First time for me but the party I was with have been many times before staff very friendly we precooked table staff very welcoming and up for a laugh young bar man lovely waitress lovely service fab food great we all had something different would come again and recommend your place to family and friends thank-
Fiona Moore
Public areas are all beautifully decorated, food is fantastic and service is excellent- warm and welcoming. Room was fine - a little dated but given the price it was perfectly fair. Will happily stay again.
John Mcmahon
Food was enjoyable and the staff were pleasant and helpful. The hotels decor requires attention and a good clean and dust throughout the hotel is also required to get rid of the cobwebs.
Derek Holl
Wonderful stay, the room was lovely and the food to "die for", hopefully staying for two nights next time.
Richard James
Lovely place. Nice room. Breakfast excellent. Staff all lovely and very helpful
Maggie
Popped in for a bite to eat on way to Edinburgh this evening.Staff were super friendly and accommodating even though appeared busy.Highly recommend the Smoking Coo Burger.Lovely setting, Thank youFood & drinks: Definitely revisit to try more of the menu.
Denis Burns
Lovely hotel, very friendly staff, very helpful, room was a little small, not much room to move around but very comfortable. It is understandable as this is not a new building. restaurant food, good standard, good portions, breakfast good.
Tom Sanderson
Rooms are lovely, service is friendly, set in a lovely wee town.Cracking bar and restaurant and serves a lovely breakfast.
Marian1990
We were travelling in our motorhome with our Border Collie and were able to spend the night in the pub car park. The pub was very busy but we received a warm welcome and they managed to find us a table. We were warned that there would be a delay as they were serving a table of 21 and both function rooms were in use. However, we didn't have to wait too long and really enjoyed our meal. They even found time to bring Monty a bowl of water and were clearing the tables quickly. Well done!
Petrina Heward
I was booked into this charming hotel for a family occasion but only for two nights, wish it was longer. It was absolutely delightful, the staff were so very friendly and nothing was too much trouble. My single room overlooked the pretty garden with a compact but more than adequate en-suite with a generous supply of towels and toiletries. The bed was so comfortable. I can't wait for another family occasion and hopefully a longer stay next time.
Stayed one night. Comfortable room. Lovely breakfast, friendly staff. Just wish smoking area was away from hotel.Rooms: Comfortable roomFood & drinks: Breakfast was lovely.
future6150
Lovely traditional fresh seasonal food. Menu is changed on a regular basis depending on the time of year. A small but lovely menu as well as a wonderful specials board. Warm friendly welcome. Made to feel like we were locals. Thank you to all the team.
TokyoJimmy
A former Victorian hunting lodge in the pretty village of St. Boswells, the Buccleuch Arms offers a warm welcome, which is what we received when we checked in. The location of this inn is excellent for exploring the scenic Scottish Borders. There are many good points about our stay, the breakfast was good quality and offered plenty of choice, the staff are very friendly and keen to help. We had plans for the evenings we stayed but on both occasions we were asked or called to double check we did not require a dinner reservation so we didn’t miss out in a busy restaurant, which was very thoughtful. The rate we paid was very reasonable and included a bottle of wine on each night. Check out was very smooth. The bed was very comfortable, and or attic room had a view over the garden (we had no issues with noise from bar patrons), and the Velux window opened wide, so we enjoyed the breeze on the two warm summer’s nights we stayed. The bathroom was very small but included a large bath. Our room was a good size with wardrobe, TV, lamps, desk armchair and full length mirror, but being in the attic the roof sloped on one side so walking around the room meant you had to be a little careful so you didn’t bump your head. There were some niggles. The pressure in the shower was very low, a sign in the bathroom gave a tip to boost it, but even using the advice it was very low. The room doors have fire door hinges on them, which were squeaky or tended to slam shut if you weren’t ready, which meant being woken very early at times as early risers left. I hope we didn’t do the same to other guests. The hotel is a little tired, door handles don’t match doors in terms of size and shape, carpets are a little worn, roof hatches exposed, paintwork scuffed etc. but the hotel is comfortable and a pleasant place to stay. The Wi-Fi is very up and down but mostly up. We really liked our stay and the Buccleuch Arms helped to make for a very nice weekend.
FLTL
Fortunately, the only saving grace was the quality of the food, as everything else fell short. The customer service was lacking, with a noticeableh absence of a warm welcome. Despite the presence of five other vacant tables, we were seated at a rickety old table tucked away in a corner near the passageway. Our patience was tested as we sat and waited, having to personally approach the counter to order our drinks and retrieve menus. Eventually, our order arrived, and thankfully, the food was delicious. However, we had to wait for cutlery and again for condiments, as there was a lack of attentiveness from the staff. It was unclear who was in charge, and the waiter's artificial friendliness only served to make us feel like an inconvenience.
DaveEastMidlands
Very disappointed. We were given a tiny, stuffy, claustrophobic room in the roof - the only window being a skylight in the ceiling. Real ale in the bar was hazy and not in good condition. Garden tables scattered with empty glasses, mugs and full ashtrays - not cleared during the 30 minutes we sat outside (no other guests around). "House" Sauvignon Blanc (French) very oxidised and dull tasting. It was exchanged for New Zealand SB which was ok - but (as the waitress warned us) was "infinitely more expensive" - which indeed it almost turned out to be. Our roast lamb dinner was poor and reminded me of 1950's school dinners. Staff friendly, but perhaps "over-casually" dressed. Carpets very shabby. We shall not return.
First time for me but the party I was with have been many times before staff very friendly we precooked table staff very welcoming and up for a laugh young bar man lovely waitress lovely service fab food great we all had something different would come again and recommend your place to family and friends thank-
Public areas are all beautifully decorated, food is fantastic and service is excellent- warm and welcoming. Room was fine - a little dated but given the price it was perfectly fair. Will happily stay again.
Food was enjoyable and the staff were pleasant and helpful. The hotels decor requires attention and a good clean and dust throughout the hotel is also required to get rid of the cobwebs.
Wonderful stay, the room was lovely and the food to "die for", hopefully staying for two nights next time.
Lovely place. Nice room. Breakfast excellent. Staff all lovely and very helpful
Popped in for a bite to eat on way to Edinburgh this evening.Staff were super friendly and accommodating even though appeared busy.Highly recommend the Smoking Coo Burger.Lovely setting, Thank youFood & drinks: Definitely revisit to try more of the menu.
Lovely hotel, very friendly staff, very helpful, room was a little small, not much room to move around but very comfortable. It is understandable as this is not a new building. restaurant food, good standard, good portions, breakfast good.
Rooms are lovely, service is friendly, set in a lovely wee town.Cracking bar and restaurant and serves a lovely breakfast.
We were travelling in our motorhome with our Border Collie and were able to spend the night in the pub car park. The pub was very busy but we received a warm welcome and they managed to find us a table. We were warned that there would be a delay as they were serving a table of 21 and both function rooms were in use. However, we didn't have to wait too long and really enjoyed our meal. They even found time to bring Monty a bowl of water and were clearing the tables quickly. Well done!
I was booked into this charming hotel for a family occasion but only for two nights, wish it was longer. It was absolutely delightful, the staff were so very friendly and nothing was too much trouble. My single room overlooked the pretty garden with a compact but more than adequate en-suite with a generous supply of towels and toiletries. The bed was so comfortable. I can't wait for another family occasion and hopefully a longer stay next time.
Restaurantji Recommends
Stayed one night. Comfortable room. Lovely breakfast, friendly staff. Just wish smoking area was away from hotel.Rooms: Comfortable roomFood & drinks: Breakfast was lovely.
Lovely traditional fresh seasonal food. Menu is changed on a regular basis depending on the time of year. A small but lovely menu as well as a wonderful specials board. Warm friendly welcome. Made to feel like we were locals. Thank you to all the team.
A former Victorian hunting lodge in the pretty village of St. Boswells, the Buccleuch Arms offers a warm welcome, which is what we received when we checked in. The location of this inn is excellent for exploring the scenic Scottish Borders. There are many good points about our stay, the breakfast was good quality and offered plenty of choice, the staff are very friendly and keen to help. We had plans for the evenings we stayed but on both occasions we were asked or called to double check we did not require a dinner reservation so we didn’t miss out in a busy restaurant, which was very thoughtful. The rate we paid was very reasonable and included a bottle of wine on each night. Check out was very smooth. The bed was very comfortable, and or attic room had a view over the garden (we had no issues with noise from bar patrons), and the Velux window opened wide, so we enjoyed the breeze on the two warm summer’s nights we stayed. The bathroom was very small but included a large bath. Our room was a good size with wardrobe, TV, lamps, desk armchair and full length mirror, but being in the attic the roof sloped on one side so walking around the room meant you had to be a little careful so you didn’t bump your head. There were some niggles. The pressure in the shower was very low, a sign in the bathroom gave a tip to boost it, but even using the advice it was very low. The room doors have fire door hinges on them, which were squeaky or tended to slam shut if you weren’t ready, which meant being woken very early at times as early risers left. I hope we didn’t do the same to other guests. The hotel is a little tired, door handles don’t match doors in terms of size and shape, carpets are a little worn, roof hatches exposed, paintwork scuffed etc. but the hotel is comfortable and a pleasant place to stay. The Wi-Fi is very up and down but mostly up. We really liked our stay and the Buccleuch Arms helped to make for a very nice weekend.
Fortunately, the only saving grace was the quality of the food, as everything else fell short. The customer service was lacking, with a noticeableh absence of a warm welcome. Despite the presence of five other vacant tables, we were seated at a rickety old table tucked away in a corner near the passageway. Our patience was tested as we sat and waited, having to personally approach the counter to order our drinks and retrieve menus. Eventually, our order arrived, and thankfully, the food was delicious. However, we had to wait for cutlery and again for condiments, as there was a lack of attentiveness from the staff. It was unclear who was in charge, and the waiter's artificial friendliness only served to make us feel like an inconvenience.
Very disappointed. We were given a tiny, stuffy, claustrophobic room in the roof - the only window being a skylight in the ceiling. Real ale in the bar was hazy and not in good condition. Garden tables scattered with empty glasses, mugs and full ashtrays - not cleared during the 30 minutes we sat outside (no other guests around). "House" Sauvignon Blanc (French) very oxidised and dull tasting. It was exchanged for New Zealand SB which was ok - but (as the waitress warned us) was "infinitely more expensive" - which indeed it almost turned out to be. Our roast lamb dinner was poor and reminded me of 1950's school dinners. Staff friendly, but perhaps "over-casually" dressed. Carpets very shabby. We shall not return.