A shadow of its former glory. No more dining in, cash only, feels tired and worn. Food still good but the Oriental Palace used to have a great custom and was widely praised. Just another takeaway now.
Mya McEwan
Fantastic place with amazing food! Opening times seems to vary, may be closed before they say online so watch out if ordering late!
justbigb0ned
After years of custom, we’re never using oriental palace again I phoned for delivery and woman didn’t give approx delivery time which she should have done. Turns out she’s also the delivery driver. Phoned again one hour later to be told by her they hadn't even started cooking it yet and driving conditions were bad. We’re a 2 min drive away and it wasn’t blowing a tornado, just very windy. Other restaurants were delivering to our street OK. Did I want to cancel? They obviously don’t have to worry about making money. I said no as I figured I’d waited that long, I might as well wait a bit more. After 40 minutes I was courteous enough to call to let them know I wanted to cancel (I’d phoned Happy Panda who cooked and delivered within 20 mins and WERE £7 CHEAPER!), The same woman answered and she was shockingly rude and condescending. Her unprofessional, couldn’t care less attitude (weather excuse repeatedly given) was totally unacceptable and will cost this restaurant business. New owners should take note as there are plenty of other places available. We’ll be using the Happy Panda in future as great service and very friendly.
Tour704153
I have been a customer for this Chinese takeaway for over 40 years. Different owners now just taking cash no cards strangely enough. I ordered Hong Kong style chicken and fried rice. Tasted really horrible, My order was ready were quickly, I am sure I was served old food unfresh reheated. I think think this restaurant should be closed now as my experience was just so unpleasant .
kerry mccall
Amazing food thank you
Alan Rafferty
Obnoxious staff particularly the owner won't ever be ordering anything again, if you go here make sure you don't need to use the toilet it's a no go for paying customers.
scott mcp
Spent £40 a week in here for over 10 years and they wouldn't let me use the toilet for a pee.. I have 2 restaurants and always let paying customer's use our facilities.. I wont be back
Kenneth Watt
Sign up saying no mask no entry which is fair enough but not followed by “cash only” as what’s the point of a mask if your handling cash? Idiotic policy.
540AllanC540
We’ve been using this take away twice a month for years….no more. Asked them to waive the £10 min debit card as only one meal was required but they refused. Clearly my money isn’t that important to them so I’ll go elsewhere. What a shame.
Resonable food but horrific attitude. Really rude, dismissive attitude when speaking, and refused to let a 10 year old use the toilet while waiting for what is fairly bog standard food from an empty establishment
Bree Tait
Very nice to place to eat sit in or take out. Nice atmosphere. Curtious staff.
graham wilson
Just had our Christmas dinner from this place. Superb. Merry Christmas.
Jo B
Food always decent unlike some establishments I've frequented.Decent price, friendly staff and clean looking what's not to like
Jasminelouise25
Disappointed. Previously have had no problems with Oriental Palace but this evening was unacceptable!! Ordered food at 18.30 for delivery. Delivery time was supposed to be between 50-60 minutes but we were told our order won’t be delivered till 19.50. No order arrived but we got a text update that informed us the new estimated delivery time would be 20.35! At 20.40 we called oriental palace to complain and was told our order was just COOKING?!?! We’ve waited almost 3 hours for our food and they would only refund our delivery charge.
Use this takeaway every week. Food is awesome.
A shadow of its former glory. No more dining in, cash only, feels tired and worn. Food still good but the Oriental Palace used to have a great custom and was widely praised. Just another takeaway now.
Fantastic place with amazing food! Opening times seems to vary, may be closed before they say online so watch out if ordering late!
After years of custom, we’re never using oriental palace again I phoned for delivery and woman didn’t give approx delivery time which she should have done. Turns out she’s also the delivery driver. Phoned again one hour later to be told by her they hadn't even started cooking it yet and driving conditions were bad. We’re a 2 min drive away and it wasn’t blowing a tornado, just very windy. Other restaurants were delivering to our street OK. Did I want to cancel? They obviously don’t have to worry about making money. I said no as I figured I’d waited that long, I might as well wait a bit more. After 40 minutes I was courteous enough to call to let them know I wanted to cancel (I’d phoned Happy Panda who cooked and delivered within 20 mins and WERE £7 CHEAPER!), The same woman answered and she was shockingly rude and condescending. Her unprofessional, couldn’t care less attitude (weather excuse repeatedly given) was totally unacceptable and will cost this restaurant business. New owners should take note as there are plenty of other places available. We’ll be using the Happy Panda in future as great service and very friendly.
I have been a customer for this Chinese takeaway for over 40 years. Different owners now just taking cash no cards strangely enough. I ordered Hong Kong style chicken and fried rice. Tasted really horrible, My order was ready were quickly, I am sure I was served old food unfresh reheated. I think think this restaurant should be closed now as my experience was just so unpleasant .
Amazing food thank you
Obnoxious staff particularly the owner won't ever be ordering anything again, if you go here make sure you don't need to use the toilet it's a no go for paying customers.
Spent £40 a week in here for over 10 years and they wouldn't let me use the toilet for a pee.. I have 2 restaurants and always let paying customer's use our facilities.. I wont be back
Sign up saying no mask no entry which is fair enough but not followed by “cash only” as what’s the point of a mask if your handling cash? Idiotic policy.
We’ve been using this take away twice a month for years….no more. Asked them to waive the £10 min debit card as only one meal was required but they refused. Clearly my money isn’t that important to them so I’ll go elsewhere. What a shame.
Restaurantji Recommends
Resonable food but horrific attitude. Really rude, dismissive attitude when speaking, and refused to let a 10 year old use the toilet while waiting for what is fairly bog standard food from an empty establishment
Very nice to place to eat sit in or take out. Nice atmosphere. Curtious staff.
Just had our Christmas dinner from this place. Superb. Merry Christmas.
Food always decent unlike some establishments I've frequented.Decent price, friendly staff and clean looking what's not to like
Disappointed. Previously have had no problems with Oriental Palace but this evening was unacceptable!! Ordered food at 18.30 for delivery. Delivery time was supposed to be between 50-60 minutes but we were told our order won’t be delivered till 19.50. No order arrived but we got a text update that informed us the new estimated delivery time would be 20.35! At 20.40 we called oriental palace to complain and was told our order was just COOKING?!?! We’ve waited almost 3 hours for our food and they would only refund our delivery charge.