Typical Starbucks. Unfortunately staff training in progress, so service quite slow. Appreciate this is necessary, but should ensure they keep wait time under control.
Phil Petelski
Visit this location often when passing through.I'd just like to acknowledge the always kind and courteous staff, even in the event of the obnoxious gentleman needlessly whining at employees for no reason other than to create a scene.Will be back ?
Lee Ford
Cold. I can only assume that Starbucks keep their places cold on purpose to discourage their customers staying too long or force them to buy another hot drink.
Justin Reeves
30 customers queuing, 2 staff, 1 of which clearly not happy getting his hands dirty. What can possibly go wrong with this setup?
John Macfarlane
Long trip and heading home, staff amazing tonight and like family.16-08-2023 1745pmThese guys need a raise ❤️
JohnCracknell
Starbucks at the Gretna services on the M74 is a great location to take a break. The usual good Starbucks coffee and service all in a great place if you require other services
Karen McAulay
I love the coffee, but the system of calling out names doesn't work very well if you are hard of hearing and cannot HEAR your name over the background noise.
arnietwo
Just bought a carryout coffee, but guy on till very helpfull, went beyond expected !!
Rhiannon Wilson
Always had a good coffee here never any issues. Lovely staff. I don't know if Dave the boss was having a bad day but he was really rude to his staff who were noticeably embarrassed by this. Really no need as they have always been great to us.
Greg Stewart
Girl making coffee is not using a thermometer to measure milk temperature and as a result it tastes burnt.
A very busy Starbucks but with very quick service. Staff are friendly.
Alex Mackay
Was fine, just to pick up coffee
Geoff Miles
Quite slow service and not particularly cheap.
Norma Murray
I always enjoy Starbucks,wherever I am, they never disappoint. Thanks ?
I Avro
Nice atmosphere for motorway services but be aware that the coffee is very much on the weak side, you would need at least two cups to get a caffeine boost from their americano. Gets very busy, so be prepared to queue for your order
Typical Starbucks. Unfortunately staff training in progress, so service quite slow. Appreciate this is necessary, but should ensure they keep wait time under control.
Visit this location often when passing through.I'd just like to acknowledge the always kind and courteous staff, even in the event of the obnoxious gentleman needlessly whining at employees for no reason other than to create a scene.Will be back ?
Cold. I can only assume that Starbucks keep their places cold on purpose to discourage their customers staying too long or force them to buy another hot drink.
30 customers queuing, 2 staff, 1 of which clearly not happy getting his hands dirty. What can possibly go wrong with this setup?
Long trip and heading home, staff amazing tonight and like family.16-08-2023 1745pmThese guys need a raise ❤️
Starbucks at the Gretna services on the M74 is a great location to take a break. The usual good Starbucks coffee and service all in a great place if you require other services
I love the coffee, but the system of calling out names doesn't work very well if you are hard of hearing and cannot HEAR your name over the background noise.
Just bought a carryout coffee, but guy on till very helpfull, went beyond expected !!
Always had a good coffee here never any issues. Lovely staff. I don't know if Dave the boss was having a bad day but he was really rude to his staff who were noticeably embarrassed by this. Really no need as they have always been great to us.
Girl making coffee is not using a thermometer to measure milk temperature and as a result it tastes burnt.
Restaurantji Recommends
A very busy Starbucks but with very quick service. Staff are friendly.
Was fine, just to pick up coffee
Quite slow service and not particularly cheap.
I always enjoy Starbucks,wherever I am, they never disappoint. Thanks ?
Nice atmosphere for motorway services but be aware that the coffee is very much on the weak side, you would need at least two cups to get a caffeine boost from their americano. Gets very busy, so be prepared to queue for your order