Good store, never had a problem with it apart from your one certain member of staff. His name is David. He is quite a big guy and grey longish hair.He absolutely stinks. He has hopped onto a bus I use before and as soon as he comes on all the people open windows and avoid breathing.Have also walked down an isle he’s been working in and he has a terribly foul smell from him. Why are you guys happy with having such a smelly guy working for you around customers?It’s not a hard thing to shower and use deodorant.I’m sure he does nightshift but not 100% sure of that. I’m not saying he should be sacked but I’m saying you need to talk to him and tell him how bad it is and not fair for other people like myself. I can’t imagine what it’s like for staff having to work and share a staff room with him.
Matt R
ASDA has become our food shopping destination of choice. Money back instead of points is a win as far as I can see.
charlie mathie
Easy to get to, easy to park, and normally have what I need in store.
dave cullen
Please note there are now parking cameras, two hours free parking maximum.My wife recently got a ticket but when I explained the circumstances to the customer service desk, they arranged for it to be cancelled although denied the reply asking me to go in was from their team, rather strange?Well done Asda, you have retained a customer
D Rob
Hypersensitive self service checkouts. 3 times I had to call assistant. I was putting items after scanning into my bag, and all I did was push items already there to make space for new item (NOT LIFTING THE ITEMS). I gave up went to wide aisle and got good human service. Its not unreasonable that a machine can take into account movement in a bag, until the item has been stored correctly. Spanish supermarkets don't have these machines, and there prices are 30% cheaper!When you enter the store you are bombarded with special offers for unhealthy junk food. (crisps, chocolate, fizzy drinks etc.)On plus side they have a good selection of items for sale
fretoo
I have feelings that a lot of members of staff feel like guards in prison where I'm inmate.I was served unpleasantly in many occasions as some of them were trying to teach me what and when and how I should talk.Someone should teach them their duties at work.BE AWARE ! - Many products are incorrectly priced what causes problems at checkout to fix it.They can ruin your good mood very quickly.I feel much better in Lidl, Morrisons, Sainsbury's or Aldi in this area.
Allison Mclay
Absolute disgrace. Advertised a microwave on sale for £29,reduced from £58. Checked to see if it was available at livingston, it said yes. I got in the car, drew the cash, drove to livingston, in an amber weather warning. Got to livingston ASDA and found the microwave listed, however it was still shown at full price. I asked staff for help, and then the farce began. They couldn't find the offer on their in store system, so it was passed to Jason in customer services, who decided in his wisdom, that it must have been an online offer, and I was advised to purchase it online, using click and collect, then I could have the one I was standing beside, at the offer price. As soon as I tried to do this, it showed as out of stock. There were 2 in front of me. ASDA advertised this product on sale, then they did everything they could to make sure I didn't get it!!!! I'm utterly disgusted. Shame too, because at that price, I'd have bought the kettle to match!!! Hope your entire Christmas is an utter disaster ASDA.
Joanne Gallacher
Always check your receipt at this store been twice now for the deals on the juice and been overcharged both times. Their excuse that pro.otion has ended and we just haven't took the signs down.
Elayne Dodds
What has happened to this shop ? Freezers half empty- shelves half empty- freezer doors broken - empty boxes left on shelves- think it will be a while till I’m back - used to be a great shop could get anything unfortunately not anymore
Today when I was in the store, there was a large spillage of water on the floor in the refrigerator area and 15-20 minutes while I was shopping, no staff member tried to solve this problem. Probably for this company, customer safety is not important.
Rad Kowski
very rude service in custemer. I asked about the extension of the parking lot, the lady even shouted to me that it was only for disabled people and that I was not entitled to it. I am a regular customer and spend a lot of money at asda. I'm very disappointed. by extending the parking lot, I would make more purchases with a profit for asda. won't come here again. If i could i would give zero stars
Stephen Wilson
One checkout open at 1800.Queue is 8 deep and no other checkouts are opening.A little update to this review.Before 0800; there are no checkouts open (I’m not sure when they close them). Customer have to use “self checkout”. This may be ok if you have one or two items but not with a trolly full. It takes an age; especially having to “look up items”. This store has gone way downhill in the past few years.
Sur Rawat
2 hours Parking timing is not enough when you going with family to use the cafe and shopping at the same time, they basically saying if someone wants to go in cafe to have meal they need to find Parking far away, so disappointed, free parking should be at least 3 hours
Kranthi Kiran Vemulapalli
A big Superstore for people living around Livingston. Mostly all of the items are fully stocked and available. A big parking place was available. As it is a part of the shopping mall, we can easily access other stores in the mall. The main drawback is Paypoint was not available, unlike other ASDA stores. A lot better to purchase clothing here compared with other ASDA stores in the Edinburgh area.
Has everything you need and is reasonably priced
Good store, never had a problem with it apart from your one certain member of staff. His name is David. He is quite a big guy and grey longish hair.He absolutely stinks. He has hopped onto a bus I use before and as soon as he comes on all the people open windows and avoid breathing.Have also walked down an isle he’s been working in and he has a terribly foul smell from him. Why are you guys happy with having such a smelly guy working for you around customers?It’s not a hard thing to shower and use deodorant.I’m sure he does nightshift but not 100% sure of that. I’m not saying he should be sacked but I’m saying you need to talk to him and tell him how bad it is and not fair for other people like myself. I can’t imagine what it’s like for staff having to work and share a staff room with him.
ASDA has become our food shopping destination of choice. Money back instead of points is a win as far as I can see.
Easy to get to, easy to park, and normally have what I need in store.
Please note there are now parking cameras, two hours free parking maximum.My wife recently got a ticket but when I explained the circumstances to the customer service desk, they arranged for it to be cancelled although denied the reply asking me to go in was from their team, rather strange?Well done Asda, you have retained a customer
Hypersensitive self service checkouts. 3 times I had to call assistant. I was putting items after scanning into my bag, and all I did was push items already there to make space for new item (NOT LIFTING THE ITEMS). I gave up went to wide aisle and got good human service. Its not unreasonable that a machine can take into account movement in a bag, until the item has been stored correctly. Spanish supermarkets don't have these machines, and there prices are 30% cheaper!When you enter the store you are bombarded with special offers for unhealthy junk food. (crisps, chocolate, fizzy drinks etc.)On plus side they have a good selection of items for sale
I have feelings that a lot of members of staff feel like guards in prison where I'm inmate.I was served unpleasantly in many occasions as some of them were trying to teach me what and when and how I should talk.Someone should teach them their duties at work.BE AWARE ! - Many products are incorrectly priced what causes problems at checkout to fix it.They can ruin your good mood very quickly.I feel much better in Lidl, Morrisons, Sainsbury's or Aldi in this area.
Absolute disgrace. Advertised a microwave on sale for £29,reduced from £58. Checked to see if it was available at livingston, it said yes. I got in the car, drew the cash, drove to livingston, in an amber weather warning. Got to livingston ASDA and found the microwave listed, however it was still shown at full price. I asked staff for help, and then the farce began. They couldn't find the offer on their in store system, so it was passed to Jason in customer services, who decided in his wisdom, that it must have been an online offer, and I was advised to purchase it online, using click and collect, then I could have the one I was standing beside, at the offer price. As soon as I tried to do this, it showed as out of stock. There were 2 in front of me. ASDA advertised this product on sale, then they did everything they could to make sure I didn't get it!!!! I'm utterly disgusted. Shame too, because at that price, I'd have bought the kettle to match!!! Hope your entire Christmas is an utter disaster ASDA.
Always check your receipt at this store been twice now for the deals on the juice and been overcharged both times. Their excuse that pro.otion has ended and we just haven't took the signs down.
What has happened to this shop ? Freezers half empty- shelves half empty- freezer doors broken - empty boxes left on shelves- think it will be a while till I’m back - used to be a great shop could get anything unfortunately not anymore
Restaurantji Recommends
Today when I was in the store, there was a large spillage of water on the floor in the refrigerator area and 15-20 minutes while I was shopping, no staff member tried to solve this problem. Probably for this company, customer safety is not important.
very rude service in custemer. I asked about the extension of the parking lot, the lady even shouted to me that it was only for disabled people and that I was not entitled to it. I am a regular customer and spend a lot of money at asda. I'm very disappointed. by extending the parking lot, I would make more purchases with a profit for asda. won't come here again. If i could i would give zero stars
One checkout open at 1800.Queue is 8 deep and no other checkouts are opening.A little update to this review.Before 0800; there are no checkouts open (I’m not sure when they close them). Customer have to use “self checkout”. This may be ok if you have one or two items but not with a trolly full. It takes an age; especially having to “look up items”. This store has gone way downhill in the past few years.
2 hours Parking timing is not enough when you going with family to use the cafe and shopping at the same time, they basically saying if someone wants to go in cafe to have meal they need to find Parking far away, so disappointed, free parking should be at least 3 hours
A big Superstore for people living around Livingston. Mostly all of the items are fully stocked and available. A big parking place was available. As it is a part of the shopping mall, we can easily access other stores in the mall. The main drawback is Paypoint was not available, unlike other ASDA stores. A lot better to purchase clothing here compared with other ASDA stores in the Edinburgh area.