Woman was on her own rushed off her feet, couldn’t have been nicer and apologetic, food was nice definitely will be backKid-friendliness: Very pleasant to kids, we had our 2 year old with usWheelchair accessibility: All on the flat, wheelchairs and pram friendly
Josh Brown
Kicked out for sitting at a table out of the 15 other empty tables, didn’t get to order. Wont be going back!
Eoghainn Maciver
sat at my seat some lady told me to leave for no reason won’t be back anytime soon?
Avengersboy 484
Absolutely horrible I was waiting for my food and got kicked out.waste of time and money.Would not recommend
Oliver Jones
MidParking: Park inside the building
Karenza R
It was an hour before they closed and we were treated as if we were an inconvenience. The only visible staff member was in one of the cafe booths doing some work on a laptop and looked frustrated as we went up to the counter. She looked at us annoyed whilst taking our small order and muttered “for f*cks sake” when she turned around to make the drinks at the coffee machine. There was three of us, we were all calm and patient with her. After she gave us our drinks at our table, more customers arrived after we sat down and she turned away to stomp back behind the counter. It felt as if she had been left to do everything on her own and didn’t expect any customers to come in around 3pm. When i went home later that day, i told my dad about the situation and he asked what the lady looked like. I described her to him and he nodded his head, telling me he had a near enough same experience with her. I felt bad for the lady as i think she was the only one working the cafe apart from maybe a dishwasher in the back. Coffees were nice, just need more staff.
Tim Lawson
Posting a review because of a 5 min visit. Stopped in to have breakfast while shopping the Range and were promptly ignored by the girl organising food behind the counter. When she decided to finally acknowledge we were standing there she said she'd be with us in a minute. After which she slowly, picked up a few things, which could've been left the 30 sec our order would've taken, and then slowly, like she was walking in tar, walked out from the front to the back room to disappear, while continuing to acknowledge our wait. Now I'm more patient than my wife when being ignored but this was all unsat in a customer service position and while the food looked nice in the display, we'll never know and we plan to never return following this experience. Good luck running your café in this manner...
GoPlaces606578
We arrived when hardly anyone was in the cafe so no excuses for the following debacle. Greeted coldly by the lady behind the counter and made to feel rushed to order for some reason. When I asked what soup of the day was she pointed to 2 store bought offerings in plastic containers on a shelf. As we tried to make further decisions from the rest of the limited and uninspiring menu, she suddenly dissapeared and then the other the lady at the register says "Is that all?". Oh dear. Everything then arrived at the table in a very gruff and slammed down way. The £3.15 soup was barely edible and they even managed to make a pot of tea undrinkable. The store bought toastie was edible but only because all they had to do was heat it up. So, £14.50 for a lunch that was mostly unedible and terrible service. Needless to say, will not be returning and advise others to steer clear. Not great Dee Dee. Deserves 0/5.
AIMEECBAYLISS
Was in this afternoon and ordered our food and coffees to then have a few issues. My grandparents had ordered a mocha and a hot chocolate but when our drinks were delivered we were not told which one was which. Then when they had tasted both the drinks they weren’t very hot either. The food then arrive and can not complain about the toastie, panini or the baked potato all of which were perfect but the side of curly fries ordered was not good. They were barely cooked some of them were actually very under cooked. Some were black in places but then the rest of them were just soggy.
Kikakika3
I'm visiting the DeeDee's café at the Range in Aberdeen every Saturday and this place needs more staff. Between the hours 1pm and 2.30pm it gets really busy and the 2 girls working there are trying SO hard to accommodate everyone but they cannot manage in time, something that it's not their fault. They have to take orders, prepare drinks and food, clean tables, serve and God knows what else. I was counting the waiting time for customers to order and be served because this happens constantly. The 3rd person working there which is the manager, always leaves during these hours for his break. Customers had to wait at least 20 minutes in the queue. An old lady was waiting 40 (yes, I had a watch and counted the time). 4 couples walked out. If anyone from the management wants to check if I'm exaggerating, just go there as a customer or watch footage from the CCTV. Those 2 girls are brilliant in what they are doing and they do not deserve to be left alone during the busiest time of the day.
Wow, staff are extremely rude and want to remember if they don’t like the general public she’s in the wrong job. Acted very irritated when serving and manners seemed something of the past. Wouldn’t return to the cafe.
Woman was on her own rushed off her feet, couldn’t have been nicer and apologetic, food was nice definitely will be backKid-friendliness: Very pleasant to kids, we had our 2 year old with usWheelchair accessibility: All on the flat, wheelchairs and pram friendly
Kicked out for sitting at a table out of the 15 other empty tables, didn’t get to order. Wont be going back!
sat at my seat some lady told me to leave for no reason won’t be back anytime soon?
Absolutely horrible I was waiting for my food and got kicked out.waste of time and money.Would not recommend
MidParking: Park inside the building
It was an hour before they closed and we were treated as if we were an inconvenience. The only visible staff member was in one of the cafe booths doing some work on a laptop and looked frustrated as we went up to the counter. She looked at us annoyed whilst taking our small order and muttered “for f*cks sake” when she turned around to make the drinks at the coffee machine. There was three of us, we were all calm and patient with her. After she gave us our drinks at our table, more customers arrived after we sat down and she turned away to stomp back behind the counter. It felt as if she had been left to do everything on her own and didn’t expect any customers to come in around 3pm. When i went home later that day, i told my dad about the situation and he asked what the lady looked like. I described her to him and he nodded his head, telling me he had a near enough same experience with her. I felt bad for the lady as i think she was the only one working the cafe apart from maybe a dishwasher in the back. Coffees were nice, just need more staff.
Posting a review because of a 5 min visit. Stopped in to have breakfast while shopping the Range and were promptly ignored by the girl organising food behind the counter. When she decided to finally acknowledge we were standing there she said she'd be with us in a minute. After which she slowly, picked up a few things, which could've been left the 30 sec our order would've taken, and then slowly, like she was walking in tar, walked out from the front to the back room to disappear, while continuing to acknowledge our wait. Now I'm more patient than my wife when being ignored but this was all unsat in a customer service position and while the food looked nice in the display, we'll never know and we plan to never return following this experience. Good luck running your café in this manner...
We arrived when hardly anyone was in the cafe so no excuses for the following debacle. Greeted coldly by the lady behind the counter and made to feel rushed to order for some reason. When I asked what soup of the day was she pointed to 2 store bought offerings in plastic containers on a shelf. As we tried to make further decisions from the rest of the limited and uninspiring menu, she suddenly dissapeared and then the other the lady at the register says "Is that all?". Oh dear. Everything then arrived at the table in a very gruff and slammed down way. The £3.15 soup was barely edible and they even managed to make a pot of tea undrinkable. The store bought toastie was edible but only because all they had to do was heat it up. So, £14.50 for a lunch that was mostly unedible and terrible service. Needless to say, will not be returning and advise others to steer clear. Not great Dee Dee. Deserves 0/5.
Was in this afternoon and ordered our food and coffees to then have a few issues. My grandparents had ordered a mocha and a hot chocolate but when our drinks were delivered we were not told which one was which. Then when they had tasted both the drinks they weren’t very hot either. The food then arrive and can not complain about the toastie, panini or the baked potato all of which were perfect but the side of curly fries ordered was not good. They were barely cooked some of them were actually very under cooked. Some were black in places but then the rest of them were just soggy.
I'm visiting the DeeDee's café at the Range in Aberdeen every Saturday and this place needs more staff. Between the hours 1pm and 2.30pm it gets really busy and the 2 girls working there are trying SO hard to accommodate everyone but they cannot manage in time, something that it's not their fault. They have to take orders, prepare drinks and food, clean tables, serve and God knows what else. I was counting the waiting time for customers to order and be served because this happens constantly. The 3rd person working there which is the manager, always leaves during these hours for his break. Customers had to wait at least 20 minutes in the queue. An old lady was waiting 40 (yes, I had a watch and counted the time). 4 couples walked out. If anyone from the management wants to check if I'm exaggerating, just go there as a customer or watch footage from the CCTV. Those 2 girls are brilliant in what they are doing and they do not deserve to be left alone during the busiest time of the day.
Restaurantji Recommends
Wow, staff are extremely rude and want to remember if they don’t like the general public she’s in the wrong job. Acted very irritated when serving and manners seemed something of the past. Wouldn’t return to the cafe.