What has happened ? we used to eat in the restaurant at least once a week for years, food was always good service was exceptional even when busy so much so I always left a tip,due to circumstances we have not been for at least 3 months, today 11.10.23 we went in for dinner at 4.30pm, it wasn't busy tables were needing cleaned & we sat for 15 minutes waiting to have our orders taken, all the time the staff were at the counter talking with each other, we walked out in passing the counter I informed the lad the service was terrible, unfortunately we were hungry so you still got our business this time as a takeaway, but for future remember there are 2 chip shops in Lanark,not impressed if this is the level of customer service the restaurant now gives.
Matthew Findlay
Used to be the best fish n chips ever came hear tonight and it was rubbish was full of grease really went down
Elaine Young
Took a while to be served, but from then on, service was excellent. They could not have been more attentive. Food was excellent, the best fish and chips I've had for years.
Tim P
The fish and chips are very nice, but the staff behind the order need to step up or change the process when ordering, I would suggest a ticket system, if the counter can not remember who's order is who's.
marthal548
Food absolutely discusting wish i had taken a picture fish tea only thing good was bread snd butter couldn't eat chips as the were so hard
m j c
First time customer. Friendly service and excellent quality fish and chips made by young staff. Would definitely recommend if you're visiting Lanark.
Andrew Dacey
2 x fish suppers, and they were absolutely disgusting. Not sure if the oil was old or if it's all cooked in the same fryer, but it was not great. Both fish suppers found the bin with no more than a couple of bites. The chips were greasy and followed the fish. Fair to say will be giving that a body swerve if i am back in that area.
Eileen Farrell
The staff are lovely very very helpful nothing a bother to them ..the fish and all there food is excellent .. I live in Glasgow my daughter lives in motherwell but we travel there to valeros because its the best ? ?
David_Mould1
I would have rated this place higher, had they not kept us waiting for so long. We went for a take away, but saw how busy the restaurant was and took that as a sign of popularity, which decided us to eat in. Despite the fact that this isa take out or eat in fish and chip shop with the fryers constantly emptied and refilled, they managed to keep us waiting over 40 minutes after our order had been taken! NO WONDER THE PLACE LOOKS BUSY! I think they do this purposely, there’s certainly no excuse for the tardiness. The cod pieces were quite small but adequate. The batter was very crispy, perhaps a little overcooked for my taste. The chips were ok. All of the food was served piping hot.
S S
Best fish and chips ever freshly cooked to order . Friendly staff and excellent service . Would highly recommend
Disappointing overall. The fish was over cooked and the mushy peas were tasteless. The only redeeming feature were the chips. We ordered vanilla ice-cream - one scoop x 2 portions. Shocked at the portions as it was barely a tablespoonful for £2.50 each. Young staff who were pleasant enough but not supervised. For the record, we are from this area originally but now live in England and USA.
Gary O
*****5 STARS***** Love this chip shop. Super helpful staff who can't do enough for you. I will 100% be back !
Angela Ference
Lovely clean, friendly cafe. Food was really good, hot & tasty.1st visit won't be our last.
Sergei Klebnikov
A lot of the complaints about this restaurant online aren’t fair. This is an unassuming fish and chips shop that does its job pretty well - no frills, but I don’t think anyone ever goes to fish and chips for the frills. We had a big group come in and the serving staff were friendly and took care of us. Can’t go wrong with the variety of fish and other bites on the menu
hazel g
Very long wait (25 minutes). Special fish was tasteless and went in the bin. Smoked sausage supper was OK. Chips were nice. Hard to get parked.
What has happened ? we used to eat in the restaurant at least once a week for years, food was always good service was exceptional even when busy so much so I always left a tip,due to circumstances we have not been for at least 3 months, today 11.10.23 we went in for dinner at 4.30pm, it wasn't busy tables were needing cleaned & we sat for 15 minutes waiting to have our orders taken, all the time the staff were at the counter talking with each other, we walked out in passing the counter I informed the lad the service was terrible, unfortunately we were hungry so you still got our business this time as a takeaway, but for future remember there are 2 chip shops in Lanark,not impressed if this is the level of customer service the restaurant now gives.
Used to be the best fish n chips ever came hear tonight and it was rubbish was full of grease really went down
Took a while to be served, but from then on, service was excellent. They could not have been more attentive. Food was excellent, the best fish and chips I've had for years.
The fish and chips are very nice, but the staff behind the order need to step up or change the process when ordering, I would suggest a ticket system, if the counter can not remember who's order is who's.
Food absolutely discusting wish i had taken a picture fish tea only thing good was bread snd butter couldn't eat chips as the were so hard
First time customer. Friendly service and excellent quality fish and chips made by young staff. Would definitely recommend if you're visiting Lanark.
2 x fish suppers, and they were absolutely disgusting. Not sure if the oil was old or if it's all cooked in the same fryer, but it was not great. Both fish suppers found the bin with no more than a couple of bites. The chips were greasy and followed the fish. Fair to say will be giving that a body swerve if i am back in that area.
The staff are lovely very very helpful nothing a bother to them ..the fish and all there food is excellent .. I live in Glasgow my daughter lives in motherwell but we travel there to valeros because its the best ? ?
I would have rated this place higher, had they not kept us waiting for so long. We went for a take away, but saw how busy the restaurant was and took that as a sign of popularity, which decided us to eat in. Despite the fact that this isa take out or eat in fish and chip shop with the fryers constantly emptied and refilled, they managed to keep us waiting over 40 minutes after our order had been taken! NO WONDER THE PLACE LOOKS BUSY! I think they do this purposely, there’s certainly no excuse for the tardiness. The cod pieces were quite small but adequate. The batter was very crispy, perhaps a little overcooked for my taste. The chips were ok. All of the food was served piping hot.
Best fish and chips ever freshly cooked to order . Friendly staff and excellent service . Would highly recommend
Restaurantji Recommends
Disappointing overall. The fish was over cooked and the mushy peas were tasteless. The only redeeming feature were the chips. We ordered vanilla ice-cream - one scoop x 2 portions. Shocked at the portions as it was barely a tablespoonful for £2.50 each. Young staff who were pleasant enough but not supervised. For the record, we are from this area originally but now live in England and USA.
*****5 STARS***** Love this chip shop. Super helpful staff who can't do enough for you. I will 100% be back !
Lovely clean, friendly cafe. Food was really good, hot & tasty.1st visit won't be our last.
A lot of the complaints about this restaurant online aren’t fair. This is an unassuming fish and chips shop that does its job pretty well - no frills, but I don’t think anyone ever goes to fish and chips for the frills. We had a big group come in and the serving staff were friendly and took care of us. Can’t go wrong with the variety of fish and other bites on the menu
Very long wait (25 minutes). Special fish was tasteless and went in the bin. Smoked sausage supper was OK. Chips were nice. Hard to get parked.