Walked out today, absolutely terrible attitude from older staff member, Asda got our custom
Kreeshmw
The food is tasty for a supermarket cafe and the staff are friendly. My son enjoys the chicken burger and the breakfasts have also been good. They do often run out of items, but seem to rely on a different company supplying their stock as they are not part the supermarket downstairs which seems a shame!
Ben Hortin
Good value for money and great customer service
Iain Weir
Staff numbers were very limited. The two staff members that were on duty (visible at least) were cheery though. There was only one bottle of ketchup which was being moved around tables and being shared by everyone. Tables were clean although the advertising cardboard things on the tables were torn and dirty looking. More expensive than I thought it would be for a supermarket cafe. Food quality was good. Hot drinks average.
Elliott Sebastian
Visited the cafe for a snack before shopping, staff were very warm and welcoming, good service, food arrived in good time and was a good temperature. Everything tasted very nice. I enjoyed my visit and will definitely be returning in future.
Rachel Lawson
Decent sized cafe, staff friendly, wifi available, food okay, and the toilets are weirdly blue.
Helen Kelso
I usually have had good service here but today was disappointing. 90mins before closing time there was no hot food from the menu available in spite of 3attempts to order and the final.attempt after being told it was available then after paying was told sorry it was finished too.I decided to head home early after a refund and managed to grab a coffee elsewhere..It's too bad a cafe that closes at 5 have nothing from their menu at 3.30pmSo different from my experience in Morrisons yesterday ..Very disappointing..
Gem W
The food was reasonable, but the service im afraid to say was not good. My partner ordered, and was told what he wanted was included in a breakfast so he said ok. Not knowing what a breakfast was. When they delivered a plate full of meat (both of us are vegetarian) we were obviously quite disappointed...we were made out to be wrong ourselves and when my husband asked what can be done, told that they would take the meat off and add an extra potato scone! ? So we had something completely different to what we initially went in for, and paid for half of what we ate basically! Any decent cafe would just realise theres been a miscommunication and make what we ordered but not here. The saying "the customer is always right" definitely does not apply in this cafe ? shame because the staff in the actual store and pharmacy are the loveliest people i have ever shopped with and i am and will continue to be a loyal customer in this Tesco store. Just quite ashame about the cafe experience, but theres plenty great places nearby so dont be put off visiting the store, there are brilliant restaurant's and cafe's within meters of the exit.
Anne Chilvers
My husband and I called in here for a coffee today whilst shopping and we were met with the rudest attitude from the member of staff who served us. She very brusquely told us to scan in which confused us as we are from UK and no longer have NHS app she then shouted at us to put the phone camera on the app and then proceeded to slam our coffeesdown on the tray. It was horrendous never again. We had no problem giving our details but jyst were not usef to this app.
Gemma Wilson
The food was reasonable, but the service im afraid to say was not good. My partner ordered, and was told what he wanted was included in a breakfast so he said ok. Not knowing what a breakfast was. When they delivered a plate full of meat (both of us are vegetarian) we were obviously quite disappointed...we were made out to be wrong ourselves and when my husband asked what can be done, told that they would take the meat off and add an extra potato scone! ? So we had something completely different to what we initially went in for, and paid for half of what we ate basically! Any decent cafe would just realise theres been a miscommunication and make what we ordered but not here. The saying "the customer is always right" definitely does not apply in this cafe ? shame because the staff in the actual store and pharmacy are the loveliest people i have ever shopped with and i am and will continue to be a loyal customer in this Tesco store. Just quite ashame about the cafe experience, but theres plenty great places nearby so dont be put off visiting the store, there are brilliant restaurant's and cafe's within meters of the exit.
Massive thank you to Jackie and all her colleagues at Tesco Galashiels for the their kind donations for Mother’s Day. So Un expected but Truly great full, the ladies will enjoy the gifts over the weekend. Thank you from all the staff and Residents at Riverside Healthcare centre Selkirk
Mike Bradford
While the foods looks good and tastes not too bad you just get nowhere near enough on your plate , i ordered what they called ' THE BREAKFAST ' and have to say I was disappointed as there was only 6 items on my plate and did not include any tea or toast
Linda Corcoran
Very short staffed, long wait for food 30mins, waited 15mins for coffee, dirty dishes stacked up nowhere to put full trays of dirty dishes apart from leaving on table. But Jack was great xx
Brian Sharp
Great choice on the menu. Freshly cooked food. Very friendly helpful staff. Recommended
909elliea
It's so disgusting. Service is awful staff so rude the way they speak to elderly people is so annoying. Is there someone who can take care of this situation. We customer go spend our money and listen rubbish from your staff no way. Please can someone handle the situation or just shut the cafe. I sont want to go there and get insulted. After shopping we thought will eat our lunch but to see the staff behaviour we had to just get away from there.
Walked out today, absolutely terrible attitude from older staff member, Asda got our custom
The food is tasty for a supermarket cafe and the staff are friendly. My son enjoys the chicken burger and the breakfasts have also been good. They do often run out of items, but seem to rely on a different company supplying their stock as they are not part the supermarket downstairs which seems a shame!
Good value for money and great customer service
Staff numbers were very limited. The two staff members that were on duty (visible at least) were cheery though. There was only one bottle of ketchup which was being moved around tables and being shared by everyone. Tables were clean although the advertising cardboard things on the tables were torn and dirty looking. More expensive than I thought it would be for a supermarket cafe. Food quality was good. Hot drinks average.
Visited the cafe for a snack before shopping, staff were very warm and welcoming, good service, food arrived in good time and was a good temperature. Everything tasted very nice. I enjoyed my visit and will definitely be returning in future.
Decent sized cafe, staff friendly, wifi available, food okay, and the toilets are weirdly blue.
I usually have had good service here but today was disappointing. 90mins before closing time there was no hot food from the menu available in spite of 3attempts to order and the final.attempt after being told it was available then after paying was told sorry it was finished too.I decided to head home early after a refund and managed to grab a coffee elsewhere..It's too bad a cafe that closes at 5 have nothing from their menu at 3.30pmSo different from my experience in Morrisons yesterday ..Very disappointing..
The food was reasonable, but the service im afraid to say was not good. My partner ordered, and was told what he wanted was included in a breakfast so he said ok. Not knowing what a breakfast was. When they delivered a plate full of meat (both of us are vegetarian) we were obviously quite disappointed...we were made out to be wrong ourselves and when my husband asked what can be done, told that they would take the meat off and add an extra potato scone! ? So we had something completely different to what we initially went in for, and paid for half of what we ate basically! Any decent cafe would just realise theres been a miscommunication and make what we ordered but not here. The saying "the customer is always right" definitely does not apply in this cafe ? shame because the staff in the actual store and pharmacy are the loveliest people i have ever shopped with and i am and will continue to be a loyal customer in this Tesco store. Just quite ashame about the cafe experience, but theres plenty great places nearby so dont be put off visiting the store, there are brilliant restaurant's and cafe's within meters of the exit.
My husband and I called in here for a coffee today whilst shopping and we were met with the rudest attitude from the member of staff who served us. She very brusquely told us to scan in which confused us as we are from UK and no longer have NHS app she then shouted at us to put the phone camera on the app and then proceeded to slam our coffeesdown on the tray. It was horrendous never again. We had no problem giving our details but jyst were not usef to this app.
The food was reasonable, but the service im afraid to say was not good. My partner ordered, and was told what he wanted was included in a breakfast so he said ok. Not knowing what a breakfast was. When they delivered a plate full of meat (both of us are vegetarian) we were obviously quite disappointed...we were made out to be wrong ourselves and when my husband asked what can be done, told that they would take the meat off and add an extra potato scone! ? So we had something completely different to what we initially went in for, and paid for half of what we ate basically! Any decent cafe would just realise theres been a miscommunication and make what we ordered but not here. The saying "the customer is always right" definitely does not apply in this cafe ? shame because the staff in the actual store and pharmacy are the loveliest people i have ever shopped with and i am and will continue to be a loyal customer in this Tesco store. Just quite ashame about the cafe experience, but theres plenty great places nearby so dont be put off visiting the store, there are brilliant restaurant's and cafe's within meters of the exit.
Restaurantji Recommends
Massive thank you to Jackie and all her colleagues at Tesco Galashiels for the their kind donations for Mother’s Day. So Un expected but Truly great full, the ladies will enjoy the gifts over the weekend. Thank you from all the staff and Residents at Riverside Healthcare centre Selkirk
While the foods looks good and tastes not too bad you just get nowhere near enough on your plate , i ordered what they called ' THE BREAKFAST ' and have to say I was disappointed as there was only 6 items on my plate and did not include any tea or toast
Very short staffed, long wait for food 30mins, waited 15mins for coffee, dirty dishes stacked up nowhere to put full trays of dirty dishes apart from leaving on table. But Jack was great xx
Great choice on the menu. Freshly cooked food. Very friendly helpful staff. Recommended
It's so disgusting. Service is awful staff so rude the way they speak to elderly people is so annoying. Is there someone who can take care of this situation. We customer go spend our money and listen rubbish from your staff no way. Please can someone handle the situation or just shut the cafe. I sont want to go there and get insulted. After shopping we thought will eat our lunch but to see the staff behaviour we had to just get away from there.