Have visited this place a couple of times. No impressed with the staff. You are left standing a waiting service. While they look at you from their side of the counter. Not at all friendly, actually quite disappointed by the service.
john ewing
Not the greatest for atmosphere or service.
Stewart Mackay
First time visit today, very nice facilities but all down hill after that. Very slow service with drive through customers being treated as priority, (why ?) the bacon roll was terrible in quality, quantity and over priced all served by emotionless staff.Next time I am in area will visit Greggs across the road, cheaper and has to be better. Will not be back.
Julie Stewart
Only stopped by briefly for a frappuccino. It was clean, service was prompt and friendly.
Mark Stevenson
Abysmal service. Joined drive through queue to be advised of 10 min wait and asked if we wished to order.We opted not to but we're then held in the queue as the car in front was waiting, which could have easily been resolved by asking the customer to park in the car park.No apology offered and no sense of customer service.
Billy Turner
Didn't eat. Coffee was decent
Brett Edwards
Good size store and great staff.
Carol Paterson
If you were in a hurry, this is not always best place to go, they can take a long time to serve you.Depends on who is making drinks to whether it's tasty or not, and they always run out of cakes/ pastries early on. Otherwise it's just another Starbucks.
Keith Miller
Time taken to receive drinks after order was about 10 minutes and it was not overly
Words fail me - the food was fine but the service awful, lacked interest, training and warmth. Paid £30 for two for lunch to eat in. Asked for a plate and was told they were all out, so had to eat out of a paper bag, everything served in dribs and drabs, other customers left speechless when asking for a plate, told no, then a tray, told they weren’t allowed to give out trays due to health and safety! On selecting a table we saw endless tables not cleared, perhaps if they did this they would have enough plates. It wasn’t busy, 4 staff on and only 3 in the queue! Drive through was being ignored. Starbucks I thought had standards - they need to check this branch out it’s giving your brand a bad name!
Lesley Wood
Just went for coffee but ended up having lunch and cake ??
erin w
absolutely horrendous 'pigs under blanket roll' as someone who is allergic to tomato ketchup, i didnt even ask for it and they gave me it without stating. i am now having a flare up in my car this is ridiculous i will not be returning.
Lana Andre
Had a very bad experience today. They mixed up my order, when I was trying to speak to them, no one cared. Eventually they re-made the coffee, but instead of a nice later I’ve got bitter cappuccino.
Kevin MIlne
This franchise really does go from bad to worse & that will be our last attempt here.On this visit we entered, no customers in front but 3 employees making drive thru orders, no issues there. 5 minutes pass, zero acknowledgment from any staff as they continue to make & take new orders from drive thru, 10 minutes later we leave.This is a service driven industry & they have now reached all time poor levels, it’s a shame because there are some food staff there, clearly lacking direction & good management.
Have visited this place a couple of times. No impressed with the staff. You are left standing a waiting service. While they look at you from their side of the counter. Not at all friendly, actually quite disappointed by the service.
Not the greatest for atmosphere or service.
First time visit today, very nice facilities but all down hill after that. Very slow service with drive through customers being treated as priority, (why ?) the bacon roll was terrible in quality, quantity and over priced all served by emotionless staff.Next time I am in area will visit Greggs across the road, cheaper and has to be better. Will not be back.
Only stopped by briefly for a frappuccino. It was clean, service was prompt and friendly.
Abysmal service. Joined drive through queue to be advised of 10 min wait and asked if we wished to order.We opted not to but we're then held in the queue as the car in front was waiting, which could have easily been resolved by asking the customer to park in the car park.No apology offered and no sense of customer service.
Didn't eat. Coffee was decent
Good size store and great staff.
If you were in a hurry, this is not always best place to go, they can take a long time to serve you.Depends on who is making drinks to whether it's tasty or not, and they always run out of cakes/ pastries early on. Otherwise it's just another Starbucks.
Time taken to receive drinks after order was about 10 minutes and it was not overly
Not a good selection of tea
Restaurantji Recommends
Words fail me - the food was fine but the service awful, lacked interest, training and warmth. Paid £30 for two for lunch to eat in. Asked for a plate and was told they were all out, so had to eat out of a paper bag, everything served in dribs and drabs, other customers left speechless when asking for a plate, told no, then a tray, told they weren’t allowed to give out trays due to health and safety! On selecting a table we saw endless tables not cleared, perhaps if they did this they would have enough plates. It wasn’t busy, 4 staff on and only 3 in the queue! Drive through was being ignored. Starbucks I thought had standards - they need to check this branch out it’s giving your brand a bad name!
Just went for coffee but ended up having lunch and cake ??
absolutely horrendous 'pigs under blanket roll' as someone who is allergic to tomato ketchup, i didnt even ask for it and they gave me it without stating. i am now having a flare up in my car this is ridiculous i will not be returning.
Had a very bad experience today. They mixed up my order, when I was trying to speak to them, no one cared. Eventually they re-made the coffee, but instead of a nice later I’ve got bitter cappuccino.
This franchise really does go from bad to worse & that will be our last attempt here.On this visit we entered, no customers in front but 3 employees making drive thru orders, no issues there. 5 minutes pass, zero acknowledgment from any staff as they continue to make & take new orders from drive thru, 10 minutes later we leave.This is a service driven industry & they have now reached all time poor levels, it’s a shame because there are some food staff there, clearly lacking direction & good management.