Fine if you eat in, but if you're getting drive thru or delivery don't bother. Every employee with the exception of maybe 3 is illiterate and will mess the order up, tried a few different times and the order has been wrong literally every
Paul Fowler
I ordered from here and they missed a full mean, called up was told to request a refund, I suggested ordering something else and asked them to add the missing meal to the order which I was told was fine. The next order shows up food still missing! Called back and when someone answered I heard someone in the background say to hang up, absolutely unacceptable
Alan King
VERY BAD CUSTOMER SERVICE.Just went to drive thru.. woman on speaker kept me waiting. Then all I got was "what can I get you.". "Next window" where no one was at the window.. left sitting while the 2 girls chatted. No apologies for wait or delay... no please or thank... so I left. Not paying for treatment like that.
Kevin Devine
Food is nice but drive through constantly gets orders wrong, 3 times they've given something totally different to what was
Matthew Dye
Bucket of chicken was on spot with USA recipe. Coleslaw was creamier and longer cut pieces, creamy mash and gravy were very differnt but delicious.Parking: In retail mall so plenty of parking and great location.
Louise Cameron
Ordered in advance and the food was ready when we arrived. Overall it was hot and tasty. Fries were a little soggy.Cleanliness of seating area was poor. Noone seemed to be cleaning, so the tables were dirty, floors had food, sauce and drinks spilt on or under most tables & some chairs. Floor was dirty throughout. Disabled toilet had water on floor which caused one of my crutches to slip (informed staff of this).
smokey joe hedley
The Food was hot the service was fantastic the cleanliness was good no rubbish which is great for a fast food restaurant
Ian Sutcliffe
Took a while for the staff to even acknowledge that I was waiting, relying too much on technology and forgetting old fashioned customer service.
worf105
Can not get a simple order correct. When you call them they just tell you there is nothing thay can do.
Tam
I usually use the apps on all takeaways, but KFC currently has a two dinner meal deal for £6,99 in the restaurant, which I couldn't find in the app. It contained two burgers, two medium fries, and two regular drinks. All for £6.99 excellent value for money, especially if you weren't planning to eat out.Parking: It wasn't the biggest parking lot but managed to park easily
Despite being practically empty, our order took much longer than usual and half of it was cold. Disappointed. Generally poor service. No rush to go back.
Jim Kean
First time in here since its refit, what a difference, Cosy, bright and a lot cleaner than the old unit.Parking: No issues.
Scott Williamson
Didn't get all that we ordered and had to wait a long time to get the order, they obviously deal with the drive through first
Fine if you eat in, but if you're getting drive thru or delivery don't bother. Every employee with the exception of maybe 3 is illiterate and will mess the order up, tried a few different times and the order has been wrong literally every
I ordered from here and they missed a full mean, called up was told to request a refund, I suggested ordering something else and asked them to add the missing meal to the order which I was told was fine. The next order shows up food still missing! Called back and when someone answered I heard someone in the background say to hang up, absolutely unacceptable
VERY BAD CUSTOMER SERVICE.Just went to drive thru.. woman on speaker kept me waiting. Then all I got was "what can I get you.". "Next window" where no one was at the window.. left sitting while the 2 girls chatted. No apologies for wait or delay... no please or thank... so I left. Not paying for treatment like that.
Food is nice but drive through constantly gets orders wrong, 3 times they've given something totally different to what was
Bucket of chicken was on spot with USA recipe. Coleslaw was creamier and longer cut pieces, creamy mash and gravy were very differnt but delicious.Parking: In retail mall so plenty of parking and great location.
Ordered in advance and the food was ready when we arrived. Overall it was hot and tasty. Fries were a little soggy.Cleanliness of seating area was poor. Noone seemed to be cleaning, so the tables were dirty, floors had food, sauce and drinks spilt on or under most tables & some chairs. Floor was dirty throughout. Disabled toilet had water on floor which caused one of my crutches to slip (informed staff of this).
The Food was hot the service was fantastic the cleanliness was good no rubbish which is great for a fast food restaurant
Took a while for the staff to even acknowledge that I was waiting, relying too much on technology and forgetting old fashioned customer service.
Can not get a simple order correct. When you call them they just tell you there is nothing thay can do.
I usually use the apps on all takeaways, but KFC currently has a two dinner meal deal for £6,99 in the restaurant, which I couldn't find in the app. It contained two burgers, two medium fries, and two regular drinks. All for £6.99 excellent value for money, especially if you weren't planning to eat out.Parking: It wasn't the biggest parking lot but managed to park easily
Restaurantji Recommends
Despite being practically empty, our order took much longer than usual and half of it was cold. Disappointed. Generally poor service. No rush to go back.
First time in here since its refit, what a difference, Cosy, bright and a lot cleaner than the old unit.Parking: No issues.
Didn't get all that we ordered and had to wait a long time to get the order, they obviously deal with the drive through first
Lovely staff, very clean and food, was awesome ?
Nice and quick service.Good food