I quite liked the place. Staff was very friendly and food was good! Calamari could use more flavour though.
Anushri Jhawar
I had a terrible and frustrating experience. After patiently waiting for my food for 45mins, I asked the waiter for my food and I got a rude reply "but I got you the starters". And people who arrived after me were savoring their food before me.Their food portion is also not sufficient. We ordered 4 different dishes and yet four of us were not full when we left.Quite poorly trained staff.
Jodie
The waitress is not nice and arrogant (she rolls her eyes when asking for water), for their convenience they sit all the customers in a crowded corner even when there are a lot of empty seats. The food is mediocre, the pizza is even a bit cold, not the best experience here.
pink butterfly
1st day we had a take out Pizza.. 1) Who doesn't cut a pizza especially in a touristy town am I supposed carry a pizza-cutter on my vacation? 2) it was oval didnt even taste good!2. Service charge is through the roof and yet our server didnt even pack our left overs when we went next day for dine in dinner. The Pasta was good and garlic bread was -5 out of 5, no words for how horrible it was.To summarize food was hit and miss. Service could be alot better for the premium prices that are charged.
Robert Currie
Food excellent, service very good. Atmosphere ok, but table very close together, dinner for 3 felt like dinner for 6 with tables either side of us. That said, will definitely be back as a lot of dishes looked fantastic.
Tammy Meier
Shocking service. There was one man waiter (Phillip) who was lovely and tried to help but the waitress was rude. They ran out of hot chocolate so served us one that was half full. The only thing that was good was the pizza which we got in takeaway, but it wasn’t cut.. I wouldn’t come back here and I wouldn’t recommend this.
chloe smith
Great place for eating out with friends! Food is beautiful! Only think is the service we asked for new drinks and they took a long time or didn’t come till we reminded the waitress! Staff were lovely though!Always book as gets very
Niek VH
Very nice restaurant on a great location. The lady that helped us was really kind and was a great help. The food was good. We had a shared plate together, and we've had a good meal for the late afternoon. Ready, with full bellies back from Inverness to Edinburgh!
Malcolm Macleod
I had a three course meal here a few weeks ago and to say that I was impressed would be an understatement. The place, cutlery and glasses are clean and tidy, the staff are very polite and the service is very quick. I had a Meatballs for starter which was very tasty, Carbonara and Fries for Main which were absolutely delicious and best of all there Brownie for dessert was just exquisite. This place is also very good at serving people with all allergies, so all people are able to eat here. I would highly recommend this restaurant to anyone.
Scott Darby
We enjoyed our dinner at Zizzi. It was fairly busy, so I recommend getting a reservation. Join their loyalty club, and you can also get a free starter. The cheesy garlic bread was good. You can also get an Italian pizza for around £16. It was a fair price for a solid meal in a relatively expensive tourist area. I would pass on the spritz, as it wasn't great. The service staff did a good job.
- Good food.- Friendly staff.Parking: It is convenient to use the Castle Street Town House Car Park at IV2 3EE, which is 3 minutes’ walk from Zizzi.
Michelle C
Used to love this place, great options for vegan and glutenfree diets. However, they changed the order process so if you have food allergies you have to order through a QR code. If you don't have a smartphone you can't order. I used to get offered a tablet to use for ordering, which was quite awkward, but worked. Now the staff has changed and they are so unhelpful and uninterested I couldn't order. I had to ask for a tablet several times, eventually she gave me one that didn't work. She took the order verbally (which apparently they're not allowed to do any more for food allergies, so I was told, so she must have breached their policy). Took a long time to arrive, my espresso never came and I had to wait at the door for it after we had paid the bill. Very uncomfortable way to finish a meal. The tabs only have boiling hot water so when I washed my hands I was scolded. Tried all sinks, but apparently the men's toilets are the same.
CharlesG384
My wife and I had an excellent dinner here. We shared a pizza primavera and a chicken and prosciutto salad. The flavors were very good and the portions generous. There is a nice dessert menu and we really enjoyed the black cherry and amaretto cheesecake.
Lindsay M
Food was awful, uneatable. Clear the staff didn’t care less. Was the worst experience ever. Do not go here! Such shame as I have been in several other Zizi’s and its always been amazing.
magic5960
We turned up at Zizzi without a booking after our original booking at the Beefeater fell through at extremely short notice. Staff were really helpful and squeezed us in even though they were really busy and were booked up. All staff were friendly and efficient and the food was very good (probably better than we would have had at the Beefeater!). No complaints at all, all very positive. Thank you
I quite liked the place. Staff was very friendly and food was good! Calamari could use more flavour though.
I had a terrible and frustrating experience. After patiently waiting for my food for 45mins, I asked the waiter for my food and I got a rude reply "but I got you the starters". And people who arrived after me were savoring their food before me.Their food portion is also not sufficient. We ordered 4 different dishes and yet four of us were not full when we left.Quite poorly trained staff.
The waitress is not nice and arrogant (she rolls her eyes when asking for water), for their convenience they sit all the customers in a crowded corner even when there are a lot of empty seats. The food is mediocre, the pizza is even a bit cold, not the best experience here.
1st day we had a take out Pizza.. 1) Who doesn't cut a pizza especially in a touristy town am I supposed carry a pizza-cutter on my vacation? 2) it was oval didnt even taste good!2. Service charge is through the roof and yet our server didnt even pack our left overs when we went next day for dine in dinner. The Pasta was good and garlic bread was -5 out of 5, no words for how horrible it was.To summarize food was hit and miss. Service could be alot better for the premium prices that are charged.
Food excellent, service very good. Atmosphere ok, but table very close together, dinner for 3 felt like dinner for 6 with tables either side of us. That said, will definitely be back as a lot of dishes looked fantastic.
Shocking service. There was one man waiter (Phillip) who was lovely and tried to help but the waitress was rude. They ran out of hot chocolate so served us one that was half full. The only thing that was good was the pizza which we got in takeaway, but it wasn’t cut.. I wouldn’t come back here and I wouldn’t recommend this.
Great place for eating out with friends! Food is beautiful! Only think is the service we asked for new drinks and they took a long time or didn’t come till we reminded the waitress! Staff were lovely though!Always book as gets very
Very nice restaurant on a great location. The lady that helped us was really kind and was a great help. The food was good. We had a shared plate together, and we've had a good meal for the late afternoon. Ready, with full bellies back from Inverness to Edinburgh!
I had a three course meal here a few weeks ago and to say that I was impressed would be an understatement. The place, cutlery and glasses are clean and tidy, the staff are very polite and the service is very quick. I had a Meatballs for starter which was very tasty, Carbonara and Fries for Main which were absolutely delicious and best of all there Brownie for dessert was just exquisite. This place is also very good at serving people with all allergies, so all people are able to eat here. I would highly recommend this restaurant to anyone.
We enjoyed our dinner at Zizzi. It was fairly busy, so I recommend getting a reservation. Join their loyalty club, and you can also get a free starter. The cheesy garlic bread was good. You can also get an Italian pizza for around £16. It was a fair price for a solid meal in a relatively expensive tourist area. I would pass on the spritz, as it wasn't great. The service staff did a good job.
Restaurantji Recommends
- Good food.- Friendly staff.Parking: It is convenient to use the Castle Street Town House Car Park at IV2 3EE, which is 3 minutes’ walk from Zizzi.
Used to love this place, great options for vegan and glutenfree diets. However, they changed the order process so if you have food allergies you have to order through a QR code. If you don't have a smartphone you can't order. I used to get offered a tablet to use for ordering, which was quite awkward, but worked. Now the staff has changed and they are so unhelpful and uninterested I couldn't order. I had to ask for a tablet several times, eventually she gave me one that didn't work. She took the order verbally (which apparently they're not allowed to do any more for food allergies, so I was told, so she must have breached their policy). Took a long time to arrive, my espresso never came and I had to wait at the door for it after we had paid the bill. Very uncomfortable way to finish a meal. The tabs only have boiling hot water so when I washed my hands I was scolded. Tried all sinks, but apparently the men's toilets are the same.
My wife and I had an excellent dinner here. We shared a pizza primavera and a chicken and prosciutto salad. The flavors were very good and the portions generous. There is a nice dessert menu and we really enjoyed the black cherry and amaretto cheesecake.
Food was awful, uneatable. Clear the staff didn’t care less. Was the worst experience ever. Do not go here! Such shame as I have been in several other Zizi’s and its always been amazing.
We turned up at Zizzi without a booking after our original booking at the Beefeater fell through at extremely short notice. Staff were really helpful and squeezed us in even though they were really busy and were booked up. All staff were friendly and efficient and the food was very good (probably better than we would have had at the Beefeater!). No complaints at all, all very positive. Thank you