Valentines night dinner totally spoiled .waiter served our main meal 4 times before the food was what we had ordered
Callie
As always, brilliant service from Gailes! We usually go to GGs for lunch, but fancied dinner this time so went to the "big restaurant"! Nothing's ever too much, even with my go-to starters out of stock, they were more than happy to adjust and always very patient and helpful with a panicky, autistic person (it's me, hi, I'm the problem, it's me!) who's had to change their order on a whim!
Motsitsi Kamohelo
I can't thank you enough ma'am for your excellent service on my trading account, It's been months of Forex trading without outcomes until I was introduced to you by a colleague at work. I only invested $950 and I got a profits of $8,300 in just 6days of trading and Withdrawal of my profits from my trading account directly to my bank was very easy. I pray God continue blessing you and your family. I'm in best with you ma'am. If you're interested to start up a trade reach out to Mrs Kelly Robert, She's always ready to assist you in anyway regarding trading.
Email: [email protected]
WhatsApp:+1(323)628-7351
Jamie Fox
Simpsinns had an offer or DBB+prosecco which was purchased for my wife as a gift.The website booking process wasn't very clear so I contacted them by phone and the person I was speaking with directed me to what I was to purchase whilst I was on the phone with them.I bought what they advised and I have just tried to book the stay for 22/3/23 to be told I have to pay further money to book this offer.Overall, the booking process was unclear, the 'on phone' advice now turns out to be incorrect and we are being forced to pay more money.Having explained the situation today on the phone I thought there might be some understanding, as it had been a Simpsinns employee who directed me to purchase what they advised me in real time, but no understanding at all, I either pay more, take a lesser deal (that we don't want) or get a refund.Out of principal we are not willing to pay more so we are no longer going to be staying at this place.I wonder how many more people have been forced to pay more when they go to book their stay.Forced upselling isn't a good way to treat customers, especially at the very start of the process.We'll never get to know what this place was like to be able to write a review having had a stay here.Poor show.
Mark Simcox
Went to the restaurant after visiting the driving range, waited in the spot where the sign tells you too wait to be seated, at least 4/5 members of staff made eye contact but not one of them asked if I had been spoken to. After 11 minutes waiting one of the bar staff said “ what do you want” I said I was waiting in the place where instructed to to be seated, she wandered off after mumbling something, waited another 2 minutes and decided to call it a day. Absolute rubbish service, but no doubt it will be blamed on being busy, there is no excuse for leaving potential customers waiting for 11 minutes before being spoken to. There were plenty of staff but it appears none of them tasked with seating customers so they didn’t bother!
Andrew Glen - Maddison Productions
Didn't stay in the hotel, however stopped by on way home for some breakfast the a light lunch later on. I got the light breakfast and it was really good. The tomato and basil soup was also pretty good. Bread that came with it was not so fresh. Server was helpful and friendly. Lovely location and premises are nice, clean and tidy!
Andy Stratford
Quality Service with Great Staff
Mista Watts
Business trip so staying just the one night. Restaurant is very busyThey are all doing a great job in difficult circumstances. I've just had room service and the food was hot and fresh, delivered by masked ladies. Everyone very friendly and professional. I see a lot of attention being paid to ensuring customers and staff are as safe as possible in these challenging times. I've only interacted with the reception and waiting staff but my impressions are of a well-managed and capable team. I would not hesitate to recommend a visit based on my experiences.
Clare Smith
Excellent Hotel ,Food and Staff are Fantastic would highly recommend
2E0VZZ
Business trip so staying just the one night. Restaurant is very busyThey are all doing a great job in difficult circumstances. I've just had room service and the food was hot and fresh, delivered by masked ladies. Everyone very friendly and professional. I see a lot of attention being paid to ensuring customers and staff are as safe as possible in these challenging times. I've only interacted with the reception and waiting staff but my impressions are of a well-managed and capable team. I would not hesitate to recommend a visit based on my experiences.
No Covid precautions had been made in the gym (except for sanitisation wipes.)I was asked to move multiple times due to poor set up and generally made to feel uncomfortable - and ended up wasting £10 as I decided to go back to my room. Noisy neighbours but not the hotel's fault. Extremely clean though, and staff offered great service. Breakfast included and very tasty. Dinner service very expensive and food was not great.
Ace
Great food and staff. Rooms are modern and clean.
Neil Jemmerson
It's OK diddnt try the restaurant though but rooms are clean and decent size
Liz Duncan
Everything is fantastic, friendly staff, warm welcome and food is delicious
Zil Nacnud
Everything is fantastic, friendly staff, warm welcome and food is delicious
Valentines night dinner totally spoiled .waiter served our main meal 4 times before the food was what we had ordered
As always, brilliant service from Gailes! We usually go to GGs for lunch, but fancied dinner this time so went to the "big restaurant"! Nothing's ever too much, even with my go-to starters out of stock, they were more than happy to adjust and always very patient and helpful with a panicky, autistic person (it's me, hi, I'm the problem, it's me!) who's had to change their order on a whim!
I can't thank you enough ma'am for your excellent service on my trading account, It's been months of Forex trading without outcomes until I was introduced to you by a colleague at work. I only invested $950 and I got a profits of $8,300 in just 6days of trading and Withdrawal of my profits from my trading account directly to my bank was very easy. I pray God continue blessing you and your family. I'm in best with you ma'am. If you're interested to start up a trade reach out to Mrs Kelly Robert, She's always ready to assist you in anyway regarding trading. Email: [email protected] WhatsApp:+1(323)628-7351
Simpsinns had an offer or DBB+prosecco which was purchased for my wife as a gift.The website booking process wasn't very clear so I contacted them by phone and the person I was speaking with directed me to what I was to purchase whilst I was on the phone with them.I bought what they advised and I have just tried to book the stay for 22/3/23 to be told I have to pay further money to book this offer.Overall, the booking process was unclear, the 'on phone' advice now turns out to be incorrect and we are being forced to pay more money.Having explained the situation today on the phone I thought there might be some understanding, as it had been a Simpsinns employee who directed me to purchase what they advised me in real time, but no understanding at all, I either pay more, take a lesser deal (that we don't want) or get a refund.Out of principal we are not willing to pay more so we are no longer going to be staying at this place.I wonder how many more people have been forced to pay more when they go to book their stay.Forced upselling isn't a good way to treat customers, especially at the very start of the process.We'll never get to know what this place was like to be able to write a review having had a stay here.Poor show.
Went to the restaurant after visiting the driving range, waited in the spot where the sign tells you too wait to be seated, at least 4/5 members of staff made eye contact but not one of them asked if I had been spoken to. After 11 minutes waiting one of the bar staff said “ what do you want” I said I was waiting in the place where instructed to to be seated, she wandered off after mumbling something, waited another 2 minutes and decided to call it a day. Absolute rubbish service, but no doubt it will be blamed on being busy, there is no excuse for leaving potential customers waiting for 11 minutes before being spoken to. There were plenty of staff but it appears none of them tasked with seating customers so they didn’t bother!
Didn't stay in the hotel, however stopped by on way home for some breakfast the a light lunch later on. I got the light breakfast and it was really good. The tomato and basil soup was also pretty good. Bread that came with it was not so fresh. Server was helpful and friendly. Lovely location and premises are nice, clean and tidy!
Quality Service with Great Staff
Business trip so staying just the one night. Restaurant is very busyThey are all doing a great job in difficult circumstances. I've just had room service and the food was hot and fresh, delivered by masked ladies. Everyone very friendly and professional. I see a lot of attention being paid to ensuring customers and staff are as safe as possible in these challenging times. I've only interacted with the reception and waiting staff but my impressions are of a well-managed and capable team. I would not hesitate to recommend a visit based on my experiences.
Excellent Hotel ,Food and Staff are Fantastic would highly recommend
Business trip so staying just the one night. Restaurant is very busyThey are all doing a great job in difficult circumstances. I've just had room service and the food was hot and fresh, delivered by masked ladies. Everyone very friendly and professional. I see a lot of attention being paid to ensuring customers and staff are as safe as possible in these challenging times. I've only interacted with the reception and waiting staff but my impressions are of a well-managed and capable team. I would not hesitate to recommend a visit based on my experiences.
Restaurantji Recommends
No Covid precautions had been made in the gym (except for sanitisation wipes.)I was asked to move multiple times due to poor set up and generally made to feel uncomfortable - and ended up wasting £10 as I decided to go back to my room. Noisy neighbours but not the hotel's fault. Extremely clean though, and staff offered great service. Breakfast included and very tasty. Dinner service very expensive and food was not great.
Great food and staff. Rooms are modern and clean.
It's OK diddnt try the restaurant though but rooms are clean and decent size
Everything is fantastic, friendly staff, warm welcome and food is delicious
Everything is fantastic, friendly staff, warm welcome and food is delicious