Anchorage Hotel

149 Templehill, Troon
01292 317448

Recent Reviews

Mitzi Austin

The hotel is in a nice location. The rooms are spartan and would benefit from simple updates: lightbulbs in the wall lamps, fresh paint, extenders for wifi, etc. Breakfast was included and it was good.

Les McCammont

Very tired and in need of freshening up. A complete revamp.Nice breakfast. Good service. Come on bring yourself into the new

Malcolm Desmond

Food and service excellent and staff are very customer

William Craigie

Sorry not as good as the last time we visited ,could be cleaner not the usual Anchorage.

Jen Wood

Enjoyed a lovely dinner with friends before Winterstorm. Fine old bar and warm welcome

Nickolas Leach Leach

DO NOT VISIT THIS HOTEL... AWFUL service, AWFUL staff who are rude and dont lift a finger to help a man like myself who suffers from knee problems...

Shauna Anderson

No hot water for a shower, key to get back in failed to work stuck in cold for over half hour, loud banging all night couldn’t sleep. Would never go again.

David Njoku

I have stayed in 100s of hotels both for work and holidays, but this is the worst of them all. If there was a rating below 1 star I would have ticked that. Shockingly terrible.There was no Internet. Mobile network struggled. The carpets were dated, dirty and sticky. It looked like it was built hundreds of years ago and no improvement or modernization done since then. Beds were terrible. I woke up with pains on my back, waist and neck after just one night. Food was tasteless and badly cooked. Service intolerable, they said they lacked staff. Loud noise coming from the heating system that kept me up all night.Rooms: Room was like a basement style. Had to walk down a funny part to get to assigned room. Quite small. Shower doors struggled to close. Windows couldn't open and had a bricked wall for a view.Food & drinks: Cooked terribly. Tasteless. Worst English breakfast I have ever had.

Andrew Newman

For me the bed was hard. The room could do with a bit of paint on the walls. Over all it was a nice stay for me. The young lady who checked me in was very polite and friendly and helpful. Parking was good.

Gary Cook

Very nice,good food,clean rooms,very helpful staff.

jfjackson

We can only agree with everything previous reviewers have stated about the bedrooms. Given these other reviews, no improvements have been made to rectify people's comments and concerns. Do management even read or care what customers have to say. On two of the hottest September nights the window could not be opened. The blind didn't work - my husband had to stand on the window sill to manually wind it up and down. The room was not serviced. Two tiny coffee cups, one saucer, no teaspoon. Give us mugs for our morning cuppa please. Dodgy wiring, uncomfortable bed. Poor breakfast choices, although our evening meals in the actual pub were very nice, with good choices. No one turned up to serve breakfast on our second morning until gone 9am. Lots of guests were waiting. Staff eventually arrived, but no apology or explanation was forthcoming. We will not be visiting again.

BARBARA SUTCLIFFE

Would definitely not return.rooms extremely tired needs a very good clean. Windows don't open when asked was told they would sort it out nothing happened. I could go on and on. On the positive side break fast good. Staff pleasant.

Tony Fletcher

We had a great stay at the anchorage Hotel, the staff are very friendly and the breakfast was lovely, the location is spot on too, if your looking for no frills overnight stay the anchorage is perfect and we would definitely stay again.

Pat Meechan

Food was great and staff friendly and helpfulService was spot on and good

Mark Lant

I stay in a lot of hotels due to my work, I will not be returning to this establishment!

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