Popped in for dinner on our anniversary and could not have enjoyed our meal more. Live entertainment added to the relaxed atmosphere, with fab service!
First Time Visitor
Booked table for two for dinner and were taken to a table in the upstairs dining area. So far so good, until......a couple arrived at the table next to us with a dog. The staff didn't ask whether we were happy about this (I have a fear of dogs) and we were unaware that dogs were allowed inside the restaurant. The staff couldn't help but notice that the dog was placed on the bench seating but chose to not challenge this. To make matters worse the dog's owners allowed it to go to other tables (presumably to beg for food) and made everyone around them aware that the dog was unwell. At one point one of the owners escorted the dog out of the dining area only to return and make announce that the dog had urinated in an adjacent area whilst he triumphantly waved a poo bag around in front of the other diners until his partner told him to go outside and dispose of it. The food.......average, at best.
Poppy
My friend and I had lunch at Mitchell's on Saturday and generally found it a bit of a let down, and overpriced for how the food was. We were seated quickly and the service was all fine, but the food and drink was lacking. My friend had a tumeric latte which was unlike anything either of us have ever tasted when having other turmeric lattes. Alongside the tumeric flavour was a very unpleasant herby and oily taste - unsure of exactly what was in it but it was not good at all! We both ordered the club sandwiches and agreed for the price and it being sold by a deli, the bread was pretty disappointing - it was like cheap sliced white bread. The chicken was pretty sparse considering that's usually the main element of a club sandwich, and it wasn't particularly flavourful either. I'd normally expect a club to be served toasted and warm but they were fairly minimally toasted and cold. I think they'd been sat out a while, especially since I asked for mine with no tomatoes and there was clearly small remnants of tomatoes in some of my sandwiches (I wonder if perhaps the kitchen staff had just picked the tomatoes out of one that was already sat ready to go?). We did agree that the chips served with the sandwiches were excellent and my iced coffee was good too. We didn't have to wait too long for our food and the woman who served us was great, and the atmosphere is very nice too. In hindsight I wish we'd brought up the issues at the time, but the food was of the sort where it wasn't great but it also wasn't outrageously bad and we were hungry for our lunch, so we just ate it all and accepted it. I leave this review in the hope that the management can take something from it, however having had a look at some of the other reviews on here it seems similar issues have been raised often but mustn't have been getting dealt with.
febe allen
Very nice food. Kind staff. But the baked beans were all cold. Vegetarian haggis was fabulous.Vegetarian options: Nice options. Great haggis.
Katie R
Gorgeous atmosphere and super kind staff. Thank you for such a great experience
Matthew Pauley
Nice lunch and friendly staff.
Kenneth Kettings
Lovely place. Food , I would say was pub like but nice all the same. We had burger and chips that was excellent. Howard , our server, was a character, and definitely an asset to the restaurant. The Manager, who help us with taxi numbers, was nice too. We'll worth a visit.
Donal Mac Carthy
Cute shop, staff were nice (it was quiet) but the food wasn't great. Grilled cheese was greasy - it was melted cheese on soft bread, as we're the fries. The vegetarian soup that was served with the sandwich was a broth, which isn't a pairing I would go for normally. It wasnt exactly cheap either.
Kirsty Corrigan
We went here for dinner last night and it didn’t appear to be full. They didn’t have the starter I had asked for so I chose soup which I was told was two different types, and then given one which wasn’t either of them. From the outset the service was very slow, the waiter did apologise and kept giving updates on when we would expect our food which was extended continuously. It was over an hour before we got our main course. Any time you tried to get attention he avoided our gaze, which when we finally were given the bill he actually acknowledged he had avoided us because he was having brain fog, and complained about the job from start to finish.When the bill came he had taken two glasses of wine off the bill in view of our lengthy wait. We did feel sorry for the staff so we asked if we could round up for a tip. Before this could be done he said he forgot to add his service charge, which to be honest we thought was quite cheeky after the whole ordeal.The food was good as were the drinks, but the service ruined it completely. We were upstairs and half of the customers were all speaking to each other about how slow the service was and how they too were being ignored, so it wasn’t just us.
I enjoyed the coffee, the service was lovely. The GF Chocolate cake wasn't so good. The cake's texture was very much like a box cake mixture. The frosting's was very gritty with sugar. I would have thought the lovely restaurant, Mitchell's would have a better quality of desserts. I was disappointed.
Liam Kelly
Very disappointing lunch. Service painfully slow and once the food did arrive, 45 mins after ordering, we wished it hadn’t. The ‘grilled cheese’ was greasy and, well, under-grilled. The club sandwich was soggy, tasteless and generally tragic. The only upside was that they gave us a discount on the bill and they made a half-decent mocha. Our waitress was apologetic and pleasant but overall it must’ve been a bad day in the kitchen!
contactabigail
All the staff are lovely - SPECIAL shoutout to Howard who goes out of his way to make customers happy. :) Great energy in the restaurant - good music at the right level. Looking forward to trying their themed dinners - Mexican coming up sounds delish! :)
Kev D
Just lovely altogether!!!
Keith Wilson
We went here for Xmas dinner. Table was booked for 4 yet the doors didn't open until 4-15. Not the best start. Things did improve as our waitress was super friendly, even though she read back our pre-order to us and it was completely wrong. Soup for starters was amazing, mains could have been hotter and pudding was good. Would come back to try again.
Popped in for dinner on our anniversary and could not have enjoyed our meal more. Live entertainment added to the relaxed atmosphere, with fab service!
Booked table for two for dinner and were taken to a table in the upstairs dining area. So far so good, until......a couple arrived at the table next to us with a dog. The staff didn't ask whether we were happy about this (I have a fear of dogs) and we were unaware that dogs were allowed inside the restaurant. The staff couldn't help but notice that the dog was placed on the bench seating but chose to not challenge this. To make matters worse the dog's owners allowed it to go to other tables (presumably to beg for food) and made everyone around them aware that the dog was unwell. At one point one of the owners escorted the dog out of the dining area only to return and make announce that the dog had urinated in an adjacent area whilst he triumphantly waved a poo bag around in front of the other diners until his partner told him to go outside and dispose of it. The food.......average, at best.
My friend and I had lunch at Mitchell's on Saturday and generally found it a bit of a let down, and overpriced for how the food was. We were seated quickly and the service was all fine, but the food and drink was lacking. My friend had a tumeric latte which was unlike anything either of us have ever tasted when having other turmeric lattes. Alongside the tumeric flavour was a very unpleasant herby and oily taste - unsure of exactly what was in it but it was not good at all! We both ordered the club sandwiches and agreed for the price and it being sold by a deli, the bread was pretty disappointing - it was like cheap sliced white bread. The chicken was pretty sparse considering that's usually the main element of a club sandwich, and it wasn't particularly flavourful either. I'd normally expect a club to be served toasted and warm but they were fairly minimally toasted and cold. I think they'd been sat out a while, especially since I asked for mine with no tomatoes and there was clearly small remnants of tomatoes in some of my sandwiches (I wonder if perhaps the kitchen staff had just picked the tomatoes out of one that was already sat ready to go?). We did agree that the chips served with the sandwiches were excellent and my iced coffee was good too. We didn't have to wait too long for our food and the woman who served us was great, and the atmosphere is very nice too. In hindsight I wish we'd brought up the issues at the time, but the food was of the sort where it wasn't great but it also wasn't outrageously bad and we were hungry for our lunch, so we just ate it all and accepted it. I leave this review in the hope that the management can take something from it, however having had a look at some of the other reviews on here it seems similar issues have been raised often but mustn't have been getting dealt with.
Very nice food. Kind staff. But the baked beans were all cold. Vegetarian haggis was fabulous.Vegetarian options: Nice options. Great haggis.
Gorgeous atmosphere and super kind staff. Thank you for such a great experience
Nice lunch and friendly staff.
Lovely place. Food , I would say was pub like but nice all the same. We had burger and chips that was excellent. Howard , our server, was a character, and definitely an asset to the restaurant. The Manager, who help us with taxi numbers, was nice too. We'll worth a visit.
Cute shop, staff were nice (it was quiet) but the food wasn't great. Grilled cheese was greasy - it was melted cheese on soft bread, as we're the fries. The vegetarian soup that was served with the sandwich was a broth, which isn't a pairing I would go for normally. It wasnt exactly cheap either.
We went here for dinner last night and it didn’t appear to be full. They didn’t have the starter I had asked for so I chose soup which I was told was two different types, and then given one which wasn’t either of them. From the outset the service was very slow, the waiter did apologise and kept giving updates on when we would expect our food which was extended continuously. It was over an hour before we got our main course. Any time you tried to get attention he avoided our gaze, which when we finally were given the bill he actually acknowledged he had avoided us because he was having brain fog, and complained about the job from start to finish.When the bill came he had taken two glasses of wine off the bill in view of our lengthy wait. We did feel sorry for the staff so we asked if we could round up for a tip. Before this could be done he said he forgot to add his service charge, which to be honest we thought was quite cheeky after the whole ordeal.The food was good as were the drinks, but the service ruined it completely. We were upstairs and half of the customers were all speaking to each other about how slow the service was and how they too were being ignored, so it wasn’t just us.
Good food and great service from
Restaurantji Recommends
I enjoyed the coffee, the service was lovely. The GF Chocolate cake wasn't so good. The cake's texture was very much like a box cake mixture. The frosting's was very gritty with sugar. I would have thought the lovely restaurant, Mitchell's would have a better quality of desserts. I was disappointed.
Very disappointing lunch. Service painfully slow and once the food did arrive, 45 mins after ordering, we wished it hadn’t. The ‘grilled cheese’ was greasy and, well, under-grilled. The club sandwich was soggy, tasteless and generally tragic. The only upside was that they gave us a discount on the bill and they made a half-decent mocha. Our waitress was apologetic and pleasant but overall it must’ve been a bad day in the kitchen!
All the staff are lovely - SPECIAL shoutout to Howard who goes out of his way to make customers happy. :) Great energy in the restaurant - good music at the right level. Looking forward to trying their themed dinners - Mexican coming up sounds delish! :)
Just lovely altogether!!!
We went here for Xmas dinner. Table was booked for 4 yet the doors didn't open until 4-15. Not the best start. Things did improve as our waitress was super friendly, even though she read back our pre-order to us and it was completely wrong. Soup for starters was amazing, mains could have been hotter and pudding was good. Would come back to try again.