we left we realised that it appears that he has just given us a receipt for the order. So, he is also deceitful and it looks like he is deliberately trying to inconvenience us as we will need to contact Dominos for a refund.At one point we even said that this meal is also for a child, he said that is not my problem, he was nasty about it. Due to Jazz the “manager” being condescending, rude and unprofessional I did at one point take my phone out to record him as I couldn’t believe how unprofessional he was, he then started to argue with me that he does not give permission, but the truth is he knew how shocking his behaviour was and didn’t want to be filmed.Due to this incident, we will never set foot in another Dominos, this was probably the worst customer service I’ve ever encountered, Jazz the “manager” is arrogant, condescending, rude and unprofessional and should never have been made a manager as he has no customer service skills whatsoever.
craig patrick
Parking isn't the best. Medium 2 topping pizza ordered at £7.99. Felt it was light on the cheese.
Toni Roper
Awkward to park. Pizza as good as any other.
Tommy 2600
Staff are so nice
James McCallum
To expensive
Narendra Mehra
Very tidy and clean
Jamie Hadley
Decent
Edward Scott
Unfortunately I have tried and tried to give this branch the benefit of the doubt but tonight is that last straw. Every time we order a delivery, the money comes out the bank straight away and then we will wait for over an hour maybe 2 every time. We are told that it’s because someone on our street have allegedly scammed dominoes before so everyone in our street is treated the same way. So tonight we place an order and phone straight away to confirm that the order has went through, the money has came out and we have the confirmation. Once on the phone I am greeted by a male voice who puts me on hold for 15 mins. I try to call back more than 10 times with no answer so I go down to the beach (defeats the purpose of a delivery request). So right now I am sitting in the beach after 15 mins of waiting for a manager and still no confirmation of the order……… I must say that this is the poorest form of customer service I have seen in many years.
Create your own pizza, ok, choose 2 toppings, ok, place order, done. Open pizza box and no toppings, call Domino's, don't care. If I wanted a Margherita pizza I would've ordered one not created my own pizza with no toppings. Won't be back.
Svanlaug Elsa Steingrímsdóttir
As a family we chose to have a dominos pizza this weekend for our takeout. We ordered from Dominos Pizza cambuslang. The food was really quick to be delivered which we thought was a great thing until we tasted the pizza. It was not hot and under cooked. It tasted like dough and our two year old spit it out after having a bite of it.We called up expecting to get at least an apology but the girl who answered the phone was nothing but rude.We cannot recommend this place and will never be ordering from here again.
Joe Quinn
What can I say it's a pizza.Delivered promptly tased as pizzas do nice for an item I ordered.They do decent tokens so give them a try
I love Dominos pizza, we have ordered so many times and never been let down. Ordered tonight and pizza was nice but don't think it was cooked enough. Both pizzas were pretty cold not long after delivery and just not as nice as usual. Difficult to explain. Only know I can eat a large pizza and tonight I left half. Hopefully a one off as we love Dominos and will be ordering again and hoping it's in the oven for a bit longer.
Very poor service. Order a large cheese pizza for delivery. It had no sauce. Despite complaining I have received no refund. They were not interested. If you want a Dominos, order from the one in Rutherglen, they are far more professional.
When I picked up my order and went to the car, I discovered that one of the pizzas had been made with no cheese, I’ve been ordering dominos pizzas online for a long time and have never had any issues.When we went back to the shop we asked for the manager, his name was Jazz, when I told him what the issue was he rudely turned round and said it is your fault for not checking, while he was saying this he was smirking and extremely smug about it. We asked him if he could make the pizza again, to my surprise he said that he would need to charge us for another pizza. As we were unwilling to pay for another small pizza we said so we need to give you the full order back, get a refund and order again, he said yes.So due to his arrogance he was willing to not only cost Dominos money but embarrass himself with his extremely poor management and customer service skills. He then proceeded to argue with us, we were shocked at how confrontational and unprofessional he was.We went to the car to retrieve the other boxes of food when we went back into the shop it was evident that Jazz never noticed us as we heard him mocking us to another member of staff and both of them were laughing. I asked him for his name, he just pulled back his apron and pointed at the badge, he couldn’t even tell me his name and he is meant to be the manager!We asked if he could provide us with proof of the refund, after we left we realised that it appears that he has just given us a receipt for the order. So, he is also deceitful and it looks like he is deliberately trying to inconvenience us as we will need to contact Dominos for a refund.At one point we even said that this meal is also for a child, he said that is not my problem, he was nasty about it. Due to Jazz the “manager” being condescending, rude and unprofessional I did at one point take my phone out to record him as I couldn’t believe how unprofessional he was, he then started to argue with me that he does not give permission, but the truth is he knew how shocking his behaviour was and didn’t want to be filmed.Due to this incident, we will never set foot in another Dominos, this was probably the worst customer service I’ve ever encountered, Jazz the “manager” is arrogant, condescending, rude and unprofessional and should never have been made a manager as he has no customer service skills whatsoever.
Parking isn't the best. Medium 2 topping pizza ordered at £7.99. Felt it was light on the cheese.
Awkward to park. Pizza as good as any other.
Staff are so nice
To expensive
Very tidy and clean
Decent
Unfortunately I have tried and tried to give this branch the benefit of the doubt but tonight is that last straw. Every time we order a delivery, the money comes out the bank straight away and then we will wait for over an hour maybe 2 every time. We are told that it’s because someone on our street have allegedly scammed dominoes before so everyone in our street is treated the same way. So tonight we place an order and phone straight away to confirm that the order has went through, the money has came out and we have the confirmation. Once on the phone I am greeted by a male voice who puts me on hold for 15 mins. I try to call back more than 10 times with no answer so I go down to the beach (defeats the purpose of a delivery request). So right now I am sitting in the beach after 15 mins of waiting for a manager and still no confirmation of the order……… I must say that this is the poorest form of customer service I have seen in many years.
Restaurantji Recommends
Top shaggerz
To expensive
Create your own pizza, ok, choose 2 toppings, ok, place order, done. Open pizza box and no toppings, call Domino's, don't care. If I wanted a Margherita pizza I would've ordered one not created my own pizza with no toppings. Won't be back.
As a family we chose to have a dominos pizza this weekend for our takeout. We ordered from Dominos Pizza cambuslang. The food was really quick to be delivered which we thought was a great thing until we tasted the pizza. It was not hot and under cooked. It tasted like dough and our two year old spit it out after having a bite of it.We called up expecting to get at least an apology but the girl who answered the phone was nothing but rude.We cannot recommend this place and will never be ordering from here again.
What can I say it's a pizza.Delivered promptly tased as pizzas do nice for an item I ordered.They do decent tokens so give them a try