Having been to the Theatre, we popped in for dinner. The food arrived in a timely manner and was delicious We were escorted to our table and asked if the music was not too loud for us. The waitress was very attentive and ensured we had everything we needed. The manager checked that everything was in order. All in all, we had exceptional and friendly service and would definitely visit again
Natalia Graczyk (natka)
I ordered food from pizza express though uber eats and because the driver had to cancel the order they pizza express didn't give me my money back and trying to tell me that it automatically goes back to my account, I checked my bank account and transactios and it says that they charged me. It's ridiculous.
Sofia
It was great! Our server Morgan gave us the childs menu which i thoroughly enjoyed, drawing the snowglobe was my personal favourite part.Unfortunately, there was a pitiful amount of doughballs, with only 4 in a portion.
Georgia Osborne
Greatly enjoyed the colouring in. Top tier, really got the brain clocks moving. Excellent service from Morgan, made girls night great. He’s invited any
Miranda Webb
10/10. Morgan had an excellent haircut which really put the dining experience over the top. Only four dough balls though.
takemeawayfrmitall
We were here in a large group for a work Christmas do. I'm sure everyone is trying to do their best but... we waited 15 minutes for our order to be taken and then sat for 45 minutes with just glasses of water and no drinks. We could see a wine fridge but were told the wine had to chill first and was coming from downstairs. We were way past caring if it was chilled. They didn't have enough glasses and we had to go down and get some brandy glasses for our wine. When the food came it was delicious but 3 of our party got their pizzas 10 minutes after everyone else. There just weren't enough staff on to serve three large groups upstairs and all the downstairs customers. When we asked for the service charge to be taken off the bill a senior waitress came and argued with us, asking us why and explaining that they would lose their tips. No sense of the customer being right.
Grahame Smith
Great Service went over and above to accommodate us and the baby. Food and table Service first class.
gingercattiga
The service was brilliant, with a wonderful waitress called Katrina. She gave personal attention and attended to us well . I would definitely go there again. The food was good, got well presented and came quickly after the order. Katrina very kindly went out of her way to charge my phone which I needed for tickets for our next destination. It certainly makes a difference to be in the receiving end of going the extra mile! Thank you!
Adrian Robinson
All visits here in the past have been excellent. Not this time though, Served a burnt pizza then after complaining served another burnt pizza, I don't mean well done I mean truly burnt.
Ellie Henshall
Tried to go here for lunch but ignored by several staff members doing not much. When asked if we could sit we were told a manager would be with us shortly, no one ever came to seat us so we left.
Possibly the worst service ive ever recieved. The man with the mohawk didnt make eye contact with us once while serving us. Seemingly thinking of us as not worthy for it? So strange. Will not be coming back here
jo collier
Great service, lovely food and a very attentive Luke. Great waiter. Nothing too much trouble for him.
Hannah Redhead
We turned up thinking we had a booking for 10 people (turns out it was for a different Southgate), and even though it was a Saturday in the Christmas Market, Alex on the door was still able to make room for our group.We were looked after by Charlie all night who was really attentive and chatted with us, despite being busy. The team even jazzed up our birthday cake which was so kind of them.
Bexsi
Away for Weekend in Bath, visiting The Christmas market, majority of restaurants were fully booked, lucky this Pizza express wasnt, havent been to a pizza express for 30 odd years, A warm welcome, staff were very accomodating, quick service, food was ok for a pizza place, pizza did have a nice thin crispy
Nina Seldon
Came here for my sons birthday yesterday, lovely friendly staff, they even offered to turn music down as my son has autism and doesn't like loud sounds. Lovely food and atmosphere. Will definitely return
Having been to the Theatre, we popped in for dinner. The food arrived in a timely manner and was delicious We were escorted to our table and asked if the music was not too loud for us. The waitress was very attentive and ensured we had everything we needed. The manager checked that everything was in order. All in all, we had exceptional and friendly service and would definitely visit again
I ordered food from pizza express though uber eats and because the driver had to cancel the order they pizza express didn't give me my money back and trying to tell me that it automatically goes back to my account, I checked my bank account and transactios and it says that they charged me. It's ridiculous.
It was great! Our server Morgan gave us the childs menu which i thoroughly enjoyed, drawing the snowglobe was my personal favourite part.Unfortunately, there was a pitiful amount of doughballs, with only 4 in a portion.
Greatly enjoyed the colouring in. Top tier, really got the brain clocks moving. Excellent service from Morgan, made girls night great. He’s invited any
10/10. Morgan had an excellent haircut which really put the dining experience over the top. Only four dough balls though.
We were here in a large group for a work Christmas do. I'm sure everyone is trying to do their best but... we waited 15 minutes for our order to be taken and then sat for 45 minutes with just glasses of water and no drinks. We could see a wine fridge but were told the wine had to chill first and was coming from downstairs. We were way past caring if it was chilled. They didn't have enough glasses and we had to go down and get some brandy glasses for our wine. When the food came it was delicious but 3 of our party got their pizzas 10 minutes after everyone else. There just weren't enough staff on to serve three large groups upstairs and all the downstairs customers. When we asked for the service charge to be taken off the bill a senior waitress came and argued with us, asking us why and explaining that they would lose their tips. No sense of the customer being right.
Great Service went over and above to accommodate us and the baby. Food and table Service first class.
The service was brilliant, with a wonderful waitress called Katrina. She gave personal attention and attended to us well . I would definitely go there again. The food was good, got well presented and came quickly after the order. Katrina very kindly went out of her way to charge my phone which I needed for tickets for our next destination. It certainly makes a difference to be in the receiving end of going the extra mile! Thank you!
All visits here in the past have been excellent. Not this time though, Served a burnt pizza then after complaining served another burnt pizza, I don't mean well done I mean truly burnt.
Tried to go here for lunch but ignored by several staff members doing not much. When asked if we could sit we were told a manager would be with us shortly, no one ever came to seat us so we left.
Restaurantji Recommends
Possibly the worst service ive ever recieved. The man with the mohawk didnt make eye contact with us once while serving us. Seemingly thinking of us as not worthy for it? So strange. Will not be coming back here
Great service, lovely food and a very attentive Luke. Great waiter. Nothing too much trouble for him.
We turned up thinking we had a booking for 10 people (turns out it was for a different Southgate), and even though it was a Saturday in the Christmas Market, Alex on the door was still able to make room for our group.We were looked after by Charlie all night who was really attentive and chatted with us, despite being busy. The team even jazzed up our birthday cake which was so kind of them.
Away for Weekend in Bath, visiting The Christmas market, majority of restaurants were fully booked, lucky this Pizza express wasnt, havent been to a pizza express for 30 odd years, A warm welcome, staff were very accomodating, quick service, food was ok for a pizza place, pizza did have a nice thin crispy
Came here for my sons birthday yesterday, lovely friendly staff, they even offered to turn music down as my son has autism and doesn't like loud sounds. Lovely food and atmosphere. Will definitely return