Flakes Dessert Parlour

3 St.Quivox Rd, Prestwick
01292 737747

Recent Reviews

Joe Bhoy

As a burger snob, I can recommend their burgers, nice crispy fries and the milkshakes are brilliant.

Hootsmon1

Ordered via Just Eat. Food was AWFUL. Half chicken came as two chicken steaks and 3 wings…? On opening the bag the smell was awful - one bite told me it was off. Friend ordered rice box - half way in found a large black hair. Sent photos to restaurant but never even got a reply. Sending photos to Just Eat, they gave me a refund. Avoid!

256scotti

First time visiting as had saw it often driving past and to be honest won't be back. Was no one else in and asked if I sit or order at the counter and the lady said sit snd she'd take my order in not the most welcoming manner. Waited 10 mins with no other customers as they sent out the just eat orders, ok now I'm thinking here we go but no continued with what the 2 behind the counter were doing as another made up boxes. Now I have no doubt they were busy doing something however had they said I'll be 10 mins and at keast acknowledged us or took an offer you know what that's fine. Service was literally none and 4 colleagues in there didn't even bother coming over We got up and left, I'm sure food is great but I'll never know

Ricky Leiper

Beautiful shop, fantastic crepes and waffles... ?

Unknown R

as a 16 year old just getting on my feet with work and trying different experiences by far this was the worst!! staff couldn’t answer any questions i had , didn’t help me i was standing alone trying to pick it up by myself and didn’t get paid for trial shift i worked 3 1/2 hours for , when my mum phoned to ask why i never got paid she was met by a rude and arrogant staff member to be told that i had never done a trial shift here and when he remembered who i was he said it took me 1 hour to make a milkshake when that was complete lies , he was then questioning my mum’s employment and commenting that here work force is “easy” , ally his name was and i don’t think i’ve met a ruder so called “staff member” after my mum threatened to phone his manager he shouted down the phone don’t bother he doesn’t care !

Rory B

Well the food was good service not so much shouty and a lot of attitude from staff my sisters chicken was raw the burger was impossible to eat it always fell apart

Denni J

Flakes Diner We were in on valentines night for my son's birthday and what can I say, absolutely BRILLIANT!!! Best Burgers we have ever had and the chicken wings or thighs(can't remember) amazing, deserts were omg delicious too. We were made very welcome and as it was my son's birthday, we appreciated the kind gesture of a complimentary birthday cake. My son was somewhat embarrassed lol but very happy!! 10/10 from us all, and will definitely recommend you to others and be back for some more amazing food!! Thanks so much for a lovely meal and we will be back!! Keep up the amazing work ? ?

Alison B

Popped in en route home and decided to try their Smash Burgers, as take away. Got fries too, as offer on. Order didn't take long at all and all was wrapped well for taking home. All items still warm after 10 min drive. The burgers tasted AMAZING ...best we've had in a long time!! Skin-on fries also crispy and delish! We'll definitely be back!

Asif Ali

Nice atmosphere,reasonable price and great atmosphere!

Karen Davis

My favourite dessert place ever!

Craig Bannerman

Highly recommend the Rollo Belgian Waffle!

Fiona Campbell

Over priced £13.45 for caramel churritos and 4 scoops of ice cream. But nice enough. Would purchase again if I had a craving

Ari

Waffle was nice, however the forero rocher ice cream just tasted like cheap chocolate ice cream. Really disappointed

Kieran Graham

Shocking service , staff so rude , foods way too overpriced for what you get

Ashley Spence

After having dinner out we went to Flakes on the way home to get an order for my son. There was one other person in front of me at the shop and they were receiving online orders too. 3 people came and got served and left while I was still waiting; a girl said it wouldn't be long. Then after more ppl being served and leaving and my order still not there; me standing there looking at them….I asked again how long,…they then scurried about and cane back to ask what I had ordered as had no idea what it was! It was one hot cookie dough…and they saw me standing there for 35mins. Not an apology or discount offered. I waited 50mins in the end, had to tell my family who were waiting in the car to go home and come back for me. You would think they would of had the sense to check what my order was or why I was still standing there after 35 mins while other people that offered there and then got served and were away,Ingredients are not of a high quality, the item was ok but probably not worth the wait and money. The kitchen area was messy and seemed a bit disorganised. Customer service needs improved.

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