McDonald's

Palace grounds retail park, Palace Grounds Rd, Hamilton
01698 207990

Recent Reviews

bigdavedj bigdavedj (Bigdavedj)

You canna beat a big mac and since I have started using the app you get free stuff it's magic ?

Marie Mccallum

Place is only interested in drive through customers and deliveries Walk in customers are left behind Waited 40 mins on order and part of it was missing They didn't even empty overflowing bins manager telling 1 member of staff to leave them Wont be back

margo sloan

Orderd through app to pick up sitting one hour later waiting on food for then food to be missing from order to wait even longer food was cold , and looked put to gather by a toddler definitely went down hill macdonalds !

James Brown

Consistently having items missing from orders and food is cold majority of the time. Place should be shut

You know the drill Skills and Training

Where do Micky Ds get those delivery drivers from. They should train them in good manners. Extensive training required.

James Waddell

Was here yesterday told to take a space as usual and wait on the food. Waited 25 minutes. An employee then came out asked us what we had ordered. Went back inside and brought the food out. Food was freezing. Absolutely clueless the lot of them. They are lucky I didn't go in and launch it at there brainless heads. No wonder they work for McDonald's not a brain cell between them

Alex Bain

Ordered a meal to take away.BBQ Mcrispy missingHappy meal freezingDouble cheeseburger look warm.Fries freezing.Dog got well fed.Absolute shambles of a place.

Linda Anderson

Beginning to think that paying for sauce is a donation to McDonald’s . I have had 2 deliveries and 1 drive through in the past month from this McDonald’s and not once have I received the paid for sauce I know it’s only 10p for currry but it is 70p for the sour cream and chive I know this is only a small thing but I even added a note on my delivery order tonight to please include my curry sauce to no avail . Ah for the love of the elusive curry sauce ?

John Stewart

Very busy and order was not delivered properly. No tables getting wiped. Quite expensive and

Popeye

Headless chickens would be the best way to describe the staff in this premises. Couldn't even get the order right after waiting 20 minutes for it. Better training might enhance the experience slightly.

lisa scougal

Ordered 5 food items and 3 drinks from here, driver delivered 3 food items no drinks. With the receipt stuck to the bag clearly stating what should be being delivered. He blamed the restaurant, phone the restaurant they blame just eat. It's not just eat making the orders up it's the staff in the restaurant but they fail time and time again to take any responsibility for orders being messed up. So now we've to go without food and wait a few days for a refund from just eat that most likely won't include a refund on service charges or delivery, all because someone in the restaurant has failed to complete a pretty simple order. Not the drivers fault, not just eats fault, but McDonald's fault. Standards have gone drastically down hill in this particular restaurant.

Liam Stark

Place is operated by scotlands highest grade mongos, can't ever get anything right, if half the orders not missing, it's the 20 nuggets with no sauce... why make it a requirement to select 4 sauces if your not going to send them either way...

Louise Risk

We ordered click and collect through the app took over 10mins to get food fries where at best like warm and disgusting, burgers slightly warmer but not the best, only good thing was the

Trudi Mitchell

Queue for the drive in was massive, had to wait nearly 20mins in the carpark for food to be brought out. It's a very busy place!

Chelsea D96

This place can never get an order correct don't know how hard it is for a plain burger and a happy meal always missing something shame I had to give it a start definitely not worth

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