I like their Matcha late. Great amount for the price ?
Graham Philpott
What a sad little Starbucks. Staff devoid of the chance to show any personality as they’re forced to listen to each other through their little headphones. Afraid of the brushes and mops, the place looks like the blitz on a regular basis.It’s 1745 on a Sunday, the stools are stacked on the tables with over 3 hours till closing time (as per the google information). Nobody’s cleaning and it feels like I’m about to be asked to leave. What’s the point, eh?Often you’ll head to the counter to collect the drink only to be offered a variety of options like you’re ordering a different drink altogether. Like the replacements in a supermarket home delivery.There’s so much going for this place, it’s well situated, airy and feels like it would be the place to go for a coffee. Save yourself the bother and head into Dunfermline City Centre and see the staff in the Kingsgate Centre.Parking: There is adequate parking.
Graeme Allan
Great coffee house. Nice and chilled if you're looking for a coffee and a chat. Drive-thru is good and pretty quick. Staff are all friendly and helpful.Dietary restrictions: Offer lactose free options.Parking: They have electric charging points just outside.Kid-friendliness: Place is grand for familiesWheelchair accessibility: All on the one level. Doors need to be pulled to open though
Paul Purves
Thoroughly enjoyed my coffee and staff were very helpful, also very impressed that they told everyone that there would be a two minutes silence.
Roberta Richardson
Wish they could get my order correct otherwise pretty
Stuart Fenning
It's a busy place plagued by card machine issues. Staff are friendly, mostly.It's not the worst place but def needs some issues addressed.
chris speed
Slow inefficient service without a smile. Tables dirty - one of the worst
David Nicholson
Lovely coffee with toasted fruit slice, don’t mind if i do.
Linzi Dinnel
Disgusting treatment of customers by group of teenage girls behind the bar. We stood waiting for someone to serve us for a good 8-9 minutes without one of them coming near (baring in mind there were SEVEN! Staff on). Then one tall lanky girl spotted a woman I presume was her mother walk in and proceed to pull her down to the bottom where she took and made her order while we (paying customers, because her mother didn’t pay for anything which I believe is against Starbucks company policy) stood and waited, prioritising her own family member. As if this treatment wasn’t enough, they were all larking about taking snapchats, texting on their phones and being generally inappropriate for a workplace. Every time I come here it is the same story, poor staff training, low standards and bad behaviour
Sharon Tyrer
I have been a regular customer at this Starbucks for years, but the last 3 times I've been for drive thru I have had disappointing service. Two times I've ordered a Vanilla Latte, then driven off and discovered I was given the wrong drink. On my most recent visit the coffee was correct but it tasted burnt, as though the coffee hadn't been cleaned out of the machine from the previous drink. My husband also tried it and agreed. I was already away from the shop when I realised this so couldn't take it back. Hopefully these issues are just a blip and it gets better soon as it is a local favourite of mine.
I like their Matcha late. Great amount for the price ?
What a sad little Starbucks. Staff devoid of the chance to show any personality as they’re forced to listen to each other through their little headphones. Afraid of the brushes and mops, the place looks like the blitz on a regular basis.It’s 1745 on a Sunday, the stools are stacked on the tables with over 3 hours till closing time (as per the google information). Nobody’s cleaning and it feels like I’m about to be asked to leave. What’s the point, eh?Often you’ll head to the counter to collect the drink only to be offered a variety of options like you’re ordering a different drink altogether. Like the replacements in a supermarket home delivery.There’s so much going for this place, it’s well situated, airy and feels like it would be the place to go for a coffee. Save yourself the bother and head into Dunfermline City Centre and see the staff in the Kingsgate Centre.Parking: There is adequate parking.
Great coffee house. Nice and chilled if you're looking for a coffee and a chat. Drive-thru is good and pretty quick. Staff are all friendly and helpful.Dietary restrictions: Offer lactose free options.Parking: They have electric charging points just outside.Kid-friendliness: Place is grand for familiesWheelchair accessibility: All on the one level. Doors need to be pulled to open though
Thoroughly enjoyed my coffee and staff were very helpful, also very impressed that they told everyone that there would be a two minutes silence.
Wish they could get my order correct otherwise pretty
It's a busy place plagued by card machine issues. Staff are friendly, mostly.It's not the worst place but def needs some issues addressed.
Slow inefficient service without a smile. Tables dirty - one of the worst
Lovely coffee with toasted fruit slice, don’t mind if i do.
Disgusting treatment of customers by group of teenage girls behind the bar. We stood waiting for someone to serve us for a good 8-9 minutes without one of them coming near (baring in mind there were SEVEN! Staff on). Then one tall lanky girl spotted a woman I presume was her mother walk in and proceed to pull her down to the bottom where she took and made her order while we (paying customers, because her mother didn’t pay for anything which I believe is against Starbucks company policy) stood and waited, prioritising her own family member. As if this treatment wasn’t enough, they were all larking about taking snapchats, texting on their phones and being generally inappropriate for a workplace. Every time I come here it is the same story, poor staff training, low standards and bad behaviour
I have been a regular customer at this Starbucks for years, but the last 3 times I've been for drive thru I have had disappointing service. Two times I've ordered a Vanilla Latte, then driven off and discovered I was given the wrong drink. On my most recent visit the coffee was correct but it tasted burnt, as though the coffee hadn't been cleaned out of the machine from the previous drink. My husband also tried it and agreed. I was already away from the shop when I realised this so couldn't take it back. Hopefully these issues are just a blip and it gets better soon as it is a local favourite of mine.
Restaurantji Recommends
Had toasties and decafe coffee. Bit noisy but great atmosphere. Staff helpful and friendly.
12 dirty tables with dishes on them , good coffee but please tidy up.
Staff are very rude standing talking and laughing about us, music to loud can’t even hear myself talking, will not be returning.
The worst one I've ever been to. Staff doesn't know what there all doing and they don't listen to what I'm ordering. No care or people skills.
Starbucks coffee is nice, but the service is never that quick, the tables and floor could do with regular cleaning and the bins emptying.