The Masons Arms

Frome
01373 461400

Recent Reviews

marion lawrence

Hoped for lunch but there was a dispute over diner's bill.. extra money charged without consent. After waiting was told kitchen closed. Not good ?

Rae J

Visited this pub this evening for the first time for dinner and drinks. I must say we had a great experience from the moment we walked in. We were greeted by welcoming staff, great selection of drinks and the best pork belly we’ve ever had!We were really impressed with the cleanliness of the entire place (especially the toilets) the atmosphere is the best we’ve experienced in the area.Exceptional food for a reasonable price.Friendly staff, clean cosy environment, log fires and dog friendly.If you’re looking for a homely vibe with a relaxed friendly atmosphere this is the place to go.Will definitely be returning time and time again!Update** had such a lovely evening returned the following day for a late lunch, had the chicken burger with sweet potato fries and the pie and mash. AGAIN, fantastic service, delicious food, got chatting with other patrons and the staff and all in all just a really lovely evening.Have booked for Sunday Roast.Even though a 20 minute drive away. Will be our new local!Food & drinks: You HAVE to try the pork belly! Best I’ve ever tried!

Sara Gunn

Ended up here by chance when looking for food and so glad we did. Staff were very friendly and efficient.Food was homemade and fresh cooked and great quality including the kids menu and the prices were excellent value.There was also some games, toys, colouring (with pencils not crayons) and books to entertain the kids and Mia was great at helping to distracting Hangry children who had a long day out.If we lived more locally we would visit regularly but would definitely go again if in the area.

Nick Westlake

Nice beer friendly

Ian Mitchell

Stopped here for lunch on the way home from Center Parcs. Dog friendly pub for food.Food was very nice, good value for money compared to other local businesses. Staff were friendly and helpful.Knocked a star off as there is no baby change facility, I had to change our baby in the boot in sub zero temperatures, which soured the experience slightly.

Jacqueline Marston

Great pub, great meal and lovely staff. We stupidly forgot to book somewhere for Sunday lunch on Christmas Eve, but this place came to the rescue and the chef agreed to squeeze us in. We were so glad he did as the meal was fantastic. We will definitely be back next time we're in the Frome area.

Rebecca Little

I visited this pub 4th Jan 2024. I came with my four year old son and I could not recommend this place more. The staff were so helpful and friendly, they really helped me with my son too. Making sure we had games etc. We had a lovely meal, reasonably priced. Would highly recommend! (haven't left a review for the rooms as I did not stay in their facilities)

Rebecca Byatt

Absolutely brilliant service food and friendly

Tonya S

Warm welcome from the 3 young men who seemed to be running the place! Meals did take quite a long time to come, offered to do chicken breasts, so think these were cooked to order, beef was ok, obviously pre-cooked/sliced and quite well done and despite being served with gravy over, was cold (I had already heard someone else say the same) roast potatoes were lovely and plentiful and lots of veg. We weren’t offered dessert when they’d cleared our mains, when asked they did then take our orders but came back to say the oven was switched off so they could only do ice cream!! Really?! It was 3pm on a Sunday and there were other tables still eating their mains!! Unfortunately this has put us off returning as this was very poor customer service, we’d come out (and pre-booked!) for a full Sunday lunch! And the irony of it all, there was a sign above our table saying to leave room for dessert!!

602polly19

This was our second year spending Christmas Day here and we had another delicious lunch. Wonderful atmosphere & friendly staff, not to mention cosy surroundings. A big thank you to everyone who worked so hard to make our Christmas Day very special indeed!

joyaY7723KX

Not good! Camembert with red onion chutney. The didn't have any, but got to mention that. I would not have ordered it if I knew before hand.

Derek Wilkinson

Lovely food well looked after by 3 young waiters well mannered credit to them both second meal there will use

neilbO3465ZG

Wouldn't go back. Very poorly run. Customer service was awful. Although very young staff were pleasant it was as if no-one had a clue. The food took an age to come out and was very disappointing as the menu was not what was served. It took we'll over 2 hours for mains and 1 dessert. Really disappointed.

Sue Robinson

Great food highly recommendedFood & drinks: Food was very good

taylorjack23

Stopped off for a korean style chicken burger. Was not disappointed. Great friendly service. Will be

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