40 minute wait time, in the restaurant when you place order. Just eat drivers take priority, so very little non driver orders come out.
Stewart Logan
No salt in whole restaurant. You would think they would tell you before you spend your money that there is no salt to season your food. Chips were cold.
Abbie Hale
4th time just eat order hasn’t arrived it’s a joke just eat should be removing them.When food has arrived before its came with multiple missing items. It’s been open long enough so staff should know how to put orders together or are they all thick!! What a joke of a place. Avoid this McDonald’s as it’s the worst ever!
bonnie huey
multiple times i’ve been here i’ve had food missing or cold, it’s once taken them 50 mins to hand me my food while i was inside the restaurant.
P
Worst mcdonalds I've ever experienced, doesn't even deserve the one star I'm forced to give. 2 and a half hours for food u turn up on a Tuesday morning with frozen cold food ******* ********* !
Laura Mercer
Ordered a McDelivery, waited over an hour to receive 2 freezing cold burgers, NO CHIPS and no straw for the drink. It’s not hard to read the receipt attached to the bag and check nothing is missing!! Tried to call restaurant but surprise surprise no answer!! Not the first time having issues with Irvine branch, will not be using again.
Daniel Rafferty
It was enjoyable, but then again, it always is when you're with grandkids. My only criticism is that the service can be occasionally slow as home deliveries seem to take precedent over those who've made the journey to be in store.
John Mathews
Ordered a double sausage and egg mcmuffin meal, didn't receive the egg and no hash brown.Extremely poor service from the staff inside, particularly the young girl with pink and black hair.
Nikki Murray
Can’t deliver anything in time, can’t complain within the app.Driver has been changed after being told food was ready for pick up.Orders at 5:30 and still nothing here an hour
Phil Roberts
These folks pack your burgers on thier side so you then have to rebuild your burger! I asked the lad why this happens, he said it wasn't me! they are all the same!
We are waiting for a long time for our food. The last time the food was cold, the mcflurry was melting already and the coke zero watered down.
david paton
Usual substandard service. No chips, no dip(that I paid for) no dips with meal. I reckon they must owe me about £50 in missed orders now. I only go because my young daughter likes it. If not for that I would not go near the place.
Sharon Parks
Ordered chicken nuggets happy meals on just eat for my grandsons .., order arrived … no chicken nuggets there only chips ! Try explaining to a 7 year old and a 5 year old why their nuggets aren’t there . Totally defeated the purpose of me ordering online . How hard is it to check nuggets are in the bag .
Davy Thomson
Chips were freezing, burger was cold and tasted old. Service was abysmal. This is what happens when you prioritize JustEat. Place had lots of small flies buzzing about. I would suggest environmental health pay a visit asap.
Xshandy88X
Foods not too bad when you eventually get what you order online. Never use the app or the drive thru as every time you will have things missing and need to drive back down. If you do have a check before leaving as guaranteed meals not in bag.
40 minute wait time, in the restaurant when you place order. Just eat drivers take priority, so very little non driver orders come out.
No salt in whole restaurant. You would think they would tell you before you spend your money that there is no salt to season your food. Chips were cold.
4th time just eat order hasn’t arrived it’s a joke just eat should be removing them.When food has arrived before its came with multiple missing items. It’s been open long enough so staff should know how to put orders together or are they all thick!! What a joke of a place. Avoid this McDonald’s as it’s the worst ever!
multiple times i’ve been here i’ve had food missing or cold, it’s once taken them 50 mins to hand me my food while i was inside the restaurant.
Worst mcdonalds I've ever experienced, doesn't even deserve the one star I'm forced to give. 2 and a half hours for food u turn up on a Tuesday morning with frozen cold food ******* ********* !
Ordered a McDelivery, waited over an hour to receive 2 freezing cold burgers, NO CHIPS and no straw for the drink. It’s not hard to read the receipt attached to the bag and check nothing is missing!! Tried to call restaurant but surprise surprise no answer!! Not the first time having issues with Irvine branch, will not be using again.
It was enjoyable, but then again, it always is when you're with grandkids. My only criticism is that the service can be occasionally slow as home deliveries seem to take precedent over those who've made the journey to be in store.
Ordered a double sausage and egg mcmuffin meal, didn't receive the egg and no hash brown.Extremely poor service from the staff inside, particularly the young girl with pink and black hair.
Can’t deliver anything in time, can’t complain within the app.Driver has been changed after being told food was ready for pick up.Orders at 5:30 and still nothing here an hour
These folks pack your burgers on thier side so you then have to rebuild your burger! I asked the lad why this happens, he said it wasn't me! they are all the same!
Restaurantji Recommends
We are waiting for a long time for our food. The last time the food was cold, the mcflurry was melting already and the coke zero watered down.
Usual substandard service. No chips, no dip(that I paid for) no dips with meal. I reckon they must owe me about £50 in missed orders now. I only go because my young daughter likes it. If not for that I would not go near the place.
Ordered chicken nuggets happy meals on just eat for my grandsons .., order arrived … no chicken nuggets there only chips ! Try explaining to a 7 year old and a 5 year old why their nuggets aren’t there . Totally defeated the purpose of me ordering online . How hard is it to check nuggets are in the bag .
Chips were freezing, burger was cold and tasted old. Service was abysmal. This is what happens when you prioritize JustEat. Place had lots of small flies buzzing about. I would suggest environmental health pay a visit asap.
Foods not too bad when you eventually get what you order online. Never use the app or the drive thru as every time you will have things missing and need to drive back down. If you do have a check before leaving as guaranteed meals not in bag.