Booking at 2.15 for afternoon tea - wasn’t served any tea until 2.55 - 15 mins after the food had been served. Food was fine, however when we were clearly finished and moved our dishes to the front of the table - the 2 waiters made no effort to clear the table and allow us to get the bill. After waiting 25/30 minutes for their attention, it wasn’t until we put our jackets on (shock) that we eventually got the attention of the waiters - one of which I believe was the manager. Seemed they preferred to have a conversation with each other outside the restaurant rather than doing what they get paid to do. Won’t be back and wouldn’t recommended this horrible service.
Helen Petrie
I was there for my 80th birthday. It was a lovely day. Food was scrumptious. Service excellent. Thoroughly recommend.
MMA502912
Excellent choice was a friend’s birthday. Nice variety of small breakfast rolls with usual fillings and relish. Scones and croissants were ok too and as much tea coffees as you want. Staff lovely and didn’t throw us out even although we exceeded our 2 hours
Sara Johnston
Visited here this week for a festive afternoon tea and it was amazing. Great service and the food was amazing - and there was plenty of it. This was my 2nd time having afternoon tea here and would definitely recommend.
Cathie Forrest
Had the most lovely afternoon tea ☕ the best one as yet? Birthday present from my step daughter.
Ev155
What a wonderful time we spent here today. I hadn’t seen my friend for nearly 3 years as we now live at opposite ends of the country. I have coeliac disease so choosing where I can eat safely is the first thing to sort out before any social occasion. I booked Cup in the Merchant City as I’d seen It recommended on a facebook coeliac page..we all want to help each other. It was not the cheapest option in the city but I reckon today proved it was the best option. We were early..it was dreich outside and we took the chance of turning up half an hour before our booking to see if we could even sit in with a drink before afternoon tea service. The maitre de was just delightful. It was not a problem. He laid our table and brought us drinks. When the trays arrived my gluten free one was separate and when I went later to congratulate the chef on how good it was he told me he was sorry that the mince pie was not homemade! I’ve been for many snacks where the gluten free options were ALL bought in prepacked! Everything else was made in house and was delicious. Neither my friend or I could finish the tray of goodies but we were given goody boxes to take home. We were fortunate it was not too busy and the staff kindly let us sit and catch up way over our allotted time…they definitely deserved their tip ??. Well worth a visit and in our opinion great value for money. Thanks lads.
Stella Babayan
Le « afternoon tea » était assez décevant: les mignardises sucrées n’étaient pas spécialement bonnes; les petits sandwich salés n’étaient absolument pas travaillé. Le seul point positif était les scones et le large choix de thé
mollyjg
My workmates chose this lovely venue for my retirement party and I couldn't have been more pleased. The staff covering 'The Tasting Room' yesterday were so efficient and accommodating and the food was excellent. My colleagues with dietary requirements were very happy with their selections also. I've been to CUP before and I'm confident I'll be back!
Gordon K
The afternoon tea is brilliant .It was a gift from my brother and I'd recommend it as a present .In fact I'm going to do that for a friend soon .
Fabulous afternoon tea, lovely place in Virginia Court. The waitress (sorry didn't get her name) was very nice, helpful and attentive without being overbearing. We really enjoyed our visit and will definitely come back. I have already recommended Cup to at least 3 other people. Great place ?
Jane Nelson
My daughter and I had afternoon tea here as part of a spa day. The best afternoon tea we have had in a long time. Staff were amazing and very friendly. A great atmosphere. Won’t be going anywhere else now. 10 out of 10. ❤️ see you soon ☕️ ❤️ thank you all so much ❤️
Fatima Ansari
Food was above average. Person waiting on us kept rushing us on deciding what we wanted to order, showing up every two minutes. Place looks more like a pub than a tea room.
Passenger61310177315
I decided to try this from a TA recommendation. We were very pleased. No booking required and staff were very chatty/polite. We ate eggs florentine and smoked salmon and scrambled eggs on sourdough. I really enjoyed the EF, but the scrambled eggs were a little over on the smoked salmon. Very nice americano to wash it all down with, though. Thank you very much.
146CCurrie
Using voucher for afternoon tea. Staff took time to explain how the experience would proceed and also everything delivered on the cute wooden tea stands. There was enough variety in the edibles and we were offered the option of boxing what we did not consume to take away. The location feels like a secret spot, decor is charming and the staff are helpful and polite.
Very expensive very slow at
Booking at 2.15 for afternoon tea - wasn’t served any tea until 2.55 - 15 mins after the food had been served. Food was fine, however when we were clearly finished and moved our dishes to the front of the table - the 2 waiters made no effort to clear the table and allow us to get the bill. After waiting 25/30 minutes for their attention, it wasn’t until we put our jackets on (shock) that we eventually got the attention of the waiters - one of which I believe was the manager. Seemed they preferred to have a conversation with each other outside the restaurant rather than doing what they get paid to do. Won’t be back and wouldn’t recommended this horrible service.
I was there for my 80th birthday. It was a lovely day. Food was scrumptious. Service excellent. Thoroughly recommend.
Excellent choice was a friend’s birthday. Nice variety of small breakfast rolls with usual fillings and relish. Scones and croissants were ok too and as much tea coffees as you want. Staff lovely and didn’t throw us out even although we exceeded our 2 hours
Visited here this week for a festive afternoon tea and it was amazing. Great service and the food was amazing - and there was plenty of it. This was my 2nd time having afternoon tea here and would definitely recommend.
Had the most lovely afternoon tea ☕ the best one as yet? Birthday present from my step daughter.
What a wonderful time we spent here today. I hadn’t seen my friend for nearly 3 years as we now live at opposite ends of the country. I have coeliac disease so choosing where I can eat safely is the first thing to sort out before any social occasion. I booked Cup in the Merchant City as I’d seen It recommended on a facebook coeliac page..we all want to help each other. It was not the cheapest option in the city but I reckon today proved it was the best option. We were early..it was dreich outside and we took the chance of turning up half an hour before our booking to see if we could even sit in with a drink before afternoon tea service. The maitre de was just delightful. It was not a problem. He laid our table and brought us drinks. When the trays arrived my gluten free one was separate and when I went later to congratulate the chef on how good it was he told me he was sorry that the mince pie was not homemade! I’ve been for many snacks where the gluten free options were ALL bought in prepacked! Everything else was made in house and was delicious. Neither my friend or I could finish the tray of goodies but we were given goody boxes to take home. We were fortunate it was not too busy and the staff kindly let us sit and catch up way over our allotted time…they definitely deserved their tip ??. Well worth a visit and in our opinion great value for money. Thanks lads.
Le « afternoon tea » était assez décevant: les mignardises sucrées n’étaient pas spécialement bonnes; les petits sandwich salés n’étaient absolument pas travaillé. Le seul point positif était les scones et le large choix de thé
My workmates chose this lovely venue for my retirement party and I couldn't have been more pleased. The staff covering 'The Tasting Room' yesterday were so efficient and accommodating and the food was excellent. My colleagues with dietary requirements were very happy with their selections also. I've been to CUP before and I'm confident I'll be back!
The afternoon tea is brilliant .It was a gift from my brother and I'd recommend it as a present .In fact I'm going to do that for a friend soon .
Restaurantji Recommends
Fabulous afternoon tea, lovely place in Virginia Court. The waitress (sorry didn't get her name) was very nice, helpful and attentive without being overbearing. We really enjoyed our visit and will definitely come back. I have already recommended Cup to at least 3 other people. Great place ?
My daughter and I had afternoon tea here as part of a spa day. The best afternoon tea we have had in a long time. Staff were amazing and very friendly. A great atmosphere. Won’t be going anywhere else now. 10 out of 10. ❤️ see you soon ☕️ ❤️ thank you all so much ❤️
Food was above average. Person waiting on us kept rushing us on deciding what we wanted to order, showing up every two minutes. Place looks more like a pub than a tea room.
I decided to try this from a TA recommendation. We were very pleased. No booking required and staff were very chatty/polite. We ate eggs florentine and smoked salmon and scrambled eggs on sourdough. I really enjoyed the EF, but the scrambled eggs were a little over on the smoked salmon. Very nice americano to wash it all down with, though. Thank you very much.
Using voucher for afternoon tea. Staff took time to explain how the experience would proceed and also everything delivered on the cute wooden tea stands. There was enough variety in the edibles and we were offered the option of boxing what we did not consume to take away. The location feels like a secret spot, decor is charming and the staff are helpful and polite.