Foods okay. Had to go back to get order corrected and still wrong. I'd be more understanding if it was busy but it wasn't. They tried but it was still wrong which is annoying of you're walking back and forth to correct it. They don't answer the phone either so don't
Chris K
Slow staff, they forget to give items included in meals multiple times. Food quality is good though. Just let down by the staff at the front.
Caleb Omand
Poor customer service felt i was a hinderance to the staff not very friendly for spending £60 id also expect my drink to be filled not half filled embarrassment terrible shop ?
Alastair Dunn
I ordered a zinger duo deal1x large popcorn chicken1 x wicked variety bucketWhen I got home the large popcorn and wings and chicken strips were missing.Not good value for my £33.67 spent.Phone number comes up as a social club also so couldn't complain by phone.
eddie sweeney
Had a family meal here £28 ISH got it home found out the chicken fillets were the size of big chicken nuggets phoned next day and complained got a really good response from management and a free replacement meal treat meal
Fiona y Mcr
Food is always great and hot. Sometimes they forget the dip but always cheerful and put them in when remindedParking: Parking can be ok depending on the time you go as there are a few takeaway places in the same place
Jack Scott
Solid KFC always fresh and roasting hot.
Vic Mcl
It's a very run down shopping center I'd miss it out on the next
brian munro
Order came to fast to be cooked properly....food
Maria Young
If I could give 0 stars I would. Just left this restaurant empty handed, charged for food I never received because their till crashed. I was basically told if I wanted my food I would have to pay again and my original payment "should" be refunded as "it's usually refunded within 24 hours". I showed that the payment was pending on my bank app but that wasn't good enough. The manager was hopeless and completely unhelpful, telling me there's nothing she can do, "tills crash" and I would either need to speak to my bank or speak to customer service. This is an absolute disgrace and the way I was treated is also a disgrace. I didn't even get a receipt to confirm my money was being refunded after being clear, I just wanted something to eat and to be assured I wasn't going to be charged twice as couldn't afford this. I left in anger and frustration because the manager was completely unhelpful and acting like I had caused the problem in the first instance. The fault was with KFC and their IT system, so you'd think they should do what they could to rectify the situation and keep the customer happy. Not in this case, I was basically sent packing and told "Don't come back". I will be making a formal complaint higher up the ladder, to someone who hopefully can actually try to resolve the missing money from my account and has some customer service skills. People shouldn't be in management positions when they clearly have no management skills!
If I could give 0 stars I would. Just left this restaurant empty handed, charged for food I never received because their till crashed. I was basically told if I wanted my food I would have to pay again and my original payment "should" be refunded as "it's usually refunded within 24 hours". I showed that the payment was pending on my bank app but that wasn't good enough. The manager was hopeless and completely unhelpful, telling me there's nothing she can do, "tills crash" and I would either need to speak to my bank or speak to customer service. This is an absolute disgrace and the way I was treated is also a disgrace. I didn't even get a receipt to confirm my money was being refunded after being clear, I just wanted something to eat and to be assured I wasn't going to be charged twice as couldn't afford this. I left in anger and frustration because the manager was completely unhelpful and acting like I had caused the problem in the first instance. The fault was with KFC and their IT system, so you'd think they should do what they could to rectify the situation and keep the customer happy. Not in this case, I was basically sent packing and told "Don't come back". I will be making a formal complaint higher up the ladder, to someone who hopefully can actually try to resolve the missing money from my account and has some customer service skills. People shouldn't be in management positions when they clearly have no management skills!
Stephen-Andrew Dunn
Ordered from them via Just Eat app absolute joke no food came after waiting well over an hour. Tried to call just rang out. Thankfully got cancelled and refunded but I have never experienced that before and I hope nobody has to experience that again. I don't know if someone bumped my order off the screen and so it never got made or they ran out of product to give to customers but it's common courtesy to at least give people a call back to explain the situation!
Dave Holland
We ordered our food and got what we asked for. Some was hot, some warm. Corn was on a stick, just, it spun round and fell off as you fought to get the bag off. Like most KFC restaurants nowadays, standards are slipping. It’s not fine dining, never will be, but it should be a decent, acceptable standard with good service.Not many people were in the restaurant whilst we were there. Drive through was a steady flow.Not the best experience. Although we have been in worse.Parking: Can be difficult to park when the area gets busy, not enough spaces for all the businesses at peak times. There are marked bays or on street parking. Two disabled spaces near to the entrance.
Barry Aiken
No cheese on any of the wraps and no large gravy but charged for it. Always check your order before leaving, the children working there are incompetent, messed my order up a few times now.
matt k
Food was good and very clean, (also got free fries) also the staff make your food very
Foods okay. Had to go back to get order corrected and still wrong. I'd be more understanding if it was busy but it wasn't. They tried but it was still wrong which is annoying of you're walking back and forth to correct it. They don't answer the phone either so don't
Slow staff, they forget to give items included in meals multiple times. Food quality is good though. Just let down by the staff at the front.
Poor customer service felt i was a hinderance to the staff not very friendly for spending £60 id also expect my drink to be filled not half filled embarrassment terrible shop ?
I ordered a zinger duo deal1x large popcorn chicken1 x wicked variety bucketWhen I got home the large popcorn and wings and chicken strips were missing.Not good value for my £33.67 spent.Phone number comes up as a social club also so couldn't complain by phone.
Had a family meal here £28 ISH got it home found out the chicken fillets were the size of big chicken nuggets phoned next day and complained got a really good response from management and a free replacement meal treat meal
Food is always great and hot. Sometimes they forget the dip but always cheerful and put them in when remindedParking: Parking can be ok depending on the time you go as there are a few takeaway places in the same place
Solid KFC always fresh and roasting hot.
It's a very run down shopping center I'd miss it out on the next
Order came to fast to be cooked properly....food
If I could give 0 stars I would. Just left this restaurant empty handed, charged for food I never received because their till crashed. I was basically told if I wanted my food I would have to pay again and my original payment "should" be refunded as "it's usually refunded within 24 hours". I showed that the payment was pending on my bank app but that wasn't good enough. The manager was hopeless and completely unhelpful, telling me there's nothing she can do, "tills crash" and I would either need to speak to my bank or speak to customer service. This is an absolute disgrace and the way I was treated is also a disgrace. I didn't even get a receipt to confirm my money was being refunded after being clear, I just wanted something to eat and to be assured I wasn't going to be charged twice as couldn't afford this. I left in anger and frustration because the manager was completely unhelpful and acting like I had caused the problem in the first instance. The fault was with KFC and their IT system, so you'd think they should do what they could to rectify the situation and keep the customer happy. Not in this case, I was basically sent packing and told "Don't come back". I will be making a formal complaint higher up the ladder, to someone who hopefully can actually try to resolve the missing money from my account and has some customer service skills. People shouldn't be in management positions when they clearly have no management skills!
Restaurantji Recommends
If I could give 0 stars I would. Just left this restaurant empty handed, charged for food I never received because their till crashed. I was basically told if I wanted my food I would have to pay again and my original payment "should" be refunded as "it's usually refunded within 24 hours". I showed that the payment was pending on my bank app but that wasn't good enough. The manager was hopeless and completely unhelpful, telling me there's nothing she can do, "tills crash" and I would either need to speak to my bank or speak to customer service. This is an absolute disgrace and the way I was treated is also a disgrace. I didn't even get a receipt to confirm my money was being refunded after being clear, I just wanted something to eat and to be assured I wasn't going to be charged twice as couldn't afford this. I left in anger and frustration because the manager was completely unhelpful and acting like I had caused the problem in the first instance. The fault was with KFC and their IT system, so you'd think they should do what they could to rectify the situation and keep the customer happy. Not in this case, I was basically sent packing and told "Don't come back". I will be making a formal complaint higher up the ladder, to someone who hopefully can actually try to resolve the missing money from my account and has some customer service skills. People shouldn't be in management positions when they clearly have no management skills!
Ordered from them via Just Eat app absolute joke no food came after waiting well over an hour. Tried to call just rang out. Thankfully got cancelled and refunded but I have never experienced that before and I hope nobody has to experience that again. I don't know if someone bumped my order off the screen and so it never got made or they ran out of product to give to customers but it's common courtesy to at least give people a call back to explain the situation!
We ordered our food and got what we asked for. Some was hot, some warm. Corn was on a stick, just, it spun round and fell off as you fought to get the bag off. Like most KFC restaurants nowadays, standards are slipping. It’s not fine dining, never will be, but it should be a decent, acceptable standard with good service.Not many people were in the restaurant whilst we were there. Drive through was a steady flow.Not the best experience. Although we have been in worse.Parking: Can be difficult to park when the area gets busy, not enough spaces for all the businesses at peak times. There are marked bays or on street parking. Two disabled spaces near to the entrance.
No cheese on any of the wraps and no large gravy but charged for it. Always check your order before leaving, the children working there are incompetent, messed my order up a few times now.
Food was good and very clean, (also got free fries) also the staff make your food very