Ordered just eat order said had been delivered but nothing appeared awful service tried phoning shop and hung up several times very
Wendy Grant
Got what I asked for. Staff were
Amanda Huggan
So you order a delivery but only half of it arrives, absolutely shocking, very angry and they don't even answer the phone.
Ramesh Kumar
Roy was really good. He had patience to listen to our specific vegi requirements and add requested ones.
Craig McNeil
Too busy focusing on just eat orders.. One 'new guy' making queuing customers orders without help.. Literally took ages to get served despite being 3rd in line... Usually first class but not great here...
jacqui cunningham
On ordering £21 worth of food yesterday on just eat, I received no food, yet told me it was delivered!! Disgusting, and I am taking it further than this believe me!! Just disgraceful service!! Never ever will I go near your shop again! People who order from here, BEWARE!!
Ewan Mcallister
Staff haven’t a clue what they are doing. Very unorganised. Arguing between themselves infront of customers. Very unprofessional. Jump back in your car and head down to Dalgety bay where you will be treated how you would expect.
C Taylor
So today I went into sub way at Hospital Hill Dunfermline. The wee young girl serving was amazing. A packed shop, multiple orders and she was so so courteous to everyone. She made our complex order to perfection and was unflappable. A very successful person in the making. Well done whoever you are.
Alan Jones
Visited today with my daughter. I counted 6 young staff members with 1 serving all others chatting and not acknowledging Customers who are coming in, thrash metal music blaring in the back making it difficult to hear the staff member speaking. I won’t be back probably go to Dalgety Bay where the service is much better.
shabanaa2015
Worst experience ever! The music was ridiculously loud, the staff were swearing at each other and wiping their noses on their arms. No hygiene standards at all, hair wasn’t tied back so constantly being pushed behind the ear. Not one of them washed their hands and they didn’t look interested or like they wanted to be there. NO CUSTOMER SERVICE AT ALL! One of them put gherkins on a ham sub then realised it was no gherkins so took it off and just put it back. Disgusting!!! As a vegetarian I was disgusted and will never eat there
Is it just me or is subway getting dearer and dearer? Pick staff who can actually work with customers... I have yet to vome accross a happy member of staff or one that even smiles! They are all so grumpy!
Samantha Dunlop
The staff get worse in each subway I visit! So miserable and grumpy. Hire staff that provide better customer service! Also, is it just me or has Sunway alot more expensive for what you buy?!
Steven Aitchison
Staff very rude I won't shop again
Garth Brooks
Wow, what an experience that will have me never returning to this particular subway. The guy asks if i want my sub toasted to which i say no,i will have it microwaved. He then proceeded to set it up for the toaster to which i said “ that doesn’t look like a microwave “The reply was “oh eh a diny ken how to work the microwave “Absolutely farcical!!
Ordered just eat order said had been delivered but nothing appeared awful service tried phoning shop and hung up several times very
Got what I asked for. Staff were
So you order a delivery but only half of it arrives, absolutely shocking, very angry and they don't even answer the phone.
Roy was really good. He had patience to listen to our specific vegi requirements and add requested ones.
Too busy focusing on just eat orders.. One 'new guy' making queuing customers orders without help.. Literally took ages to get served despite being 3rd in line... Usually first class but not great here...
On ordering £21 worth of food yesterday on just eat, I received no food, yet told me it was delivered!! Disgusting, and I am taking it further than this believe me!! Just disgraceful service!! Never ever will I go near your shop again! People who order from here, BEWARE!!
Staff haven’t a clue what they are doing. Very unorganised. Arguing between themselves infront of customers. Very unprofessional. Jump back in your car and head down to Dalgety bay where you will be treated how you would expect.
So today I went into sub way at Hospital Hill Dunfermline. The wee young girl serving was amazing. A packed shop, multiple orders and she was so so courteous to everyone. She made our complex order to perfection and was unflappable. A very successful person in the making. Well done whoever you are.
Visited today with my daughter. I counted 6 young staff members with 1 serving all others chatting and not acknowledging Customers who are coming in, thrash metal music blaring in the back making it difficult to hear the staff member speaking. I won’t be back probably go to Dalgety Bay where the service is much better.
Worst experience ever! The music was ridiculously loud, the staff were swearing at each other and wiping their noses on their arms. No hygiene standards at all, hair wasn’t tied back so constantly being pushed behind the ear. Not one of them washed their hands and they didn’t look interested or like they wanted to be there. NO CUSTOMER SERVICE AT ALL! One of them put gherkins on a ham sub then realised it was no gherkins so took it off and just put it back. Disgusting!!! As a vegetarian I was disgusted and will never eat there
Restaurantji Recommends
It was amazing 10000/10 made me cream
Is it just me or is subway getting dearer and dearer? Pick staff who can actually work with customers... I have yet to vome accross a happy member of staff or one that even smiles! They are all so grumpy!
The staff get worse in each subway I visit! So miserable and grumpy. Hire staff that provide better customer service! Also, is it just me or has Sunway alot more expensive for what you buy?!
Staff very rude I won't shop again
Wow, what an experience that will have me never returning to this particular subway. The guy asks if i want my sub toasted to which i say no,i will have it microwaved. He then proceeded to set it up for the toaster to which i said “ that doesn’t look like a microwave “The reply was “oh eh a diny ken how to work the microwave “Absolutely farcical!!