Pizza Hut Restaurants

Enterprise House, Wessex Fields, Frome
01373455030

Recent Reviews

Tanya Tavares

Great place to take the family out for a treat, food was lovely and staff were polite and friendly

Big_Jeff_Leo

It was helpful service with a smile, the food arrived very quickly to the table and it was to the standard that we expect from the chain. Always enjoy the salad buffet. Plenty of onsite parking and a decent tip rounded it off.

naughtyoscar

We visited as part of my daughter's birthday celebrations and this was a real disappointment. The service was very poor. None of the staff looked like they wanted to be there, including the manager. My partner and son had already sat for 20 minutes without even being offered a drink! You just shouldn't have to be kept waiting every time you want something. There seemed to be very few staff serving and their speed can at best be described as glacial. We waited for forty minutes for our last dessert. A party with children needs to be fed quickly otherwise they can start to fidget and get noisy which is what started to happen. No-one came over to ask us how our food was or whether we needed anything. The salads were particularly poor. We didn't leave a tip and the star is only there because otherwise you can't leave a review.

Darren P

Helpful, freindly staff with all Covid precautions adhered to. Pizza was very nice however the coleslaw, potato salad and green salad were disappointingly bland. Overall the service and food were good but the sides need some improving.

sam w

Food was ok as you can expect from all pizza hut chains. The problem we had was the rude and awful service from the waitresses. Rude, abrupt, unhelpful, like they didn't want to be there or us to be there! I felt we were a burden to them. Would never go back even if they paid me to eat there!

Paul M

We were having building work done and needed to escape. We decided on Pizza Hut for lunch and we were very satisfied. The pepperoni pizza was very good, accompanied by nachos, garlic bread and salad plus a drink. Cost £15.95. Good deal and enough for us to share.

Louise M

I have absolutely no qualms about the food, don’t get me wrong, it’s amazing. However, we had not even been sat down for three minutes and we were asked for our food order. This is good speedy service however may need to leave it a little longer for guests to settle in. We ordered two courses so had a starter and a main (both being delicious) but we received the main before we were even halfway through our starter so main had to sit going cold waiting to finish the starters. Bathrooms clean and fine apart from the fact that all sinks are incredibly low to the ground and the soap dispensers are almost millimetres away from the edge of the basin making it hard to get hands under to get the right amount of soap to wash hands with. Other than this we had a lovely trip.

Derek Chapman

Great place and food and friendly service

Trucking Fan

50.00 for pizza. Salad, and diet coke. First time and the last. Sorry 👎

Alan Thomas

Great food. Very good service from friendly staff.

Pat Fripp

It was a really nice meal for my sons birthday. The staff were really friendly and handled his chatting at them really well.

Stephen Amor

Good was below average, serving staff was young and very inexperienced. Before when we went for a birthday they would play music of happy birthday at the very least. Was not able to have the side orders we wanted or the BBQ ribs that was on the menu. This will be the last time we go to pizza hut especially as there is a lot to choose from now so will be going elsewhere from now on

Freya Hilton

Great place - me and my partner’s favourite Pizza Hut in the area, thanks to the friendly staff and great food!

Teamstitch18

An unplanned tea with a friend and our kids (6 of is in total). Arrived at Pizza hut just before 7pm. Asked for a table for 6 to which we were asked if we had booked. We said no, the young man said we'll anything over 4 people needs to be book ed but I guess I can fitell you in. The restaurant wasn't even half full and only a group of 3 came in after us. We were seated the glassedge section of the restaurant and we're blasted but the cold air conditioning when I said it was cold the male member of staff said he thought it was lovely to which it replied not when you are just sat waiting for food it's very cold. The young lady who took our order was very pleasant and polite but her hair was a mess and as she is working in a catering environment her hair should have been tied back in a tidy fashion not with long strands around her face. The food was fine when it came but had to ask for the children's puddings that had been ordered. Came out feeling very cold, couldn't wait to get home to warm up.

Chris H

Well we were quite disappointed on our visit here. The food was average and the salad bar was bare. Quite expensive also for what we had.

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