Food preparation is poor.Food ❄️ cold. Then asked to heat under the grill. Told him where to Go X2 meals returned. Our company finished theirs and our meals came out. How can our meals take so long to make. UBER COMES FIRST CUSTOMER WAIT'
Gren Gobbleman
I don’t usually leave reviews, but this time I feel obligated to potentially save some of you from a disappointment time! I’ll use bullet points to get to the point.- I asked for no ice in my drink, got ice- the food we ordered took 7 minutes of sitting out before it arrived at our table (I’m a keen watcher) - some food was replaced due to temp.- burger was overcooked, which is usually standard.There are 2 of us, so service should’ve been a bit more snappy! Around 20 people sitting in the restaurant for our visit.I said a couple of years ago I wouldn’t be back because of the poor general quality. I decided to try again, and am not impressed!AVOID THIS PLACE.
Roo Roo
OMG this was an absolute disasterThe staff were very rude the meals were barely warm when they eventually arrived.We complained then got up and left, it was horrific and we will never be back.
Caroline Kirk
Marzena was so helpful, friendly and quick and we very much appreciated her washing her hands before serving my ceoliac son's gluten free meal.
Connor Harker
Ordered food from their bone jam on just eat. Spend £25 for the worst food I have ever ordered. £3.50 for about 15 chips. 9 pieces of chicken instead of 10 as ordered and chicken wings were dry. Sauces came in little pots wrapped in tape so you can’t open them without the sauce going everywhere. Waited over an hour and an half for delivery. So angry at how disappointing the whole experience was wish I hadn’t of wasted my £25 would never return or even consider going to their restaurant and can’t believe you guys hide behind a different name on just eat which has so many bad reviews but every single good review is from the same name with is very sus
Kim Kjaerside
Service was good, food was good and served promptly. Unfortunately a nearby table of adults were rather loud, so much so the staff turned the music up to overcome the noise. We've been a few times and usually good and friendly staff, shame this put a damper on our daughters birthday meal, someone should really have had a word with the table of adults, as it was clear many other diners we're not happy about their behaviour!
Lynn Lessels
First visit to Frankie and Bennys, wasn't sure if I was too old to enjoy?! Luv, luv, luved it! Staff were fab, nothing too much trouble, food gorgeous, can't wait to go back!Parking: Plenty disabled parking at front of restaurantWheelchair accessibility: Would say wheelchair accessible with no problem
Erica Wishart
Great place for a meal - good value to begin with, then we got an extra 30% off our mains because we had an Odeon ticket! Lovely staff, very clean tables and toilets, the Italian music & photos create a fun atmosphere.If they offered a wider choice of starters, I'd give the food 5 stars.
Tom Esparon
Enjoyable and the service was great. I did like the seating too, sort of American diner aesthetic. The apple crumble was really good with custard
Ash
Great atmosphere, really friendly staff, especially the polish lady.Ordered barbecue wings and hot wings for starters and chicken burger and steak main courses.The barbecue wings were swimming in sauce, would have been better with a little less, hot wings really good.The burger was ok and the steak was really good.Would try again.
Lovely night spent in ear Beautiful food fantastic service from staff very accommodating and helpful would highly recommend this restaurant well done to all the
ilikeguns 7
Excellent friendly service, clean and chilled. Our server Ross couldn't have been any more attentive ?. No long waits, food was lovey no complaints, will be back ?
jason ewing
I looove frankie & benny's but can't give a 5 star because of the recent price increase its only a couple of quid but it all adds up the service was great and the food tasted good and the atmosphere was nice will probably go again when in the area just not as muchParking: Loads of spacesKid-friendliness: Kids are always welcome
GITHIN ALIAS
Staffs should be trained some manners and maybe you should hire people who don’t have racist behaviour.
janetp1965
What can we say? Kofi was amazing!!! Full of fun and chat! Give that man a pay rise! The food was great and the service fab!
Food preparation is poor.Food ❄️ cold. Then asked to heat under the grill. Told him where to Go X2 meals returned. Our company finished theirs and our meals came out. How can our meals take so long to make. UBER COMES FIRST CUSTOMER WAIT'
I don’t usually leave reviews, but this time I feel obligated to potentially save some of you from a disappointment time! I’ll use bullet points to get to the point.- I asked for no ice in my drink, got ice- the food we ordered took 7 minutes of sitting out before it arrived at our table (I’m a keen watcher) - some food was replaced due to temp.- burger was overcooked, which is usually standard.There are 2 of us, so service should’ve been a bit more snappy! Around 20 people sitting in the restaurant for our visit.I said a couple of years ago I wouldn’t be back because of the poor general quality. I decided to try again, and am not impressed!AVOID THIS PLACE.
OMG this was an absolute disasterThe staff were very rude the meals were barely warm when they eventually arrived.We complained then got up and left, it was horrific and we will never be back.
Marzena was so helpful, friendly and quick and we very much appreciated her washing her hands before serving my ceoliac son's gluten free meal.
Ordered food from their bone jam on just eat. Spend £25 for the worst food I have ever ordered. £3.50 for about 15 chips. 9 pieces of chicken instead of 10 as ordered and chicken wings were dry. Sauces came in little pots wrapped in tape so you can’t open them without the sauce going everywhere. Waited over an hour and an half for delivery. So angry at how disappointing the whole experience was wish I hadn’t of wasted my £25 would never return or even consider going to their restaurant and can’t believe you guys hide behind a different name on just eat which has so many bad reviews but every single good review is from the same name with is very sus
Service was good, food was good and served promptly. Unfortunately a nearby table of adults were rather loud, so much so the staff turned the music up to overcome the noise. We've been a few times and usually good and friendly staff, shame this put a damper on our daughters birthday meal, someone should really have had a word with the table of adults, as it was clear many other diners we're not happy about their behaviour!
First visit to Frankie and Bennys, wasn't sure if I was too old to enjoy?! Luv, luv, luved it! Staff were fab, nothing too much trouble, food gorgeous, can't wait to go back!Parking: Plenty disabled parking at front of restaurantWheelchair accessibility: Would say wheelchair accessible with no problem
Great place for a meal - good value to begin with, then we got an extra 30% off our mains because we had an Odeon ticket! Lovely staff, very clean tables and toilets, the Italian music & photos create a fun atmosphere.If they offered a wider choice of starters, I'd give the food 5 stars.
Enjoyable and the service was great. I did like the seating too, sort of American diner aesthetic. The apple crumble was really good with custard
Great atmosphere, really friendly staff, especially the polish lady.Ordered barbecue wings and hot wings for starters and chicken burger and steak main courses.The barbecue wings were swimming in sauce, would have been better with a little less, hot wings really good.The burger was ok and the steak was really good.Would try again.
Restaurantji Recommends
Lovely night spent in ear Beautiful food fantastic service from staff very accommodating and helpful would highly recommend this restaurant well done to all the
Excellent friendly service, clean and chilled. Our server Ross couldn't have been any more attentive ?. No long waits, food was lovey no complaints, will be back ?
I looove frankie & benny's but can't give a 5 star because of the recent price increase its only a couple of quid but it all adds up the service was great and the food tasted good and the atmosphere was nice will probably go again when in the area just not as muchParking: Loads of spacesKid-friendliness: Kids are always welcome
Staffs should be trained some manners and maybe you should hire people who don’t have racist behaviour.
What can we say? Kofi was amazing!!! Full of fun and chat! Give that man a pay rise! The food was great and the service fab!