Frankie & Benny's

Unit 37B, Clarks Village, Street
01458 441759

Recent Reviews

Kevin Bridges

Stopped to eat on the spur of the moment and was greeted by friendly staff and offered a table straight away. The service was quick, our pizzas came less than 10 minutes of ordering.As you can see, topping were sparce, along of crust showing, wouldn't take much to spread the topping a bit wider.Disappointed with the extra toppings on the margarita pizza, ordered broccoli, sweetcorn and mushrooms, each topping was an extra pound. Looks like we had a stalk of brocoli, a table spoon of sweet corn, and a mushroom or two finely chopped.We can buy a pizza from a supermarket for a lot less with much more toppings!The pizzas did taste nice but spoilt by the lack of substance.

poppyt849

We popped in on a Sunday after some shopping. Coffee shops in the area were packed, no tables & busy but we needed a respite after some shopping with our 11 month old baby. We stood at the door waiting to be seated which felt like an eternity. When we got in with our baby who was sleeping in the pram we were told that there was nowhere to pop the pram while he was sleeping but he could be popped in a highchair no problem at all. No checking how old he was etc (he was under his rain over not visible) what if I needed to breastfeed once he woke up? Or if he was a newborn & the parents just wanted a bite to eat? There was adequate space for a pushchair, fancy turning away a family with a sleeping child. While I completely understand that you don’t wish to place a child next to friends / couples dining out it’s a little unfair to turn away people on the basis of what are your restaurant regulations or whatever you want to call it & do what’s morally right surely? Anyway the host was lucky our child decided to wake up at that moment because we were about to walk away considering the rather unwelcome greeting. We were hungry. Once we were seated it was all great from there. They managed to get a £50 lunch out of us! Myself & my partner had black & blue burgers which were cooked lovely & came out within 10 mins of ordering. Our waitress was really lovely & very friendly toward us & smiley at our baby. Our baby had fish goujons with veggies & fruit/chocolate pot for dessert. He thoroughly enjoyed it. The highchair was a bit low for such a small baby so would be better if they got some with trays to avoid mess / help out baby eat & be more supported but he was excited either way. The high hairs were definitely more suitable to toddlers as opposed to infants. Generally a friendly service once we were there & felt full / satisfied so thank you to the lovely waitress for changing our experience. Just a quick fyi to the restaurant in general - not all babies are loud / cry. If your younger clientele aren’t happy with children in the middle of the day then maybe they shouldn’t be popping into a family restaurant?

paulspread

We popped in after shopping at Street outlet and did not fancy breakfast menu so our server was Dani who explained that if she got us drinks and the dinner menu we could look for 20 minutes then dinner began at 12 so we did wow. Dani went that extra mile due to my son and his milk allergies went off and got the iPad with all the food allergies on it , then also checked with chefs to make sure my son was ok with the hot dog. Great food service food was hot and was nice thank you.

SusanAshford10

Lovely food and amazing service ,they really helped with me being lactose intolerant , amazing no fault

Hayley Payne

Had a good experience. We were politely greeted, followed by being seated and served promptly. Staff were all very friendly and helpful. The food was tasty and had good portion sizes. No complaints. Would visit again

johnpZ4299KQ

Visiting Clarks village you need sustenance . This is the place . Next to the main carpark and from 10 am offers a substantial breakfast . The calories are over 1600 for the large breakfast so you may not need to eat again

KirstiC1992

Amazing restaurant! Lovely family friendly feel. Waitresses were very attentive, and couldn’t do enough for me. Will deffo recommend

Payne_hayley243

Had a good experience. We were politely greeted, followed by being seated and served promptly. Staff were all very friendly and helpful. The food was tasty and had good portion sizes. No complaints. Would visit again

Dani_lou2003

The staff are very welcoming and the food tastes amazing! Great prices for the food too and lots of great specials on the menu!

Paul Routley

Very nice meal with very good service

Patrick Ormond

Busy day in the sales between Christmas and New Year. We managed to get three tables for 1.30pm but those who hadn’t booked were being turned away until 3pm.Food was pretty good and service generally coping with numbers until it came for pudding. Kids had pre ordered brownie and ice cream (which is presumably a 30 second job to put together) but after main course was cleared we had to wait 20-30 minutes for the pudding. We asked a couple of times and were told it was in the system but lots of children had ordered desert at the same time so there would be delays. My suspicion is that as it was post 2pm by that point a couple of staff had taken their breaks so things were just slower.Overall it was done, kid friendly and we’d go back, but the time at the end when we just wanted to finish up and pay lost a couple of stars.

Sophie

The staff were very pleasant and attentive but the food was extremely poor. The bolognese sauce of the spaghetti bolognese was a small quantity of unpalatable brown slime that contained no discernible meat. The burger was greasy and stale.

Stephen S

Was stood at front desk waiting for somebody to come over and show us a table. The restaurant was not even half full. We waited for 15 minutes and still nobody came to seat us. So we walked out along with at least 10 other people. Can’t complain about food as never had none but the service for a table was terrible the staff where all stood talking to each other. Shan’t be going there again

Hannah Melissa

Lovely hot food. Really quick service friendly staff

Lorain K

So nice to be back having not visited this chain for nearly 3 years. Breakfast was lovely, restaurant was clean and comfortable. Staff were friendly and always checking everything was ok, in the right amount of time, not rushed or waiting too long.

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