Went specifically for Gluten free fish and chips, I wasn’t disappointed,they were freshly cooked and were delicious. The staff were pleasant, and didn’t have to wait too long
263anonymously
Well 1st I have visited what can I say service was not the best. Stood while so call management I assume in a white shirt! spoke to a customer for at least 15 minutes whilst I was waiting for an updateon order.went to toilet to explain water was coming through back of systerm lass was polite but then waited to yet be told was 7 inch pizza was veg with chicken,to then repeat my order and before I could say no vinegar on 1 orlf my orders it was on and also onion rings well and rest of nit best won't be back and given I've don't hospitality for long enough and also could have been a mystery shopper DISSATISFIED
Kenneth D
Is it new owner,s or something else? But I always thought apart from fantastic food it was spotless but today it shocked us how dirty it was . I have never seen a crumb on floor behind counter before today it’s was literally l it’s of paper etc everywhere, The Batter I have always admired how after you have finished battering u clean round the container with batter in it . Never saw fingerprints or very few on glass of ice cream it was covered, signs or leaflets falling off walls or out of date . Your canopy,s need cleaning your windows cleaner should be able to do it as when I had a fish and chip restaurant in Blackpool window cleaning people kept canopy fresh . Never saw all the staff laughing at something in side room behind fryer. Maybe if they have time is to brush front of cafe and clean behind counter. Someone took out a big tub of cheese in square why I don’t know and just left next to raw fish . I,m sorry your place is looking old and tired but staff are not helping by keeping it clean .
Allan S
We bough two fish suppers plus a sausage supper,fish and sausage fine,chips in all three were over cooked and hard,very disapointed, been a customer for many years owner was not on duty.date was the 11th September around 6pm.
Catherine M
Ain’t been for back for several years!! Hmm ? need to go hame! I bloody miss the Palmerston Cafe. Born in Dumfries lived there for 17 odd years!! ? fried Mars Bar!! Xx
adnd1976
Such a busy place! Plenty staff to deal with each customer and other than waiting for food to be cooked, everything was professional, done quickly and with a smile! Nice tall boy served me and reassured me that the food wouldn't be long. The food was delicious, piping hot and enormous portions... here on holiday so will definitely return next visit! 10 out of 10!
George Bell
First class
PexyScotland
Stopped off here one night while in the area. Young girl who served us was as pleasant as a plank of wood and as thick as one also. Couldn’t understand basic English or instructions. Asked for two pickled onions in each of the two sausage suppers. She points to the eggs we said no onions then point to the onions and said these? Also asked for salt and vinegar on both suppers. Said lots on both. Once out and in the car all the pickles put in one supper and no salt or vinegar could be tasted on the suppers? As for the food it was more like a kids portion one sausage and a scope of chips. Amount of chips lucky if you put the chips together it would have made up a medium size potato. So glad I lived in Glasgow up here you get two sausages and loads of chips in a supper. Plus you can taste the salt and vinegar.
WEEWUG
food is 100 % beautiful best carry out in dumfries service was exelent food was great could not fault
Bobbafett
We decided to visit the Palmy for an easy tea since it was on our way home. Having visited before we knew that the food was good. When we got home and opened our boxes of food our first impression was someone had eaten some of our chips. Part of the box had no chips in it they were so spread out. Well disappointed on the portions. However thankfully what was there was tasty but we will be choosing somewhere else next time for our chippy tea
First time customer ordered a fish supper and a haggis supper to take away. Both very well cooked and non greasy chips.!!! Nice dry chips, dont know how you do that. Didnt taste like they had been lying for a while. Haggis too was dry on outside but moist inside. Only negative point was the fish could have done with fattening up!!!! Bit on the thin side. Good selection of ice cream too though didnt sample.
edinburgh_rocks100
Visited last week with big order for the family. Really nice fish, chicken nuggets, chips, etc Unfortunately the pizzas we ordered were some of the worst I have ever tasted. They were caked in tasteless cheese, making every slice heavy, and the flavours from the toppings were non existent. Really nice base though so hopefully a wee change could make a huge improvement.
Tomandleo
Went here last night group of 4 staff arrogant food arrived after a LONG while food greasy and tasteless will never set foot in here again BEWARE!!!!!!!!!
shawbhoy
Delicious, fresh and moist fish with tasty, dry - that is “not greasy” - chips were the best fish supper that I have eaten for a very long time. In addition, the interior was great and the toilet facilities were sparkling clean. Great vanilla ice cream with good, juicy strawberries was fantastic and a cup of Lavazza coffee made for an introduction to this institution; if I lived in the town I’d be a regular. Very good service by a helpful, engaging and friendly staff.
SILVERFOXAberdour
Brilliant takeaway fish and chips restaurant. Traditional style, neo Italian with excellent value and menu. Had a seafood basket and chips and the quality, amount and value does not disappoint. Had ice cream to follow, with a bewildering array of flavours. Again, impeccable quality at a reasonable price. Totally recommend this cafe.
Went specifically for Gluten free fish and chips, I wasn’t disappointed,they were freshly cooked and were delicious. The staff were pleasant, and didn’t have to wait too long
Well 1st I have visited what can I say service was not the best. Stood while so call management I assume in a white shirt! spoke to a customer for at least 15 minutes whilst I was waiting for an updateon order.went to toilet to explain water was coming through back of systerm lass was polite but then waited to yet be told was 7 inch pizza was veg with chicken,to then repeat my order and before I could say no vinegar on 1 orlf my orders it was on and also onion rings well and rest of nit best won't be back and given I've don't hospitality for long enough and also could have been a mystery shopper DISSATISFIED
Is it new owner,s or something else? But I always thought apart from fantastic food it was spotless but today it shocked us how dirty it was . I have never seen a crumb on floor behind counter before today it’s was literally l it’s of paper etc everywhere, The Batter I have always admired how after you have finished battering u clean round the container with batter in it . Never saw fingerprints or very few on glass of ice cream it was covered, signs or leaflets falling off walls or out of date . Your canopy,s need cleaning your windows cleaner should be able to do it as when I had a fish and chip restaurant in Blackpool window cleaning people kept canopy fresh . Never saw all the staff laughing at something in side room behind fryer. Maybe if they have time is to brush front of cafe and clean behind counter. Someone took out a big tub of cheese in square why I don’t know and just left next to raw fish . I,m sorry your place is looking old and tired but staff are not helping by keeping it clean .
We bough two fish suppers plus a sausage supper,fish and sausage fine,chips in all three were over cooked and hard,very disapointed, been a customer for many years owner was not on duty.date was the 11th September around 6pm.
Ain’t been for back for several years!! Hmm ? need to go hame! I bloody miss the Palmerston Cafe. Born in Dumfries lived there for 17 odd years!! ? fried Mars Bar!! Xx
Such a busy place! Plenty staff to deal with each customer and other than waiting for food to be cooked, everything was professional, done quickly and with a smile! Nice tall boy served me and reassured me that the food wouldn't be long. The food was delicious, piping hot and enormous portions... here on holiday so will definitely return next visit! 10 out of 10!
First class
Stopped off here one night while in the area. Young girl who served us was as pleasant as a plank of wood and as thick as one also. Couldn’t understand basic English or instructions. Asked for two pickled onions in each of the two sausage suppers. She points to the eggs we said no onions then point to the onions and said these? Also asked for salt and vinegar on both suppers. Said lots on both. Once out and in the car all the pickles put in one supper and no salt or vinegar could be tasted on the suppers? As for the food it was more like a kids portion one sausage and a scope of chips. Amount of chips lucky if you put the chips together it would have made up a medium size potato. So glad I lived in Glasgow up here you get two sausages and loads of chips in a supper. Plus you can taste the salt and vinegar.
food is 100 % beautiful best carry out in dumfries service was exelent food was great could not fault
We decided to visit the Palmy for an easy tea since it was on our way home. Having visited before we knew that the food was good. When we got home and opened our boxes of food our first impression was someone had eaten some of our chips. Part of the box had no chips in it they were so spread out. Well disappointed on the portions. However thankfully what was there was tasty but we will be choosing somewhere else next time for our chippy tea
Restaurantji Recommends
First time customer ordered a fish supper and a haggis supper to take away. Both very well cooked and non greasy chips.!!! Nice dry chips, dont know how you do that. Didnt taste like they had been lying for a while. Haggis too was dry on outside but moist inside. Only negative point was the fish could have done with fattening up!!!! Bit on the thin side. Good selection of ice cream too though didnt sample.
Visited last week with big order for the family. Really nice fish, chicken nuggets, chips, etc Unfortunately the pizzas we ordered were some of the worst I have ever tasted. They were caked in tasteless cheese, making every slice heavy, and the flavours from the toppings were non existent. Really nice base though so hopefully a wee change could make a huge improvement.
Went here last night group of 4 staff arrogant food arrived after a LONG while food greasy and tasteless will never set foot in here again BEWARE!!!!!!!!!
Delicious, fresh and moist fish with tasty, dry - that is “not greasy” - chips were the best fish supper that I have eaten for a very long time. In addition, the interior was great and the toilet facilities were sparkling clean. Great vanilla ice cream with good, juicy strawberries was fantastic and a cup of Lavazza coffee made for an introduction to this institution; if I lived in the town I’d be a regular. Very good service by a helpful, engaging and friendly staff.
Brilliant takeaway fish and chips restaurant. Traditional style, neo Italian with excellent value and menu. Had a seafood basket and chips and the quality, amount and value does not disappoint. Had ice cream to follow, with a bewildering array of flavours. Again, impeccable quality at a reasonable price. Totally recommend this cafe.