I am very disappointed to find yet again there's no dairy free spread to put on my toast. I have a severe allergy to milk.Most other cafes in Broughty Ferry can accommodate this request.Unfortunately I could only give you three stars for food due to lack of dairy free options.Can you please address this issue ?I would appreciate feedback.Dietary restrictions: See above comment
Anon Ymous
Went for breakfast and what a disaster it was! Poached eggs were hard boiled, one rasher of (cold) bacon in the bacon rolls (costing £6), long wait for food…and we weren’t the only ones! At least two other tables complained about similar issues. One very helpful waitress tried to rectify the situation by bringing additional bacon and eggs, however one of the eggs came overcooked again, so gave up at that point. Manager who was around didn’t appear to be at all interested in checking in with those who had issues; when I paid although she knew thanks to the lovely waitress the cost of one of the rolls had been taken off the bill, she made no attempt to further ask how things had been or apologise for the bad experience. It just feels like if the manager isn’t interested (I assume she was the manager anyway as she was dressed differently) how will things ever improve, as this was obviously not an isolated incident, and I’ve had previous experiences there with long waits for food and food standards varying between visits. More effort should have been made by management to rectify things as I will now definitely not bother going back as it doesn’t feel like any lessons will be learnt. However I do appreciate the efforts of our kind waitress. The place was also pretty chilly, but understand that can be difficult to regulate.
Darren Jones
Dietary restrictions: Great gluten free options!
John Bennett
Pleasant visit. Great coffee and cake.
Kevin McMahon
First time in this place and it was very enjoyable. I had the king prawn open sandwich was excellent and these were the best chips I've ever had. Definitely will eat there again.
annie282016
I decided to have brunch at Mitchell's Broughty Ferry today.However, I am always cautious about eating in different establishments as I have what has become a severe allergy to dairy produce, but I am not a vegan. Imogen was my server. What an inspiring young lady. She checked everything meticulously with the chef, Mark, which included checking the rolls, etc.. I thoroughly enjoyed my lorne sausage roll in the confidence that it was dairy free. I have had so many poor experiences in other establishments when staff are ignorant of dietary requirements. Thank you, Imogen and Mark. There was a delightful atmosphere in this busy café today. Thank you, Tanya, for your care and supervision of a great team. I have been inspired to return.
romeo4
Waited in cold and wet for fifteen minutes, open at 9:00, no it opens at 9:30! Why not update your website? Chilled to bone, wife struggling for breath in cold because of asthma, not best pleased. Do not know what food is like won’t be back.
brian wallace
Food and Service was 1st Class.
Lew Passmore
Busy little place. Excellent cheddar & kimchi toastie and the best crispy fries! Great service from Imogen!
SueWillen
Popped in for some coffee and cake on a busy Sunday afternoon. Fast friendly service with a smile from Paddy and Imogen despite what was clearly a busy spell. Highly recommend the chocolate and orange tart and great to see coconut milk offered as an option on the menu.
Found Mitchell’s last time we were in Brought Ferry and had a really nice lunch. As we were coming back I planned ahead and ordered an afternoon tea which was fantastic. Sandwiches, sausage rolls, scones and cakes all top notch and refills on the teas also.The decor is nice and the seating comfortable and the staff are very attentive and very friendly.We’ll definitely be back.
DSK14
Thoughtful design and layout. Great menu options to suit everyone. The best carrot cake I have eaten in a long time.
michaella6
Amazing coffee, service and friendly staff - lovely place would highly recommend !! Visited with my daughters today and enjoyed a warm friendly atmosphere with attentive staff
Amandalynn456
Great coffee and fast friendly service from Ellie/Eilidh (far better than my spelling) even though it was busy. Thanks for squeezing us in and getting us those hot drinks as it was a rather wet day!
I am very disappointed to find yet again there's no dairy free spread to put on my toast. I have a severe allergy to milk.Most other cafes in Broughty Ferry can accommodate this request.Unfortunately I could only give you three stars for food due to lack of dairy free options.Can you please address this issue ?I would appreciate feedback.Dietary restrictions: See above comment
Went for breakfast and what a disaster it was! Poached eggs were hard boiled, one rasher of (cold) bacon in the bacon rolls (costing £6), long wait for food…and we weren’t the only ones! At least two other tables complained about similar issues. One very helpful waitress tried to rectify the situation by bringing additional bacon and eggs, however one of the eggs came overcooked again, so gave up at that point. Manager who was around didn’t appear to be at all interested in checking in with those who had issues; when I paid although she knew thanks to the lovely waitress the cost of one of the rolls had been taken off the bill, she made no attempt to further ask how things had been or apologise for the bad experience. It just feels like if the manager isn’t interested (I assume she was the manager anyway as she was dressed differently) how will things ever improve, as this was obviously not an isolated incident, and I’ve had previous experiences there with long waits for food and food standards varying between visits. More effort should have been made by management to rectify things as I will now definitely not bother going back as it doesn’t feel like any lessons will be learnt. However I do appreciate the efforts of our kind waitress. The place was also pretty chilly, but understand that can be difficult to regulate.
Dietary restrictions: Great gluten free options!
Pleasant visit. Great coffee and cake.
First time in this place and it was very enjoyable. I had the king prawn open sandwich was excellent and these were the best chips I've ever had. Definitely will eat there again.
I decided to have brunch at Mitchell's Broughty Ferry today.However, I am always cautious about eating in different establishments as I have what has become a severe allergy to dairy produce, but I am not a vegan. Imogen was my server. What an inspiring young lady. She checked everything meticulously with the chef, Mark, which included checking the rolls, etc.. I thoroughly enjoyed my lorne sausage roll in the confidence that it was dairy free. I have had so many poor experiences in other establishments when staff are ignorant of dietary requirements. Thank you, Imogen and Mark. There was a delightful atmosphere in this busy café today. Thank you, Tanya, for your care and supervision of a great team. I have been inspired to return.
Waited in cold and wet for fifteen minutes, open at 9:00, no it opens at 9:30! Why not update your website? Chilled to bone, wife struggling for breath in cold because of asthma, not best pleased. Do not know what food is like won’t be back.
Food and Service was 1st Class.
Busy little place. Excellent cheddar & kimchi toastie and the best crispy fries! Great service from Imogen!
Popped in for some coffee and cake on a busy Sunday afternoon. Fast friendly service with a smile from Paddy and Imogen despite what was clearly a busy spell. Highly recommend the chocolate and orange tart and great to see coconut milk offered as an option on the menu.
Restaurantji Recommends
Good service and interesting
Found Mitchell’s last time we were in Brought Ferry and had a really nice lunch. As we were coming back I planned ahead and ordered an afternoon tea which was fantastic. Sandwiches, sausage rolls, scones and cakes all top notch and refills on the teas also.The decor is nice and the seating comfortable and the staff are very attentive and very friendly.We’ll definitely be back.
Thoughtful design and layout. Great menu options to suit everyone. The best carrot cake I have eaten in a long time.
Amazing coffee, service and friendly staff - lovely place would highly recommend !! Visited with my daughters today and enjoyed a warm friendly atmosphere with attentive staff
Great coffee and fast friendly service from Ellie/Eilidh (far better than my spelling) even though it was busy. Thanks for squeezing us in and getting us those hot drinks as it was a rather wet day!